Business Check your NameCheap domains for bogus expiration dates! - GoFuckYourself.com

Forkbeard · 04-24-2016, 05:32 AM

There was a thread here on GFY sometime in the last 90 days from a guy who lost his domain at NameCheap.com because they had a bogus long expiration date shown on his dashboard, he therefore did not renew it in a timely fashion because they did not send him any of the expiration alerts he was expecting, but they sure enough expired it anyway long before the expiry date shown in his dashboard, which he did not discover until after the reactivation period. Sadly I can't find that thread due to the retarded search delay here at GFY.

Anyway, just now I checked my dashboard. I always renew my domains for one year and I never use automatic renewal because each year there are decisions to be made about which domains to keep in this ever-changing business environment. I found a total of seven domains (seven!) with bogus expiration dates ranging from 2018 all the way out to
July 2028. Fortunately none of the "true" expiration dates (all of which should be in 2016 or 2017) have been reached yet. The closest would have been in about two months.

I've got a ticket in with NameCheap and I don't expect any difficulty getting the dates fixed. So in my case, no harm, no foul. But I can see this having gone badly. Moral: check your expiration dates in your NameCheap dashboard and if you've got any anomalous ones, get 'em fixed!

I am a happy NameCheap customer since 2006 and this is the first time that their error has put one of my domains at risk. So this is not fundamentally a NameCheap bitch. But obviously, the trust they earned a long time ago is eroding under this sort of pressure.

Klen · 04-24-2016, 05:54 AM

Took me 5 seconds to find thread:
https://gfy.com/fucking-around-and-pr...ly-fucked.html

Forkbeard · 04-24-2016, 06:13 AM

That's the one! Didn't come up at all in my first search and I didn't want to wait two and a half hours to search a second time. Thanks for the link.

shake · 04-24-2016, 06:24 AM

It's always a good idea to keep your own records in say a google doc with your domains, register and expiry dates.

3xmedia · 04-24-2016, 06:40 AM

Quote:

Originally Posted by Forkbeard

That's the one! Didn't come up at all in my first search and I didn't want to wait two and a half hours to search a second time. Thanks for the link.

GFY search function is fucked up, completely useless at this time.

Oracle Porn · 04-24-2016, 06:45 AM

My ass still hurts from all that ass fucking I got from them, them lost three of my domains and offered $9.90 (thats 1 free year renewal/domain reg) as compensation.

They also told me it was my responsibility to check for the right registration date and it says so in our agreement.

I've also spoke to a lawyer that told me the same thing
"As you may be aware, registrars like NameCheap typically include provisions in their registration contracts disclaiming all liability for errors such as has occurred in your situation. It can be challenging to overcome disclaimers of liability in a legal action, which registrars know and take into consideration when faced with such an error. "

Forkbeard · 04-24-2016, 06:53 AM

Yeah, I don't understand why they don't fix their shit. Five of my domains appear to have gotten screwed up after expiration/reactivation, and those are the ones with the impossibly long dates. The other two were simple renewals that got renewed (not really, but in the displayed expiration dates) for about eighteen months instead of one year. So this would be really easy to miss.

Forkbeard · 04-24-2016, 06:54 AM

Quote:

Originally Posted by shake

It's always a good idea to keep your own records in say a google doc with your domains, register and expiry dates.

That's for sure! But I never felt the need before. A decade of solid performance by a vendor can make a guy start to feel complacent.

klinton · 04-24-2016, 07:53 AM

so how is that even possible ? they do it on purpose ?

Forkbeard · 04-24-2016, 08:17 AM

It looks to me like some sort of database flail during the reactivation process -- the proper expiration date doesn't populate from the database so some sort of default "maximum possible if you renewed for 10 years at the end of this calendar year" variable is being filled in.

I already got a lightning-fast (38 minutes) response to my Namecheap ticket. They've fixed the dates on the five domains reactivated with the wrong dates and pointed me at evidence that I must have renewed the other two for two years rather than one -- user error if true but their database is convinced it happened so I'll take it. But all they would say is there's a "glitch in our system" which they have "forwarded to our development team" who are "currently investigating it and are doing their best to prevent such issues in future." Which I am feeling like may be bullshit given how long this has been going on.

klinton · 04-24-2016, 11:14 AM

I love that corpo bullshit talk.
probably somewhere stays another clueless Indian guy that forwards this issue to another, even more clueless guy...
btw. just checked my domains and they are fine.....

Quote:

Originally Posted by Forkbeard

"forwarded to our development team" who are "currently investigating it and are doing their best to prevent such issues in future." Which I am feeling like may be bullshit given how long this has been going on.

BlackCrayon · 04-24-2016, 11:27 AM

i'ven never heard of any other registrar having this problem. i've been moving the domains i have at namecheaop to other registrars anyways but this just gives more reason.

bns666 · 04-24-2016, 11:29 AM

i have ocd and i keep all my domain expiration dates in my head, so the voices tell me when i have to renew.

ruff · 04-24-2016, 06:58 PM

Moving all domains from Namecheap to Namesilo.

freecartoonporn · 04-24-2016, 11:14 PM

what ^^ said.

plus looks llik they are doing it on purpose.

what else could go wrong in such big company ? why they need to mess with domain expiration date ? unless user renewd domain .

Google Expert · 04-25-2016, 12:50 AM

use autorenew

duh

AdultKing · 04-25-2016, 01:44 AM

There's a great program on the Mac, it also may be available for Windows, called Watch My Domains. I highly recommend it.

https://watchmy.domains/mac/

BlackCrayon · 04-25-2016, 04:04 AM

Quote:

Originally Posted by Muad'Dib

use autorenew

duh

since the expiry dates listed were wrong using autorenew wouldn't do anything since it wouldn't autorenew until the listed incorrect dates.

Forkbeard · 04-25-2016, 06:33 AM

Quote:

Originally Posted by Muad'Dib

use autorenew

duh

Your "duh" is sadly appropriate. Allow me to express my condolences on behalf of the entire GFY community for your apparent stupidity and/or lack of sufficient reading comprehension to have understood this sentence from my OP:

Quote:

Originally Posted by Forkbeard

I never use automatic renewal because each year there are decisions to be made about which domains to keep in this ever-changing business environment.

Forkbeard · 04-25-2016, 06:34 AM

Quote:

Originally Posted by BlackCrayon

since the expiry dates listed were wrong using autorenew wouldn't do anything since it wouldn't autorenew until the listed incorrect dates.

Also this. Precisely.

brassmonkey · 04-25-2016, 06:40 AM

no issues here

Denny · 04-25-2016, 06:56 AM

Moved most of my domains to Namesilo from there.

04-24-2016, 05:32 AM	#1
Forkbeard Confirmed User Industry Role: Join Date: Feb 2002 Location: I Roam Around Posts: 2,236	Check your NameCheap domains for bogus expiration dates! There was a thread here on GFY sometime in the last 90 days from a guy who lost his domain at NameCheap.com because they had a bogus long expiration date shown on his dashboard, he therefore did not renew it in a timely fashion because they did not send him any of the expiration alerts he was expecting, but they sure enough expired it anyway long before the expiry date shown in his dashboard, which he did not discover until after the reactivation period. Sadly I can't find that thread due to the retarded search delay here at GFY. Anyway, just now I checked my dashboard. I always renew my domains for one year and I never use automatic renewal because each year there are decisions to be made about which domains to keep in this ever-changing business environment. I found a total of seven domains (seven!) with bogus expiration dates ranging from 2018 all the way out to July 2028. Fortunately none of the "true" expiration dates (all of which should be in 2016 or 2017) have been reached yet. The closest would have been in about two months. I've got a ticket in with NameCheap and I don't expect any difficulty getting the dates fixed. So in my case, no harm, no foul. But I can see this having gone badly. Moral: check your expiration dates in your NameCheap dashboard and if you've got any anomalous ones, get 'em fixed! I am a happy NameCheap customer since 2006 and this is the first time that their error has put one of my domains at risk. So this is not fundamentally a NameCheap bitch. But obviously, the trust they earned a long time ago is eroding under this sort of pressure. __________________ Offering sponsored blog posts and custom writing services.

04-24-2016, 06:13 AM	#3
Forkbeard Confirmed User Industry Role: Join Date: Feb 2002 Location: I Roam Around Posts: 2,236	That's the one! Didn't come up at all in my first search and I didn't want to wait two and a half hours to search a second time. Thanks for the link. __________________ Offering sponsored blog posts and custom writing services.

04-24-2016, 06:45 AM	#6
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,433	My ass still hurts from all that ass fucking I got from them, them lost three of my domains and offered $9.90 (thats 1 free year renewal/domain reg) as compensation. They also told me it was my responsibility to check for the right registration date and it says so in our agreement. I've also spoke to a lawyer that told me the same thing "As you may be aware, registrars like NameCheap typically include provisions in their registration contracts disclaiming all liability for errors such as has occurred in your situation. It can be challenging to overcome disclaimers of liability in a legal action, which registrars know and take into consideration when faced with such an error. " __________________

04-24-2016, 06:53 AM	#7
Forkbeard Confirmed User Industry Role: Join Date: Feb 2002 Location: I Roam Around Posts: 2,236	Yeah, I don't understand why they don't fix their shit. Five of my domains appear to have gotten screwed up after expiration/reactivation, and those are the ones with the impossibly long dates. The other two were simple renewals that got renewed (not really, but in the displayed expiration dates) for about eighteen months instead of one year. So this would be really easy to miss. __________________ Offering sponsored blog posts and custom writing services.

04-24-2016, 08:17 AM	#10
Forkbeard Confirmed User Industry Role: Join Date: Feb 2002 Location: I Roam Around Posts: 2,236	It looks to me like some sort of database flail during the reactivation process -- the proper expiration date doesn't populate from the database so some sort of default "maximum possible if you renewed for 10 years at the end of this calendar year" variable is being filled in. I already got a lightning-fast (38 minutes) response to my Namecheap ticket. They've fixed the dates on the five domains reactivated with the wrong dates and pointed me at evidence that I must have renewed the other two for two years rather than one -- user error if true but their database is convinced it happened so I'll take it. But all they would say is there's a "glitch in our system" which they have "forwarded to our development team" who are "currently investigating it and are doing their best to prevent such issues in future." Which I am feeling like may be bullshit given how long this has been going on. __________________ Offering sponsored blog posts and custom writing services.

04-24-2016, 05:54 AM	#2
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Took me 5 seconds to find thread: https://gfy.com/fucking-around-and-pr...ly-fucked.html

04-24-2016, 06:24 AM	#4
shake frc Industry Role: Join Date: Jul 2003 Location: Bitcoin wallet Posts: 4,663	It's always a good idea to keep your own records in say a google doc with your domains, register and expiry dates.

04-24-2016, 07:53 AM	#9
klinton So Fucking Banned Industry Role: Join Date: Apr 2003 Location: online Posts: 8,766	so how is that even possible ? they do it on purpose ?

04-24-2016, 11:27 AM	#12
BlackCrayon Too lazy to set a custom title Join Date: Jun 2003 Location: Ottawa Posts: 19,631	i'ven never heard of any other registrar having this problem. i've been moving the domains i have at namecheaop to other registrars anyways but this just gives more reason. __________________ you don't know you're wearing a leash if you sit by the peg all day..

04-24-2016, 11:29 AM	#13
bns666 Confirmed Fetishist Industry Role: Join Date: Mar 2005 Location: Fetishland Posts: 11,522	i have ocd and i keep all my domain expiration dates in my head, so the voices tell me when i have to renew. __________________ ⭐ CAM SODA ⭐ STRIPCHAT ⭐ ⭐ CHATURBATE ⭐ X LOVE CAM ⭐

04-24-2016, 06:58 PM	#14
ruff I have a plan B Industry Role: Join Date: Aug 2004 Location: Seattle - Miami - St Kitts Posts: 5,501	Moving all domains from Namecheap to Namesilo. __________________ CryptoFeeds

04-24-2016, 11:14 PM	#15
freecartoonporn Confirmed User Industry Role: Join Date: Jan 2012 Location: NC Posts: 7,683	what ^^ said. plus looks llik they are doing it on purpose. what else could go wrong in such big company ? why they need to mess with domain expiration date ? unless user renewd domain . __________________ SSD Cloud Server, VPS Server, Simple Cloud Hosting \| DigitalOcean

04-25-2016, 12:50 AM	#16
Google Expert Webmaster Industry Role: Join Date: Jun 2004 Posts: 14,294	use autorenew duh

04-25-2016, 01:44 AM	#17
AdultKing Raise Your Weapon Industry Role: Join Date: Jun 2003 Location: Outback Australia Posts: 15,601	There's a great program on the Mac, it also may be available for Windows, called Watch My Domains. I highly recommend it. https://watchmy.domains/mac/

04-25-2016, 06:40 AM	#21
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 76,995	no issues here __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

04-25-2016, 06:56 AM	#22
Denny Too lazy to set a custom title Industry Role: Join Date: Feb 2005 Posts: 17,238	Moved most of my domains to Namesilo from there. __________________