Any Canadians get wire transfers from Paxum? Trying to understand the form so I don't lose $50 again

[Socks]

Do I just fill out the top part maybe, and not fill in the "correspondant bank" details?

I bank with TD if that helps

[zijlstravideo]

Not sure you already did, but from what I remember you have to verify your bank account first. Also believe it must be the same name as the account holder.

Once verified, you can just select that bank account each time you want to make a wire (and you won't need to type in anything at all).

[Socks]

Originally Posted by zijlstravideo

Not sure you already did, but from what I remember you have to verify your bank account first. Also believe it must be the same name as the account holder.

Once verified, you can just select that bank account each time you want to make a wire (and you won't need to type in anything at all).

The top portion says "Account Number / IBAN" and I put TD's "routing number" in there... Because it asks for "Bank Account" in a lower field which I assume is where I put my actual bank account number.

I called Paxum support and they said everything looks right except a middle initial missing in my name, but I really feel like this is going to get declined for another reason and I'm behind another week and charged another $50. Sigh.

Really wish it just asked for the details normally like "Bank Number" "Routing number" "Transit Number" "Your Bank Account Number" etc. I'm not even inputting my bank number... I don't get it. My sister works at the bank and she has no idea how to fill out this form either.

[RuthB]

Originally Posted by Socks

The top portion says "Account Number / IBAN" and I put TD's "routing number" in there... Because it asks for "Bank Account" in a lower field which I assume is where I put my actual bank account number.

I called Paxum support and they said everything looks right except a middle initial missing in my name, but I really feel like this is going to get declined for another reason and I'm behind another week and charged another $50. Sigh.

Really wish it just asked for the details normally like "Bank Number" "Routing number" "Transit Number" "Your Bank Account Number" etc. I'm not even inputting my bank number... I don't get it. My sister works at the bank and she has no idea how to fill out this form either.

Hi Socks,
If Paxum support went through it with you directly then it should be fine.

Feel free to send me an email with your account username if you'd like me to check into it any deeper. (ruth@paxum)

Thanks for using Paxum!
Ruth

[Socks]

Originally Posted by RuthB

Hi Socks,
If Paxum support went through it with you directly then it should be fine.

Feel free to send me an email with your account username if you'd like me to check into it any deeper. (ruth@paxum)

Thanks for using Paxum!
Ruth

Thanks Ruth! Happy to see you're still around, long time.

Honestly I had no faith in the response from support, it didn't make sense that I was using a "correspondent bank".. and I *think* my personal bank account number goes in the top field. The first time I did the form I put my bank's "routing number" in that top field, and while support was saying that was right, I doubt it.

They were saying the only problem was that my name was missing a middle initial and that's the cancellation message. But I'm guessing that's the first check, failed the first check, errored out and didn't go any further.

So this time I put my own bank account in the top field, left the correspondent fields blank, and just put the transit number and chose "The Canada Trust Bank" or whatever in the dropdown... Which seemed weird too since it loads my bank from the SWIFT code above.

If it fails again I'll flip you an e-mail.

PS: Wouldn't it make all kinds of sense to force the name on the Paxum account into the Name field of the wire transfer, if it 100% always has to match? Like why let users make a mistake if you easily have the ability to make sure they never make a mistake? Only thought is you make $50 every time someone makes that mistake...................

[fuzebox]

Originally Posted by Socks

Really wish it just asked for the details normally like "Bank Number" "Routing number" "Transit Number" "Your Bank Account Number" etc

Those are specific to Canada and not used anywhere else in the world. Never received a USD wire to Canada before?

All you need is your swift code (TDOMCATTTOR)

Then for account number you put banknumber-transitnumber-accountnumber

So your "wire account number" looks like 004-12345-12345678

[Socks]

Originally Posted by fuzebox

Those are specific to Canada and not used anywhere else in the world. Never received a USD wire to Canada before?

All you need is your swift code (TDOMCATTTOR)

Then for account number you put banknumber-transitnumber-accountnumber

So your "wire account number" looks like 004-12345-12345678

Thanks, I changed it to a Canadian dollar transfer and just put my basic bank account number in the top field. Not sure if that will bounce back or what. There's a spot for the transit number below, so maybe that gets me there.

Shrug