Customer Cancellations with CCBill - GoFuckYourself.com

Centurion · 02-01-2004, 02:25 PM

I'm rather stunned at how high the customer cancellations have been with CCBill in the last 2 weeks.

Someone asked if CCBill had sent out the old "Do you want to cancel" email to the clients, and CCBill said no.

So I know people get their credit card bills about this time of the year for Xmas..but that usually results in people either getting declined with they sign up, or not re-newing. I've never seen it this high ever for customer cancellations.

Today in the first news batch I got from CCBill when I logged on for the first time, over 60% of the "info" were customer cancellations. Am I the only person experiencing this phenom or have my customers suddenly just started hating my sites?

DutchTeenCash · 02-01-2004, 02:29 PM

dont think its higher maybe you changed something bout your sites ? a lot of things can influence that, before xmas and after xmas, new year (everyone looking in their wallets thinking omg where did my $$$ go hehe) anyhow no... some sites have a higher can rate then others most of our members stay at least 3 months...

xxxdesign-net · 02-01-2004, 02:33 PM

higher here also...

SleazyDream · 02-01-2004, 02:40 PM

the fact that you havn't done an update to your members section in months has nothing to do with it though right?

pornjudge · 02-01-2004, 02:42 PM

Quote:

Originally posted by Centurion
I'm rather stunned at how high the customer cancellations have been with CCBill in the last 2 weeks.

Someone asked if CCBill had sent out the old "Do you want to cancel" email to the clients, and CCBill said no.

So I know people get their credit card bills about this time of the year for Xmas..but that usually results in people either getting declined with they sign up, or not re-newing. I've never seen it this high ever for customer cancellations.

Today in the first news batch I got from CCBill when I logged on for the first time, over 60% of the "info" were customer cancellations. Am I the only person experiencing this phenom or have my customers suddenly just started hating my sites?

Not only cancellations, fuckin sign ups also is the shits for January. I am afraid that internet porn is going down hill. You might just break even but as for making a profit.... Forget about it!
And with all that fuckin shavin thats going on, fuckin bastards that shave should get a good fuckin beating.

Dveron · 02-01-2004, 02:45 PM

Quote:

Originally posted by pornjudge

Not only cancellations, fuckin sign ups also is the shits for January. I am afraid that internet porn is going down hill. You might just break even but as for making a profit.... Forget about it!

You serious?

pornjudge · 02-01-2004, 02:46 PM

Quote:

Originally posted by Dveron

You serious?

Yeah I'm afraid that I will look like that guy in your signature soon

DutchTeenCash · 02-01-2004, 02:51 PM

Quote:

Originally posted by SleazyDream
the fact that you havn't done an update to your members section in months has nothing to do with it though right?

hahahaha funny hope youre not right for his sake

Centurion · 02-01-2004, 03:00 PM

Quote:

Originally posted by SleazyDream
the fact that you havn't done an update to your members section in months has nothing to do with it though right?

Oh gee..you're supposed to do that?

Centurion · 02-01-2004, 04:27 PM

angelsofporn · 02-01-2004, 04:33 PM

ive noticed something with our ccbill signups the past two weeks..seems less are recurring from tials than normal...our update schedule is even better than normal now too...just one of those things i think...who knows
We added epoch as a precautionary measure this week

stocktrader23 · 02-01-2004, 04:37 PM

Quote:

Originally posted by angelsofporn
ive noticed something with our ccbill signups the past two weeks..seems less are recurring from tials than normal...our update schedule is even better than normal now too...just one of those things i think...who knows
We added epoch as a precautionary measure this week

How long have you processed with CCBill?

Observing · 02-01-2004, 04:47 PM

This trend started 3 months ago, I mailed ccbill about it because I was seeing a dropout percentage overnight that I hadn't seen in 2 years. For 2 years retention kept going up each and every month, then suddenly dropped dramatically and stayed there.
They just told me nothing had changed at all but I find it weird that shortly after their whole setup changed and now more and more people are bringing this up.
I dunno, I doubt ccbill are going anywhere, even if epoch are gaining on them.

JayJay · 02-01-2004, 05:09 PM

Higher than Ever Here

Anna_O · 02-01-2004, 07:02 PM

*BUMPING* this... Retention is down the crapper.

angelsofporn · 02-01-2004, 07:05 PM

Quote:

Originally posted by stocktrader23

How long have you processed with CCBill?

over a year

B_Maverick · 02-01-2004, 07:58 PM

I noticed that my CCBill rebills were in the toilet for January. I know that CCBill had some problems with their new stats area so I sent them an email, asking about the low rebills.

I basically asked them for "confirmation" that the customers who had not been rebilled had indeed cancelled.

Their response was..."yes..they cancellled"

That was it...nothing more. I was a bit put off...and now I trust CCBill less than ever.

Observing · 02-02-2004, 03:59 AM

hmmmmm more ppl stepping up here? Already quite a few who have seen their retention go to hell.

02-01-2004, 02:25 PM	#1
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	Customer Cancellations with CCBill I'm rather stunned at how high the customer cancellations have been with CCBill in the last 2 weeks. Someone asked if CCBill had sent out the old "Do you want to cancel" email to the clients, and CCBill said no. So I know people get their credit card bills about this time of the year for Xmas..but that usually results in people either getting declined with they sign up, or not re-newing. I've never seen it this high ever for customer cancellations. Today in the first news batch I got from CCBill when I logged on for the first time, over 60% of the "info" were customer cancellations. Am I the only person experiencing this phenom or have my customers suddenly just started hating my sites?

02-01-2004, 02:29 PM	#2
DutchTeenCash I like Dutch Girls Join Date: Feb 2003 Location: dutchteencash.com Posts: 21,684	dont think its higher maybe you changed something bout your sites ? a lot of things can influence that, before xmas and after xmas, new year (everyone looking in their wallets thinking omg where did my $$$ go hehe) anyhow no... some sites have a higher can rate then others most of our members stay at least 3 months... __________________ ICQ 16 91 547 - SKYPE dutchteencash bob AT dutchteencash DOT com ... did you see our newest Sweet Natural Girl Priscilla (18)?

02-01-2004, 02:40 PM	#4
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	the fact that you havn't done an update to your members section in months has nothing to do with it though right? __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.

02-01-2004, 04:27 PM	#10
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	Bump

02-01-2004, 04:47 PM	#13
Observing Confirmed User Join Date: Jan 2004 Posts: 809	This trend started 3 months ago, I mailed ccbill about it because I was seeing a dropout percentage overnight that I hadn't seen in 2 years. For 2 years retention kept going up each and every month, then suddenly dropped dramatically and stayed there. They just told me nothing had changed at all but I find it weird that shortly after their whole setup changed and now more and more people are bringing this up. I dunno, I doubt ccbill are going anywhere, even if epoch are gaining on them. __________________ ICQ: 278-457-533

02-01-2004, 02:33 PM	#3
xxxdesign-net My hips don't lie Industry Role: Join Date: Nov 2002 Posts: 10,129	higher here also...

02-01-2004, 04:33 PM	#11
angelsofporn Confirmed User Join Date: Mar 2002 Location: CA Posts: 3,218	ive noticed something with our ccbill signups the past two weeks..seems less are recurring from tials than normal...our update schedule is even better than normal now too...just one of those things i think...who knows We added epoch as a precautionary measure this week

02-01-2004, 05:09 PM	#14
JayJay Confirmed User Join Date: Jun 2002 Posts: 3,739	Higher than Ever Here

02-01-2004, 07:02 PM	#15
Anna_O Confirmed User Join Date: Oct 2002 Location: Sweden Posts: 5,773	BUMPING this... Retention is down the crapper. __________________ Fetish by Anna Paysite - Nylons Bondage Latex Lesbians Glamour Annas Dungeon - 70k / day Fetish TGP ICQ 246797915

02-01-2004, 07:58 PM	#17
B_Maverick Confirmed User Join Date: Dec 2002 Posts: 447	I noticed that my CCBill rebills were in the toilet for January. I know that CCBill had some problems with their new stats area so I sent them an email, asking about the low rebills. I basically asked them for "confirmation" that the customers who had not been rebilled had indeed cancelled. Their response was..."yes..they cancellled" That was it...nothing more. I was a bit put off...and now I trust CCBill less than ever. __________________ Sig too big http://www.gofuckyourself.com/gfy_faqs.html Want to use a large banner in your sig??? Contact Eric about getting on as an advertiser - eric AT adult.com

02-02-2004, 03:59 AM	#18
Observing Confirmed User Join Date: Jan 2004 Posts: 809	hmmmmm more ppl stepping up here? Already quite a few who have seen their retention go to hell. __________________ ICQ: 278-457-533