Business Paxum Issue

[Phoenix69]

Errors :
Funds were not transferred. Please try again later

Paxum it's 2016 and you're still fucked.

[CaptainHowdy]

You're trying to fund your credit card or another account holder?? Between my accounts just worked fine for me.

[Phoenix69]

Originally Posted by CaptainHowdy

You're trying to fund your credit card or another account holder?? Between my accounts just worked fine for me.

I was trying to fund my credit card. After a few hours it worked fine.

Today ( now ) , I am trying to send funds to another account holder and am able to log on, but when I click on transfer funds I receive the error message below and have been for past few hours since I have been trying to transfer:

An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx.

[Dean S.]

They fucked up my wire transfer on two occasions.

I think I will write about that bad experience here.

[brassmonkey]

god i wish i didnt have to use them in the summer i will refuse payments on paxum.

[brassmonkey]

Originally Posted by Dean S.

They fucked up my wire transfer on two occasions.

I think I will write about that bad experience here.

why? the reps don't post here little to none

[masterut]

CC balance not load here...whats going on?

[RuthB]

Originally Posted by masterut

CC balance not load here...whats going on?

I just checked, and card balances appear to be loading fine. Please log-in and your card balance should display.

[masterut]

Right now is ok

[JM-cj]

Originally Posted by RuthB

I just checked, and card balances appear to be loading fine. Please log-in and your card balance should display.

Plz help, WTF with cards?!

[TrainWreckContent]

Originally Posted by JM-cj

Plz help, WTF with cards?!

i am getting the same thing!!

[RuthB]

We apologize for the inconvenience. We are fixing a couple of things and the service should be back up shortly.

[just a punk]

Originally Posted by CaptainHowdy

You're trying to fund your credit card or another account holder?? Between my accounts just worked fine for me.

No, you'll get this message if you try to transfer the money from your virtual account to a plastic.

[RuthB]

Thank you for your patience. The service is now available again, and we apologize for the inconvenience while it was unavailable.

[xXXtesy10]

[Harambe]

https://www.quora.com/profile/Heni-H...sts/Paxum-scam

[[DanteS]]

A business partner of mine transferred a large sum of money from his paxum account to his bank account. All these years those transfers worked just fine. With this one, it's almost a month now, that the funds are lost - neither did they arrive at the bank account, nor were they credited back to the paxum account. Submitting tickets to the paxum support resulted in nothing specific except for "we have forwarded this issue to our accounting department".

Ruth, I would like to hear a specific answer from you - how long will it take for you guys to find the "lost" funds?

Looking forward to a fully fledged answer and a professional approach to resolving this issue. Thank you very much in advance and best regards,

Dantes

[brassmonkey]

Originally Posted by [DanteS]

A business partner of mine transferred a large sum of money from his paxum account to his bank account. All these years those transfers worked just fine. With this one, it's almost a month now, that the funds are lost - neither did they arrive at the bank account, nor were they credited back to the paxum account. Submitting tickets to the paxum support resulted in nothing specific except for "we have forwarded this issue to our accounting department".

Ruth, I would like to hear a specific answer from you - how long will it take for you guys to find the "lost" funds?

Looking forward to a fully fledged answer and a professional approach to resolving this issue. Thank you very much in advance and best regards,

Dantes

[Brian mike]

Originally Posted by brassmonkey

[Feng-PD]

Originally Posted by [DanteS]

A business partner of mine transferred a large sum of money from his paxum account to his bank account. All these years those transfers worked just fine. With this one, it's almost a month now, that the funds are lost - neither did they arrive at the bank account, nor were they credited back to the paxum account. Submitting tickets to the paxum support resulted in nothing specific except for "we have forwarded this issue to our accounting department".

Ruth, I would like to hear a specific answer from you - how long will it take for you guys to find the "lost" funds?

Looking forward to a fully fledged answer and a professional approach to resolving this issue. Thank you very much in advance and best regards,

Dantes

We send a wire few weeks back and it got returned after more then 3 weeks. We used the same information each time we send a wire so i have no idea why the wire got returned. $50 down the drain for nothing.

Just resend the wire a few days ago praying it doesn't get returned again.....

[tristan611]

bankia spain had issues with wires for august but new bank for sept seems to be working. hope it works out for you but charging $50 for such unreliable transfers seems to be passing their cost to the consumers

[McSpike]

Originally Posted by [DanteS]

A business partner of mine transferred a large sum of money from his paxum account to his bank account. All these years those transfers worked just fine. With this one, it's almost a month now, that the funds are lost - neither did they arrive at the bank account, nor were they credited back to the paxum account. Submitting tickets to the paxum support resulted in nothing specific except for "we have forwarded this issue to our accounting department".

Ruth, I would like to hear a specific answer from you - how long will it take for you guys to find the "lost" funds?

Looking forward to a fully fledged answer and a professional approach to resolving this issue. Thank you very much in advance and best regards,

Dantes

Does your partner reside in EU?

[hellboy78]

I'm having an issue with paxum too
---

when I try to withdraw with EFT

I see this error message

"This service is restricted."

[RuthB]

Originally Posted by hellboy78

I'm having an issue with paxum too
---

when I try to withdraw with EFT

I see this error message

"This service is restricted."

Hi hellboy,

Unfortunately EFT withdrawal is temporarily unavailable. Please see our statement below:

CNNMoney recently broke the news that PacNet Services Ltd, is currently under investigation by the US Attorney General for global mail fraud.

Paxum would like to inform and reassure its clients that Paxum has no direct affiliation with PacNet Services, now or in the past, and we are very surprised by the situation.

Paxum only used Chexx Inc (PacNet) as a third party payment provider for Check and EFT Withdrawals, and as a result of the allegations and current US government investigation, we have ceased all business with Chexx Inc.

Unfortunately, as a result of this situation, Paxum has been forced to cancel all Check Withdrawal operations for the current time. We do not yet have a timeline for its return. EFT withdrawal will be temporarily unavailable until we move to a new processor.

Wire withdrawal will not be affected, and ACH withdrawal (withdrawal to US banks) is also unaffected.

We are currently in communication with Chexx Inc to determine which payments have already been issued, and which are pending. Upon receipt of this information we will return correct balances to all affected accounts.

We greatly appreciate your patience and understanding at this time, and we apologize in advance for any inconvenience caused as a result of this unexpected situation.

[hellboy78]

thanks

but I didn't see any message about that inside paxum site,

and I opened a ticket too, nobody replied.

what shall I do? wait you fix that, or pay 50 usd for the wire?

[xXXtesy10]

[Adraco]

Originally Posted by tristan611

... but charging $50 for such unreliable transfers seems to be passing their cost to the consumers

Which business does NOT pass their costs on to the consumer???

[zaggy]

Originally Posted by RuthB

Hi hellboy,

Unfortunately EFT withdrawal is temporarily unavailable. Please see our statement below:

The statement shows that ACH withdrawals (to US accounts) are unaffected.

Yet I try to withdraw to my US account (which uses ACH) and it also says "This service is restricted." What's going on?

[xXXtesy10]

Originally Posted by zaggy

The statement shows that ACH withdrawals (to US accounts) are unaffected.

Yet I try to withdraw to my US account (which uses ACH) and it also says "This service is restricted." What's going on?

[nesasrb]

Paxum

When ATM Withdraw will start to work?

It is very important to know that.

[hdbuilder]

You mean ACH withdrawals right? Coz as far as I know ATM withdrawals are still working fine...

[TheDynasty]

Not signing up for paxum any time soon, seems like something is always "Under Maintenance" "This is Restricted" can't believe all the people who deal with this mess, never once had an issue with Payoneer.

[anexsia]

Originally Posted by zaggy

The statement shows that ACH withdrawals (to US accounts) are unaffected.

Yet I try to withdraw to my US account (which uses ACH) and it also says "This service is restricted." What's going on?

This is what I want to know because I was going to have money sent to my Paxum account but I won't do that if I can't withdraw to my US bank account. I opened a ticket with Paxum asking them to clarify (My withdraw to bank says EFT but it's a US bank account) but I haven't received any replies.

[pamon]

Wow big news. Keep the ATM stuff working if you can

[anexsia]

Here's Paxum's reply to me:

Dear Mr. xxxxxxxx,

The ACH withdrawals were also affected but the feature will be available again next week.

Best Regards!

- So how come everyone was told ACH was NOT affected? Even Paxum's post on their homepage said they were working.

[Thor_N]

The best was epassporte .... do u remember it ?

[Look Chang]

Originally Posted by Thor_N

The best was epassporte .... do u remember it ?

Yes... until the expensive ending

[Lykos]

I withdraw normally from ATM, at least this works

[JM-cj]

Originally Posted by Lykos

I withdraw normally from ATM, at least this works

+1
2 hours ago

[Adraco]

Originally Posted by anexsia

Here's Paxum's reply to me:

Dear Mr. xxxxxxxx,

The ACH withdrawals were also affected but the feature will be available again next week.

Best Regards!

- So how come everyone was told ACH was NOT affected? Even Paxum's post on their homepage said they were working.

Because one hand obviously does not know what the other one does.

It's become quite clear that Paxum do very few things themselves, instead outsource and use other, established payment companies, processors and such to connect them into the different money transfer systems.

Instead of having the real connections themselves, the company have to rely on third parties and their systems, which could very well explain both the costs and why almost every sort of transfer requires so much time. Often times no response can be given as to "where the transfer is" because if third parties are used, the transfer would not be traceable in their own systems and they in turn have to contact their provider and have them look into it.

[suesheboy]

Originally Posted by Adraco

Because one hand obviously does not know what the other one does.

It's become quite clear that Paxum do very few things themselves, instead outsource and use other, established payment companies, processors and such to connect them into the different money transfer systems.

Instead of having the real connections themselves, the company have to rely on third parties and their systems, which could very well explain both the costs and why almost every sort of transfer requires so much time. Often times no response can be given as to "where the transfer is" because if third parties are used, the transfer would not be traceable in their own systems and they in turn have to contact their provider and have them look into it.

And doesn't this scare the hell out of the people that use it?

[NewNick]

Originally Posted by suesheboy

And doesn't this scare the hell out of the people that use it?

I never did understand this.

Why y'all dont just use normal banks.....

[RuthB]

ATM withdrawals and Paxum cards are working perfectly fine.

ACH withdrawal (which is EFT withdrawal to a US bank account) has been temporarily made unavailable, but it will return very soon, potentially as soon as tomorrow. We are working as fast as possible to rectify the situation.

EFT withdrawal is unavailable and will be reinstated soon, hopefully by next week.

Wire withdrawal is working as normal.

We sincerely apologize for any inconvenience.

Thanks

[anexsia]

Originally Posted by NewNick

I never did understand this.

Why y'all dont just use normal banks.....

I was using normal banks - most of my affiliate payments are via check that I deposit directly into my US bank account but with this PacNet situation there's a number of sponsors that cannot pay via check at this moment so I'm having to switch to Payoneer or Paxum for right now.

[brassmonkey]

does paxum even have an actual office building? besides a picture of the ups store?

[magneto664]

After one long week any news about EFT withdrawal?

[Horny Guy]

I need to get money out by EFT ....
I cant wire it also wont let me do that SO how do I get it out ?

[sojproductions]

still waiting on news about EFT here too...

[dubs]

Transfers to cards are not working either

[livegirlsonbed]

Paxum card can't be used to the ATM of 3 different Romanian banks . Error : "Transaction can't be processed at this moment." Anyone have/ had this error today?!