is there a way to protect myself - GoFuckYourself.com

tony286 · 11-10-2003, 11:16 PM

A member wrote us he forgot he had a membership he thought he canceled. I checked he had been a member since march and the last time he was in was March . He asked if there is anything we could do. So I wrote that I would send him a company check for the 7 months. I am waiting to hear back from him, is there a way to protect myself if he decides to also charge back after getting and cashing the check?

JDog · 11-10-2003, 11:18 PM

can you refund him in the billing software you're using?

jDoG

XxXotic · 11-10-2003, 11:18 PM

maybe contact the biller and ex0plain the situation and ask them to refund the money so it doesn't come up as a chargeback?? i wouldnt trust sending someone a check and then assume they wouldn't chargeback..

JasonB · 11-10-2003, 11:20 PM

Offer him a free lifetime membership. That usually shuts them up.

modF · 11-10-2003, 11:20 PM

Quote:

Originally posted by XxXotic
maybe contact the biller and ex0plain the situation and ask them to refund the money so it doesn't come up as a chargeback?? i wouldnt trust sending someone a check and then assume they wouldn't chargeback..

What he said..

tony286 · 11-10-2003, 11:27 PM

He used a Mastercard thats why I am not doing it that way.

tony286 · 11-10-2003, 11:28 PM

IF he charged back couldnt I sue him then if I had a copy of a cashed check

Brad-Wishing · 11-10-2003, 11:28 PM

Quote:

Originally posted by JasonB
Offer him a free lifetime membership. That usually shuts them up.

Try that ?

tony286 · 11-10-2003, 11:57 PM

I should came here before writing the email offering the money lol

Reak · 11-11-2003, 12:01 AM

see how many time he logged in from the moment he said he '' cancelled ''

AlienQ - BANNED FOR LIFE · 11-11-2003, 12:02 AM

THE CRUNCH What to do?

I could sum it up in one sentence what to do whats the solution. The perfect answer... Is actually the perfect question!

tony286 · 11-11-2003, 12:03 AM

I checked he joined in march and the last times he logged in were in Mar. He is telling the truth and he came to us instead of just charging back.

Veterans Day · 11-11-2003, 12:05 AM

I would wait on the mail, he did contact you which in my eyes shows some respect. Give it a minute, he wont chargeback Im sure of it

tony286 · 11-11-2003, 05:54 PM

Follow up it went well he is a med student was shocked we responded at all. The check was fine and I thru in 90 days free. He is buying stuff for my wife off her wish list and wants us to let him know when her dvds come out. So Karma works sometimes lol

init · 11-11-2003, 06:21 PM

Quote:

Originally posted by tony404
Follow up it went well he is a med student was shocked we responded at all. The check was fine and I thru in 90 days free. He is buying stuff for my wife off her wish list and wants us to let him know when her dvds come out. So Karma works sometimes lol

wow who would have ever though..

SureFire · 11-11-2003, 07:13 PM

Glad everything worked out and you did the right thing.

I have a dilemma, I was checking out a sponsor site and signed up for a six day trial membership. Logged on maybe three times for viewing and the last time to cancel my membership within the six days, there was no clear way to cancel so I used their support form for credit card problems but couldn?t remember what cc I used but sent the form mail anyway. I also sent a reply to the email address that sent my membership info to cancel. The company never sent an email back to confirm.

Paying my cc (visa) bill, I notice a 4.95 charge and a 29.95 charge from the same company. I called my credit card company to stop any future billings from this company and forward the email. I was given the option to get a credit for the 29.95 and still do but declined the offer from my visa company as of yet.

I know 30.00 dollars isn?t much but after another email to the company and no response, I am thinking of doing a charge back. Hell, I was thinking of sending traffic to this company (not much but my ratios are good) and if this is the way they treat customers, I think they deserve a charge back and no traffic.

Am I a jerk for thinking this way?

SleazyDream · 11-11-2003, 07:14 PM

what does visa allow - 3-4 months - NOT 7........

11-10-2003, 11:16 PM	#1
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	is there a way to protect myself A member wrote us he forgot he had a membership he thought he canceled. I checked he had been a member since march and the last time he was in was March . He asked if there is anything we could do. So I wrote that I would send him a company check for the 7 months. I am waiting to hear back from him, is there a way to protect myself if he decides to also charge back after getting and cashing the check?

11-10-2003, 11:18 PM	#2
JDog Confirmed User Join Date: Feb 2003 Location: Canby, OR Posts: 7,453	can you refund him in the billing software you're using? jDoG __________________ NSCash now powering ReelProfits.com ALSO FEATURING: NSCash.com :: SoloDollars.com :: ReelProfits.com :: BiminiBucks.com :: VOD PROGRAMS COMING SOON: Greedy Bucks :: Vengeance Cash NOW OFFERING OVER 60 SITES CONTACT :: JAMES SMITH :: CHIEF TECHNOLOGY OFFICER :: ICQ (711385133)

11-10-2003, 11:18 PM	#3
XxXotic Confirmed User Join Date: Jun 2002 Location: Da Swamps Posts: 8,500	maybe contact the biller and ex0plain the situation and ask them to refund the money so it doesn't come up as a chargeback?? i wouldnt trust sending someone a check and then assume they wouldn't chargeback.. __________________ Sponsors.. Tired of people not using your shitty RSS Feeds? Let Us Help You! Oxeo - Serious Hosting For Serious Webmasters. iCQ:135.887013

11-11-2003, 12:02 AM	#11
AlienQ - BANNED FOR LIFE best designer on GFY Join Date: Mar 2003 Location: IALIEN.COM - High Definition Video and Photographic Productions -ICQ 78943384 Posts: 30,307	THE CRUNCH What to do? I could sum it up in one sentence what to do whats the solution. The perfect answer... Is actually the perfect question! __________________ NAKED HOSTING FTW!11 I'm On The INSANE PLAN $9.95/mo! \| The Alien Blog Adult News Worth Reading Updated Daily \| Content For Sale! 641 PICS 216 MINUTES OF VIDEO $350.00 \|ICQ: 78943384 \|

11-11-2003, 07:14 PM	#17
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	what does visa allow - 3-4 months - NOT 7........ __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.

11-10-2003, 11:20 PM	#4
JasonB Confirmed User Industry Role: Join Date: Nov 2001 Posts: 1,183	Offer him a free lifetime membership. That usually shuts them up.

11-10-2003, 11:27 PM	#6
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	He used a Mastercard thats why I am not doing it that way.

11-10-2003, 11:28 PM	#7
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	IF he charged back couldnt I sue him then if I had a copy of a cashed check

11-10-2003, 11:57 PM	#9
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	I should came here before writing the email offering the money lol

11-11-2003, 12:01 AM	#10
Reak So Fucking Banned Join Date: Mar 2003 Location: 420Calendar.com Posts: 17,920	see how many time he logged in from the moment he said he '' cancelled ''

11-11-2003, 12:03 AM	#12
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	I checked he joined in march and the last times he logged in were in Mar. He is telling the truth and he came to us instead of just charging back.

11-11-2003, 12:05 AM	#13
Veterans Day Confirmed User Join Date: Jul 2003 Location: The Windy City Posts: 8,403	I would wait on the mail, he did contact you which in my eyes shows some respect. Give it a minute, he wont chargeback Im sure of it

11-11-2003, 05:54 PM	#14
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	Follow up it went well he is a med student was shocked we responded at all. The check was fine and I thru in 90 days free. He is buying stuff for my wife off her wish list and wants us to let him know when her dvds come out. So Karma works sometimes lol

11-11-2003, 07:13 PM	#16
SureFire Confirmed User Join Date: Jan 2003 Location: internet Posts: 4,398	Glad everything worked out and you did the right thing. I have a dilemma, I was checking out a sponsor site and signed up for a six day trial membership. Logged on maybe three times for viewing and the last time to cancel my membership within the six days, there was no clear way to cancel so I used their support form for credit card problems but couldn?t remember what cc I used but sent the form mail anyway. I also sent a reply to the email address that sent my membership info to cancel. The company never sent an email back to confirm. Paying my cc (visa) bill, I notice a 4.95 charge and a 29.95 charge from the same company. I called my credit card company to stop any future billings from this company and forward the email. I was given the option to get a credit for the 29.95 and still do but declined the offer from my visa company as of yet. I know 30.00 dollars isn?t much but after another email to the company and no response, I am thinking of doing a charge back. Hell, I was thinking of sending traffic to this company (not much but my ratios are good) and if this is the way they treat customers, I think they deserve a charge back and no traffic. Am I a jerk for thinking this way?