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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 08-23-2003, 12:31 PM   #1
rowan
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Join Date: Mar 2002
Location: Australia
Posts: 17,393
ccbill affiliates, are you getting an error when you check referring urls?

http://bbs.gofuckyourself.com/showth...hreadid=166329

Is anyone else seeing this error? It's not just happening on my hegre-archives account...

When I try to check "Referring URLs" for a specific account, I get the error:

<center><FONT face="Verdana" size=3>No Data Found.<BR>In order to utilize the functionality of this report the webmaster to whom you refer traffic must be using the CCBILL Custom Forms System.</font></center>

This started shortly after the downtime on affiliates.ccbill.com, I don't know if it's related. I emailed ccbill 3 days ago, but I haven't had a response yet. I am starting a new thread as it appears to be a more generic problem, not specifically related to hegre-archives ccbill affiliates...
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Old 08-23-2003, 12:42 PM   #2
PerfectionGirls
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Join Date: Oct 2002
Location: MI
Posts: 4,484
yep... been down for a week and they have not seemed really interested in fixing it. I have called and left "report a bug" emails with no response.
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Old 08-23-2003, 01:26 PM   #3
rowan
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Yes, the silence is deafening.

Do master accounts have the same issue?
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Old 08-23-2003, 01:37 PM   #4
The Other Steve
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Location: Sunny Queensland - perfect one day and better the next.
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Don't know about the master accounts but we've found the same thing
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Old 08-23-2003, 02:48 PM   #5
PerfectionGirls
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Quote:
Do master accounts have the same issue?
Yep!


We can count sales per click, but no referring urls.
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Old 08-23-2003, 02:53 PM   #6
corvette
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I called in a bit ago, the programmers are aware of the issue and working on it
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Old 08-23-2003, 03:06 PM   #7
PerfectionGirls
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Quote:
I called in a bit ago, the programmers are aware of the issue and working on it
You rock man!
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Old 08-24-2003, 03:06 PM   #8
rowan
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STILL not working... cmon ccbill, it's been days. How can something stay broken this long? I depend on that info to decide what works and what doesn't, as I send traffic to one account from many sources.

Support still hasn't replied to my email, after 4 days.

Please let us know what is happening and when it will be fixed!
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Old 08-24-2003, 04:09 PM   #9
rowan
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Ok, I resent the msg to support and got a reply within an hour... they apologise for the prob and say it will be fixed on Monday. They also attached a consumer FAQ about declined credit cards. (wtf? )
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Old 08-24-2003, 04:50 PM   #10
Anna_O
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We're seeing this on all accounts now...

Rowan, how are your rebills?
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