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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-10-2025, 07:23 AM   #1
MatureKing
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Adsterra!!!!! Someone???

Blocked account!!! I need to talk to someone!!! Support dont have access!!!!!!! Somebody???
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Old 01-10-2025, 08:45 AM   #2
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You can try asking him on skype: art.adsterra
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Old 01-15-2025, 03:29 AM   #3
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Originally Posted by MatureKing View Post
Blocked account!!! I need to talk to someone!!! Support dont have access!!!!!!! Somebody???
Hello,

Account suspensions are only applied when there are violations of our terms and conditions. We always encourage our partners to review them: https://help-publishers.adsterra.com...and-conditions.

Moreover, the specific reason for your account suspension can not be provided to you because it is part of an internal review process by our policy department, the details of which are confidential and cannot be disclosed to protect our advertisers.

If you believe your account was suspended by a mistake, please use the "Contact Us" form on our website to submit a detailed explanation of your case. Please be as detailed as possible because it will help our team investigate your case thoroughly.
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Old 01-15-2025, 05:51 AM   #4
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We used AdSterra on our network for a few days years before, and made significantly more than with the "regular" ad networks - most likely because of the "more agressive" ads. But we got lots of complaints of course from our traffic provider (PB Web) ..
We were surprised about the high earnings during these days, and expected no payout, but we were fully paid.
They understood we need to drop them because of the complaints.
AdSterra might be pushy (they ask us via every possible contact option for a long time..) but they are not scammers.
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Old 01-15-2025, 07:09 AM   #5
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Originally Posted by Adsterra Network View Post
If you believe your account was suspended by a mistake, please use the "Contact Us" form on our website to submit a detailed explanation of your case. Please be as detailed as possible because it will help our team investigate your case thoroughly.

THAT'S ALL WHAT THEY SAY

"Hi



As much as I’d love to help, I don't have access to details regarding your account suspension. Please consult our Terms and Conditions for a comprehensive list of potential reasons leading to such suspensions.

Best regards,

Paulina, Adsterra Team


Hi Alexey,



Regrettably, we are unable to restore your account at this time, as it has breached our Terms and Conditions. If there are any changes from our end, we will be sure to notify you.

Best regards,

Sam, Adsterra Team"
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Old 01-16-2025, 03:39 AM   #6
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Adsterra only accept USDT for crypto...
USDT was just banned in Europe January 1st

If they were to accept other cryptos like ltc, xrp or usdc, I would probably give them a test.
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Old 03-06-2025, 12:22 AM   #7
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Typical Adsterra response—no real support and no clear reason for account suspension. If you're looking for a network that actually pays and communicates, look elsewhere.
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Old 03-06-2025, 12:53 AM   #8
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Take them to court, why more people don't do this in the industry is mind boggling. The legal system is there exactly for this type of thing.

If you've done nothing wrong, then they'll end up paying your costs too.
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Old 03-06-2025, 05:33 AM   #9
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Typical Adsterra response—no real support and no clear reason for account suspension. If you're looking for a network that actually pays and communicates, look elsewhere.
Hey,

We always approach our clients with care, and furthermore, we have a Partner Care program approach for our partners.

If a partner does not make any serious violations of our terms and conditions, we always try to notify them and provide assistance asap. However, when there are significant breaches of our terms and conditions, the account is blocked, and detailed information is not provided because it involves an internal investigation by our policy department, the details of which we cannot disclose to protect our advertisers.
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Old 03-06-2025, 05:41 AM   #10
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I didnt break nothing serious! I didnt change nothing! U just blocked me!
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