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Old 05-15-2005, 03:57 PM   #1
debbieN
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need imput on Verotel, having problems!

since 5:14 PM EST (-5:00 GMT) yesterday, I have had the following problems:

no emails denoting new sales or recurring sales

no new sales

my sales do not match my click to buy ratios

anyone else having these problems?

I contancted them, and was told that they did not know why this was happening, except for problems with their mail server.
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Old 05-15-2005, 04:04 PM   #2
pussyluver
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Your URL Debbie?
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Old 05-15-2005, 04:04 PM   #3
Tango
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you mean 'input' ?
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Old 05-15-2005, 10:26 PM   #4
CDSmith
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Bump....
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Old 05-15-2005, 10:31 PM   #5
sicone
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I had some problems with them a few weeks back, went from a few thouasand hits a day sent to 0 hits sent in a 3 day period. I contacted the program owner who uses verotel and within minutes the hits started showing again as well as me getting the emails showing new sales/rebills
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Old 05-15-2005, 11:03 PM   #6
Bansheelinks
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Quote:
Originally Posted by debbieN
since 5:14 PM EST (-5:00 GMT) yesterday, I have had the following problems:

no emails denoting new sales or recurring sales

no new sales

my sales do not match my click to buy ratios

anyone else having these problems?

I contancted them, and was told that they did not know why this was happening, except for problems with their mail server.
Depends on how many you average a day. If you don't average much and you go to zero, could be just a dry spell maybe. But if you average quite a bit and go to zero, something is fishy.
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Old 05-16-2005, 01:01 AM   #7
Shoplifter
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There is something wrong with the stats for the past 24 hours...We are seeing double sales listed and many missing sales in the stats. Inconsistant emails as well. I know the sales are coming in as I can count .htpasswd entries to get a total.
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Old 05-16-2005, 10:07 AM   #8
borys
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Same here. Lots of double and triple sales. Customers complaining they tried to sign up several times, but didn't get a pass... but were actually charged for each attempt. No emails.
Got to go back to refunding pissed customers now...
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Old 05-16-2005, 11:01 AM   #9
Tania
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bump......
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Old 05-16-2005, 01:03 PM   #10
Shoplifter
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Bump still no emails and a lot of customers saying they are being declined.
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