Bear

Dear Webmaster:

We apologize for our silence over the last few days. As we have stated, our bank has refused to continue processing for 3rd party billing companies due to pressure from Visa/Mastercard, which as many of you know has affected a number of other companies. In recent weeks we have attempted to sell, or transfer the business to another processing company. While at the end of last week we were very close to a deal, the buyer decided to pull out after further review, an examination of industry message boards, and difficulties with their merchant banking relationships. We have been working very hard and have explored every possible option. However, given the current business climate with regard to 3rd party processors, their standing with Visa/Mastercard and the virtually complete unavailability of merchant banking options, this exploration has not been fruitful. With regret, we have decided to discontinue AC Pay / EGS Pay.

In order to ease the transition of your accounts to other processors, we will do the following:

1. We will continue to process existing rebills and pay out commissions on those rebills for the life of the membership. Commission payments scheduled to go out this Wednesday will go out as usual.

2. All new transactions that have been placed in pending status (none of which have been processed) since July 9, 2003 will be transferred, upon your request, to your new processor.

3. We will continue accepting new transactions from your sites and queuing them as pending until August 11, 2003. These transactions will not be processed but will be available to be transferred to your new processor.

4. We have contacted some 3rd party processors who will be able to assist you with new account setup. We will continue to contact other processors, in the mean time you may contact:

- CCBill: (processes US and European transactions)
Contact: Swapna
Office Phone:480-449-7750 x-161
Email: [email protected]
ICQ: 116035871

- 2000charge (processes Non-Us transactions)
Phone: 626-585-1814
Email: [email protected]

- Paycom.net (processes US transactions)
Contact: Jeff Southworth
Phone: 888-627-3888
Email: [email protected]

5. To initiate the transfer, please have your processor contact us at [email protected] with your Client ID and any data requirements.

We deeply regret the disruption this has caused in your business, and we will do everything we can to ensure that the transition to a new processor goes smoothly.

Sincerely,
Tim Umbreit


What a real bad week for me! I use both globill and acpay and they are......shit.

Bear

But i think they are better than globill. At least they are willing to transfer your customer to another processor. But globill just ran away.

Any webmaster want to work together to ask globill transfer our customer to other processors?

lamrobertson

Not that surprised. I guess probilling will be next.

looky_lou

Just a matter of time.

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