Chargeback question ? - GoFuckYourself.com

solonline · 05-02-2005, 05:28 AM

We had a chargeback on ccbill today. As standard we run a cross check across all our other sites and billers. This guy has spent a fair amount of usd in the past 3 months but still has active accounts. Would you :

refund his remaining accounts to avoid further possible chargebacks -
Kill his codes and dont refund then wait for him to shout up -
cancle his rebills and let it ride n hope he dont do it again -
do nothing -

Any imput ?

Pete-KT · 05-02-2005, 05:35 AM

Maybe he just wasnt satisfied with the one site let him ride or contact him and see what the problem was

sonofsam · 05-02-2005, 05:39 AM

call his house and ask "hey did someone from this house do a chargeback on the pornography account they purchased" ?

serious reply: email him and ask him if there was a problem or if theres anything you can do to help...

solonline · 05-02-2005, 05:50 AM

Well we have a standard email we send out to cbacks and cover around 20 percent of them with users coughing up the payment. Our other option is go sit in his garden and then beg for our money

Major (Tom) · 05-02-2005, 08:02 AM

its probally fraud and you can expect more on the way. ccbill will probally deny the rebills anyway.

Duke

05-02-2005, 05:28 AM	#1
solonline Confirmed User Join Date: Jan 2003 Location: EU- Posts: 718	Chargeback question ? We had a chargeback on ccbill today. As standard we run a cross check across all our other sites and billers. This guy has spent a fair amount of usd in the past 3 months but still has active accounts. Would you : refund his remaining accounts to avoid further possible chargebacks - Kill his codes and dont refund then wait for him to shout up - cancle his rebills and let it ride n hope he dont do it again - do nothing - Any imput ?

05-02-2005, 05:39 AM	#3
sonofsam Too lazy to set a custom title Join Date: Dec 2004 Location: Vancouver Posts: 18,638	call his house and ask "hey did someone from this house do a chargeback on the pornography account they purchased" ? serious reply: email him and ask him if there was a problem or if theres anything you can do to help... __________________ I like turtles.

05-02-2005, 08:02 AM	#5
Major (Tom) Boomer Woffen Industry Role: Join Date: Nov 2003 Location: Null Posts: 30,532	its probally fraud and you can expect more on the way. ccbill will probally deny the rebills anyway. Duke __________________ My mother said, to get things done You'd better not mess with Major Tom

05-02-2005, 05:35 AM	#2
Pete-KT Workin With The Devil Industry Role: Join Date: Oct 2004 Location: West Bloomfield, MI Posts: 51,532	Maybe he just wasnt satisfied with the one site let him ride or contact him and see what the problem was

05-02-2005, 05:50 AM	#4
solonline Confirmed User Join Date: Jan 2003 Location: EU- Posts: 718	Well we have a standard email we send out to cbacks and cover around 20 percent of them with users coughing up the payment. Our other option is go sit in his garden and then beg for our money