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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Feb 2001
Posts: 3,382
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Anybody elses statsremote suddenly stop working?
My account is definitely not expired but I'm suddenly getting an error message when I try to login.
I already emailed them, but I'm wondering if anybody else is having the same problem? |
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#2 |
Confirmed User
Join Date: Mar 2002
Location: : unknown
Posts: 3,377
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a friend said the same thing to me this morning.
mines working fine tho.... |
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#3 |
Confirmed User
Join Date: Feb 2001
Posts: 3,382
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Alright, then it sounds like a bug that's affecting multiple accounts on their side.
I'm sure it will be fixed soon. |
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#4 | |
:glugglug
Join Date: Mar 2003
Location: Where the Wild Things Are
Posts: 26,118
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Quote:
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#5 |
Confirmed User
Join Date: May 2002
Location: StatsRemote.com
Posts: 1,804
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We found the problem. All our members will get an email with instructions within the next hour.
kush... didn't you receive the email we sent to all our members about 10 hours ago? Just in case I included it in my reply to you.
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#6 |
Too lazy to set a custom title
Join Date: Nov 2002
Location: Earth
Posts: 14,625
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No email here from 10 hours ago either.
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#7 |
Confirmed User
Join Date: Aug 2002
Posts: 352
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working fine for me.
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#8 |
Confirmed User
Join Date: May 2002
Location: StatsRemote.com
Posts: 1,804
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We just sent the email with instructions to all members. In case somebody here didn't receive it here it is...
--- Subject: Important - Authorization Problem Solved! We found the problem with the authorization. It seems like 'only' people that downloaded and installed the setup have been affected. If you updated StatsRemote through the software and don't get the not authorized message there's nothing you need to do. If you get the not authorized message please do the following: 1. Login to http://www.statsremote.com/clients/download/ 2. Download StatsRemoteSetup.exe and install it 3. Start StatsRemote Again, we apologize for the inconvenience and appreciate your patience while we resolved this matter. Please let us know if you have any questions. Thanks! StatsRemote Support ICQ 5210719 http://www.statsremote.com/ --------------------------- 2004 XBiz Award Winner Most Innovative Product http://www.xbizawards.com/ ---------------------------
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