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Wendy's to introduce self-ordering kiosks at 1,000 stores - The Wendy's Company (NYSE:WEN) | Seeking Alpha

Wendy's to introduce self-ordering kiosks at 1,000 stores
Feb. 27, 2017 1:42 PM ET|About: The Wendy's Company (WEN)|By: Clark Schultz, SA News Editor

Wendy's (WEN +0.1%) plans to install about kiosks in about 1K of its high-volume stores to allow customers to place orders by themselves.

The roll-out is expected to be finished by the end of the year.

The self-ordering kiosks are popular with younger visitors and help the company save on labor costs.

Earlier this month, Wendy's guided for labor inflation of 4% for 2017.

Rochard

It was only a matter of time... They wanted to be paid more and more until a certain point it's cost effective to replace them with this.

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Adraco

I always order at the McDonalds self service kiosks nowadays, if I ever walk in there to eat at all. I don't want to talk to "these people"...

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Neighbor

That's what happens when you think your skills are worth more than cops, fireman etc that put their life on the line daily. Go Technology!

brassmonkey

can you please pass the oil?? sealed foods fine a robot making food?? hello ultra cancer! I will continue to make my own foods. no thanx

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CaptainHowdy

Let 'em (robots) have all the work ...

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brassmonkey

they are testing for other locations. like someone already said excluding firefighters LOL my cousin is a chief in cali they cook shit in bulk no starving there. on top of that it's healthy eating.

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Klen

I am quite sure how that would be introduced regardless of that situation. Every company will go with route to cut employee cost no matter what.

JohnnyClips - BANNED FOR LIFE

Good....

Spunky

1/3 of GFY will lose their jobs now

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pimpmaster9000

Those were all your potential customers and now some of them will be your financial burden...I find it amusing that some are calling the shrinking of their own market and rise of tax spending a good thing LOL

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Barry-xlovecam

My customers are not the menial workers being replaced -- they are the guys buying the robots. The stock markets are up and my business has increased dramatically.

To some degree these displaced workers will be spending less, and this, in aggregate may effect sales in some way.

No one can afford a $6.00 ratburger anymore.
Wendy's will sell less product if they do not contain prices somehow.

tony286

this would of happened if they made 2 dollars an hour.Here kroger cashiers makes 7and change an hour and they have a bunch of self check out.

Quine

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tony286

I find it funny when people say that or I hear I have a degree and thats what I make. No 15 is not too much for the fast food worker in 2017,its the others are being grossly underpaid.

tony286

Look at the big mac index, its what every country pays for a big mac. we charge 25 cents more than australia who has an 18 dollar an hour min wage. also companies cant just raise prices as they feel, thats a myth. there is a price consumers will pay for a good so the bullshit of 20 dollar burgers wont happen.

RyuLion

/thread

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pimpmaster9000

"Thank God the boat is not sinking on my end"

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kane

I read a little while back that the CEO of McDonald's has said they will halt their lobbying efforts to stop a raise in the minimum wage and devote that time and money towards developing automation.

We could see a major downturn in the need for fast food workers in the very near future.

2MuchMark

Same here. I started using them about a year ago. Fast and simple, even when I want to try a build-a-burger.

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crockett

Jack in the box has had those for a few years. McDonalds also has them.

LovinNothin

marc22

about time, those idiots always get my order wrong,

let's hurry up and replace the bartenders at clubs, they are too slow and i want my beer fast when i am drunk

Bladewire

Jigster715

Automation for the win!

thommy

did you not know that americans are math genius ?

1-2= 3

and if there is something missed PRINT IT or call your creditcard company for a higher limit.

i just ask my self what they are going to do with the robots when nobody have money to buy from this machines.
fire them? deport them to mexico?

if it would not be that serious this would be the best comedy i have seen in my life.

it´s like people cutting their own legs of, want to win the olympic marathon and complain that others have 2 legs.

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Paul Markham

Very few jobs are safe. What do you have that can't be done by a computer? Think about it.

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Paul Markham

You sell to middle management. Mostly single guys who can't afford a hooker, but can afford $50-$100 on a cam girl. Otherwise, your girls would be earning a lot more for every private session. Unless all your customers are whales.

Also, middle management at companies like Wendys will start to go automated.

Even so, the effect of more unemployed means you will have to pay more taxes to stop the unemployed voting in a Government who will force you to pay more taxes.

We all rely on millions being able to afford to buy themselves "treats" once a lower level falls out of that strata the effect trickles up. And nothing stops the top level looking for further cuts.

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Paul Markham

Americans and a lot of Westerners don't see further than the end of the week.

Automation replacing fast food workers only means those left in work have to pay more in taxes so the unemployed fast food workers can feed, house, clothe themselves. The layer they miss out is working in offices collating how much meat, salad, burgers to buy. That's all done by machine now. As that level is reduced the need for managers is lowered, as that level drops, the level above is reduced. And so on.

The owners of Wendys see no one as safe from being replaced by a machine, except themselves. They also see no location in theWest as safe from being moved top the Third World if it makes them more profit. The only thing they don't want to do is pay enough taxes to support the country they're intent on making poorer.

A lot here complain about the US infrastructure. Solving that problem is simple.



These collect data on lorries travelling on Czech Motorways and a charge is sent to the owner of the vehicle monthly. Do the same with cars and lorries in the US and use the money to repair and build roads.

As tens of millions are replaced by machines, pay more taxes to keep the unemployed from revolting. Also the taxes the unemployed use to pay, has gone. So pay more taxes to replace what they use to contribute.

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pimpmaster9000

I do not think they have an actual plan for the future

print money + export inflation is not going to work forever...developing nations who "import US inflation" (have to devalue their own currency) will not be able to do so forever...the bill comes due sooner or later, whether it comes to the creditor or debtor, both will feel the effect, directly or indirectly...

at the same time the "trickle up" economy is doing everything possible to eliminate its tax base and replace workers with machines in the name of corporate profits...robots are equally bad at paying taxes as rich people

interesting times are ahead of us...

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ianmoone332000

yeah let's face it a robot works 24 hours a day without tea or toilet breaks, never has a sick day, doesn't get any annual holidays. Pretty close to an apple worker but you save money by not buying suicide nets

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pimpmaster9000

the apple worker spends money and pays taxes...the robot does not...this is a huge problem for you...

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NewNick

Dont worry, they can all gets jobs in Trumps New Model Army.

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Barry-xlovecam

Larger airports have check-in kiosks and as a result 25% of the ticket agent windows areempty as compared to years ago.
Banks have used ATM machines with deposit automation for 20 years -- for most purposes that can replace bank tellers. They may have more sophisticated bank teller machines inside the bank soon.

The task of placing your fast food order can be done by a child or someone with very limited abilities. An untrained customer can do it on a touchscreen. With a little practice a customer becomes more efficient than a fast fool order counter worker. So why should that job exist?

To a large degree the e-commerce of the Internet is automated. The customer selects his order and completes the purchase data form. Rarely is human assistance needed. Where there were 5 jobs there are now 2 or less. The new jobs may or may not pay better depending on the skill levels required.

As long a profits are greater than the costs of keeping the unemployable alive this trend will just continue. Once those costs become too great the unemployable will have to be eliminated. They could just be deported to some "work colony" where their work will be to feed their useless asses. Nothing wrong with being a subsistence farmer

Barry-xlovecam

Yeah, as moving targets on the gun range. Knock the red hat off his head and get a weekend-pass.

lezinterracial

This is probably more out of necessity than the higher wages. All the restaurants I go to have now hiring signs up. I work at a grocery store. We hire people and they may show up one day. It is like people don't need money anymore. I don't know what it is.

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Barry-xlovecam

Official US unemployment is around 5%.

Those not counted as actively seeking work are pretty useless.

deonbell

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Work
Shitposting on GFY

You are deporting your workers.

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JFK

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2MuchMark

We have that here too. On Highway A25, an automated system snaps photos of license plates as they cross the bridge between Montreal and Laval. The cost is a whopping $7.00 per 1-way trip. Drivers who install the bridge transponder on to the windshields of their cars pay about $3.50 a trip. (EV's are free. Suck it ICE'ers. Ahem... )

It's also probably the most pristine roadway in the Montreal area. Totally smooth driving experience. Any roadwork is done immediately or late-night.

But yes, we'll all be replaced by robots or agents one day. Our only hope is to upload our brains to Facebook.

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Barry-xlovecam

All the brain power on Facebook would have a hard time blowing out a candle.

Problem solving skills and creative skills will continue to be well paid human jobs.

The is a future in subsistence farming for those with lower IQs. Criminals will became private prison labor -- making the low wage countries labor redundant.

MAGA ;)

Robbie

Last year when all the talk from the Democrat politicians was about raising the minimum wage and giving McDonald's workers $15 an hour to do unskilled labor...I said then that this was going to be the result and millions of people with no job skills would be unemployed.

But some of the "left" leaning people right here on GFY screamed about a "living wage" and all that other nonsense about this kind of unskilled labor.

I argued that an employer should only pay someone what they are worth and that this was going to lead to people pulling up to a touchscreen and ordering their food.

But no. They wouldn't listen.

And this is the result.
Common sense should have dictated that if a job could be done by teenagers in highschool at their first job ever...that if you price it out of existence you are going to destroy young people having the opportunity for their first paying job.

And so it is now happening. Congrats to the Democrats.

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Barry-xlovecam

News alert: There is a New Republican administration and a Republican majority Congress.

Neither Republicans nor Democrats have anything to do with this -- this is called economic reality. This was going to happen regardless.

NewNick

5%. ???

But I thought that Muhica was a barren wasteland of shattered dreams ?

So it did not need fixing afterall ?

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JohnnyClips - BANNED FOR LIFE

LOL at saying the unemployment rate is 5%

More like 25%

brandonstills

You mean my order will actually be correct and I won't have to answer the same question 3 times within 30 seconds because they can't remember that long?

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Vendzilla

And all the jobs generated under Obama will go away

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Carbon is not the problem, it makes up 0.041% of our atmosphere , 95% of that is from Volcanos and decomposing plants and stuff. So people in the US are responsible for 13% of the carbon in the atmosphere which 95% is not from Humans, like cars and trucks and stuff and they want to spend trillions to fix it while Solar Panel plants are powered by coal plants
think about that

Barry-xlovecam

https://www.bls.gov/regions/west/ca_losangeles_md.htm
4.7% Dec 2016 unemployment in LA County.

5.4% around here.
https://www.bls.gov/regions/midwest/...es/ro5xg02.htm

You are living in the alt-universe

Vendzilla

I'm living in the real world

https://www.rt.com/usa/371329-obama-...rs-job-growth/

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Carbon is not the problem, it makes up 0.041% of our atmosphere , 95% of that is from Volcanos and decomposing plants and stuff. So people in the US are responsible for 13% of the carbon in the atmosphere which 95% is not from Humans, like cars and trucks and stuff and they want to spend trillions to fix it while Solar Panel plants are powered by coal plants
think about that

JohnnyClips - BANNED FOR LIFE

Real unemployment is like 25%