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Old 12-12-2016, 08:51 PM   #1
altmman
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Can you get .mp4 videos to play on Apple Safari browser?

My videos are .mp4 and play great on windows and mobile platforms, but I get complaints from users on Macbooks saying they get errors saying: HTML5 unsupported video format. Please upgrade Flash player. but its not flash its .mp4

Do I have to reencode ALL my videos from mp4 to ogg... and add code to automatically create an ogg version of an uploaded video?
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Old 12-12-2016, 09:57 PM   #2
lezinterracial
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What video player are you using? Got a link?
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Old 12-12-2016, 10:00 PM   #3
Bladewire
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Are they encoded with the baseline profile? Pretty sure you have to be encoded with baseline profile to play MP4 in Macs.

Do they have an outdated Mac OS? I believe the latest is 10.22

Are you using the HTML5 built in video player? <video></video>

Or

<video width="320" height="240" controls>
<source src="movie.mp4" type="video/mp4">
<source src="movie.ogg" type="video/ogg">
Your browser does not support the video tag.
</video>


If you don't specify type="video/mp4" that could be the culprit for that OS or the browser they're using.
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Old 12-12-2016, 11:12 PM   #4
altmman
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Quote:
Originally Posted by lezinterracial View Post
What video player are you using? Got a link?
I'm using Flowplayer
Weird, I added flash to Safari and now videos play for me, but Apple users say it wont play for them.
I hate apple compatibility bullshit


Quote:
Originally Posted by Bladewire View Post
Are they encoded with the baseline profile? Pretty sure you have to be encoded with baseline profile to play MP4 in Macs.

Do they have an outdated Mac OS? I believe the latest is 10.22

Are you using the HTML5 built in video player? <video></video>

Or

<video width="320" height="240" controls>
<source src="movie.mp4" type="video/mp4">
<source src="movie.ogg" type="video/ogg">
Your browser does not support the video tag.
</video>


If you don't specify type="video/mp4" that could be the culprit for that OS or the browser they're using.
Gonna give that info to my programmer, thanks!
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Old 12-13-2016, 01:26 AM   #5
redwhiteandblue
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Some browsers won't play mp4 videos if you don't serve them with the correct mime type (even if you give the type attribute in the video source tag) .
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Old 12-13-2016, 08:42 AM   #6
babeterminal
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know how you feel mp4/html5 seems to have a lot of problems
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