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Old 08-01-2003, 10:54 AM   #1
Cassie
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Join Date: Mar 2003
Location: NJ
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processors, webmasters & contracts

i have been reading these posts re 3rd party processors and does anyone feel, as i do, that this Visa regulation may be taken to an extreme as far as accounts being closed?

think about this here, you never really see your chargeback notices (because you are not the processor as you would be if you had your own merchant account) therefore YOU never really know the total amount of chargebacks incurred by your account.

anyone can throw numbers out there and unless you legally subpeona this information (if you detect something is way off base), then you are screwed.

now lets look at the webmasters and the contracts they sign with the processors. as with a merchant account, the processor has the right to freeze your money earned at any given time for the reasons outlined in their contract. however, once again the webmaster who is doing business with the processor NEVER really knows the reason and has to go on faith that the processor is being honest.

when a bank freezes the assets of a company (processor), that has nothing to do with the webmaster for unless it specifically states in the contract that the webmaster will not receives his or her funds due to frozen assets, it is the processors responsibility to pay the webmasters his/her money.

what a bank does to the processor should not reflect payments that need to be made. if the processor (as well as someone on their own merchant account) is not wise enough to set up a separate account god forbid assets are frozen, that is the fault of the processor, not the webmaster; hence the webmaster should still be paid for all monies due. i am so tired of seeing these places pass the buck on those honest webmasters who need these places to earn a living.

the problems a company has with visa/mc/discover/amex, should NOT trickle down to the webmaster UNLESS they are in direct violation of said rules.

imho i feel this visa regulation is going to be taken to the far limits before it reaches a decent level.

this is just my opinion on recent readings.
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Last edited by Cassie; 08-01-2003 at 10:57 AM..
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Old 08-01-2003, 11:23 AM   #2
jcnlv
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Join Date: Aug 2002
Location: Las Vegas
Posts: 55
People just need to get their own merchant account. Without one they have to face facts - they have NO control over their own business, because all the important stuff actually belongs to their processor. (and with fewer and fewer processors doing more and more of the processing their control over the industry becomes huge)

But getting control also means taking responsibility - something many webmasters don't want to do.

The ability to process credit cards is not a god given right. The processors are doing many a favor by giving them a way to process credit cards for a small fee. Many site operators could not even get one, and getting a high risk adult merchant account is one thing but keeping it is another.... and if you lose it, getting a second is almost impossible.

Everyone complains about processor abuses, but they all know how to stop it -- just get your own merchant account.

Of course then, if they have problems, they couldn't blame anyone but themselves.
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Old 08-01-2003, 11:28 AM   #3
Cassie
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Join Date: Mar 2003
Location: NJ
Posts: 3,139
Quote:
Originally posted by jcnlv
People just need to get their own merchant account. Without one they have to face facts - they have NO control over their own business, because all the important stuff actually belongs to their processor. (and with fewer and fewer processors doing more and more of the processing their control over the industry becomes huge)

But getting control also means taking responsibility - something many webmasters don't want to do.

The ability to process credit cards is not a god given right. The processors are doing many a favor by giving them a way to process credit cards for a small fee. Many site operators could not even get one, and getting a high risk adult merchant account is one thing but keeping it is another.... and if you lose it, getting a second is almost impossible.

Everyone complains about processor abuses, but they all know how to stop it -- just get your own merchant account.

Of course then, if they have problems, they couldn't blame anyone but themselves.
i agree with you in part. those with excessive cb's should be termed (then again, anyone can cry excessive cb's now); this is also not a year and a half ago. most companies will not give a high risk account any longer. so for those who never even thought of getting their own merchant acct, they are putting all their faith into a processor who, at any given time, can say cest la vie!
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