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Old 06-24-2016, 05:03 PM   #1
sarettah
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Chaturbate - URGENT - The xml feeds are down. Getting a 500 internal server error back

I have sent an email to support and to Shirley but I am posting it here too just to make sure it gets addressed.

The xml feeds are returning a 500 internal server error.

Example urls:

https version: https://chaturbate.com/affiliates/ap...t=xml&wm=JkjyU

http version: http://chaturbate.com/affiliates/api...t=xml&wm=JkjyU

.
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Old 06-24-2016, 05:47 PM   #2
punker barbie
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We are currently working on resolving the issue.
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Old 06-24-2016, 05:54 PM   #3
sarettah
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Originally Posted by punker barbie View Post
We are currently working on resolving the issue.
Hi PB, thanks.

Yes, I got a reply from support right about the time I made this post.

Very quick response today.

Thanks again.

.
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Old 06-24-2016, 05:56 PM   #4
sarettah
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For the record.

I sent an email to support at 7:01 my time. I started this thread at 7:03 and I had a response from support saying they were on it at 7:06. Not bad.

That is like Mojo or NatNet response times.



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Old 06-24-2016, 06:03 PM   #5
JOKER
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Looks fixed on my end.
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Old 06-24-2016, 06:26 PM   #6
sarettah
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Originally Posted by JOKER View Post
Looks fixed on my end.
Looks like the last load worked for my sites too. Coolness.


Thanks again Chaturbate and Shirley (Punker Barbie) for the very quick response.

Very nice to have that kind of response on what has been for the most part a very irritating day for me.

.
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Old 06-25-2016, 07:08 AM   #7
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Originally Posted by sarettah View Post
For the record.

I sent an email to support at 7:01 my time. I started this thread at 7:03 and I had a response from support saying they were on it at 7:06. Not bad.

That is like Mojo or NatNet response times.



.
Everything seems to work right now. You are right about the support, it is such a rarity nowadays.
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