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Old 04-24-2003, 07:56 AM   #1
Nydahl
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How much time you have to do chargeback?

1 month? or you can do chargeback whenever you want?
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Old 04-24-2003, 01:58 PM   #2
Nydahl
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let me know guys
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Old 04-24-2003, 02:00 PM   #3
picindex
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6 months I think....
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Old 04-24-2003, 02:02 PM   #4
Nydahl
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Originally posted by picindex
6 months I think....
you are kidding - know it for sure man?
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Old 04-24-2003, 02:11 PM   #5
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depends on the merchant account company usually 3 mo's
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Old 04-24-2003, 02:16 PM   #6
basschick
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we had non adult merchant accounts at three banks. it was 18 months for all three.
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Old 04-24-2003, 02:17 PM   #7
jact
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I believe you have 180 days to launch the investigation.
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Old 04-24-2003, 02:29 PM   #8
2477
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It's 3 months...But, if the membership is longer, such as a 3, 6 or 12 months, clearly the customer will have a longer period before their chargeback ability expires. This is the main reason merchant account providers prohibit longer term memberships.
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Old 04-24-2003, 02:32 PM   #9
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i think it is 75 days
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Old 04-24-2003, 02:38 PM   #10
Nydahl
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Quote:
Originally posted by 2477
It's 3 months...But, if the membership is longer, such as a 3, 6 or 12 months, clearly the customer will have a longer period before their chargeback ability expires. This is the main reason merchant account providers prohibit longer term memberships.
I am not talking about membership but payment for content.Is it the same for "tangible" products?
I though it is 1 month
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Old 04-24-2003, 02:42 PM   #11
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It varys from card to card and merchant to merchant. Some make it a lot easier than others.
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Old 04-24-2003, 02:43 PM   #12
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OK I did something silly, I called VISA and they said I have 6 months to dispute charges.
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Old 04-24-2003, 02:46 PM   #13
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I sell tangible and it can be up to 6 months ( even if you have proof of delivery and so on..). No point in debating it: you will loose and you could get in trouble with your processing bank.

It is part of our business as much as retail stores face shoplifting losses....
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Old 04-24-2003, 02:53 PM   #14
Nydahl
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Originally posted by TheDr
OK I did something silly, I called VISA and they said I have 6 months to dispute charges.
thanks for that info
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Old 04-24-2003, 03:17 PM   #15
Kick Ass Chat
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Rather than ask a question like that here, why don't you call your bank that issued that credit card, and ask them???...
I do believe it is 6 months though.
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Old 04-24-2003, 03:19 PM   #16
Nydahl
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Originally posted by GirlsFreePics
Rather than ask a question like that here, why don't you call your bank that issued that credit card, and ask them???...
I do believe it is 6 months though.
my english is not ok so it is easier to read then listen for me
hope you understand that
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