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Old 03-04-2004, 05:23 AM   #1
kush
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Join Date: Feb 2001
Posts: 3,382
Anybody elses statsremote suddenly stop working?

My account is definitely not expired but I'm suddenly getting an error message when I try to login.

I already emailed them, but I'm wondering if anybody else is having the same problem?
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Old 03-04-2004, 05:27 AM   #2
natas
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Join Date: Mar 2002
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a friend said the same thing to me this morning.

mines working fine tho....
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Old 03-04-2004, 05:28 AM   #3
kush
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Alright, then it sounds like a bug that's affecting multiple accounts on their side.

I'm sure it will be fixed soon.
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Old 03-04-2004, 05:29 AM   #4
SomeCreep
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Quote:
Originally posted by kush
My account is definitely not expired but I'm suddenly getting an error message when I try to login.

I already emailed them, but I'm wondering if anybody else is having the same problem?
Yes, statsremote knows about this error and they are working to resolve the problem.
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Old 03-04-2004, 06:12 AM   #5
J B
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Join Date: May 2002
Location: StatsRemote.com
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We found the problem. All our members will get an email with instructions within the next hour.

kush... didn't you receive the email we sent to all our members about 10 hours ago? Just in case I included it in my reply to you.
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Contact: support A|T statsremote D|O|T com

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Old 03-04-2004, 06:18 AM   #6
slapass
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No email here from 10 hours ago either.
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Old 03-04-2004, 06:27 AM   #7
josipk
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working fine for me.
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Old 03-04-2004, 06:46 AM   #8
J B
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Location: StatsRemote.com
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We just sent the email with instructions to all members. In case somebody here didn't receive it here it is...

---

Subject: Important - Authorization Problem Solved!


We found the problem with the authorization. It seems like 'only' people that downloaded and installed the setup have been affected. If you updated StatsRemote through the software and don't get the not authorized message there's nothing you need to do.

If you get the not authorized message please do the following:

1. Login to http://www.statsremote.com/clients/download/
2. Download StatsRemoteSetup.exe and install it
3. Start StatsRemote

Again, we apologize for the inconvenience and appreciate your patience while we resolved this matter.

Please let us know if you have any questions.

Thanks!
StatsRemote Support

ICQ 5210719
http://www.statsremote.com/

---------------------------
2004 XBiz Award Winner
Most Innovative Product
http://www.xbizawards.com/
---------------------------
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A HUGE TIME SAVER FOR LESS THAN $1 PER DAY!



Contact: support A|T statsremote D|O|T com

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