Yo BLOCKBUSTER ONLINE i need their fucking number... - GoFuckYourself.com

Juicy D. Links · 12-19-2005, 03:01 PM

Anybody have it i looked at the site for minutes cant find shit

HELPPPPPPPPPPPP

Sarah_Jayne · 12-19-2005, 03:04 PM

1-866-692-2789 is I number I found when I searched their faq on the site for 'phone'

Sarah_Jayne · 12-19-2005, 03:05 PM

"Online Rentals and Website Feedback: Questions about BLOCKBUSTER Online Membership Options, Account Updates, Movie Feedback and more. Customer Care Hours of Operation: 8:00AM ? 7:00PM Central, Monday through Friday Telephone: 1-866-692-2789.

NOTE: Due the holidays, Customer Care will will have reduced hours on Friday, December 23 and Monday, December 26. The hours on both days will be 9:00AM - 3:00PM Central."

MikeSmoke · 12-19-2005, 03:39 PM

hope they're more responsive than the people who handle the brick and mortar operation....

i apparently left my card at the local Blockbuster when i checked out a few weeks ago.
i called them, and they told me "if any one leaves a card here, we cut it up and throw it out."
so i went in, and they couldn't make me a new card, because I have a gold Blockbuster card and not a regular blue and yellow one.
after a while, after talking to "managers," they decided i had to call a toll free number to have a new card sent out.
i called the number, and they couldn't even deal with me because i didn't have my membership number (which, of course, was on the card i lost).
i asked "can't you look me up by name?"
"no, the system doesn't work that way."
so they had to call the local store to have *them* look up my membership number.
but they couldn't get hold of the local store, because the phone number they had for the local store didn't work.
i had to find them the phone number (it was the same one they had, except for the area code which had changed about seven years ago).
they called the store, got my membership number, and then told me that they couldn't send out cards until January, because they only print gold cards once a month at a print shop- and the process takes 4-6 weeks.
so i would have to call back in January.
i asked "can't you just put me in the queue to have cards printed in January?"
"no, the system doesn't work that way, if i put in a request now, it would disappear at the end of December."

WTF????????????????

12-19-2005, 03:01 PM	#1
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	Yo BLOCKBUSTER ONLINE i need their fucking number... Anybody have it i looked at the site for minutes cant find shit HELPPPPPPPPPPPP

12-19-2005, 03:39 PM	#4
MikeSmoke Confirmed User Join Date: Nov 2002 Location: SoCal Posts: 3,233	hope they're more responsive than the people who handle the brick and mortar operation.... i apparently left my card at the local Blockbuster when i checked out a few weeks ago. i called them, and they told me "if any one leaves a card here, we cut it up and throw it out." so i went in, and they couldn't make me a new card, because I have a gold Blockbuster card and not a regular blue and yellow one. after a while, after talking to "managers," they decided i had to call a toll free number to have a new card sent out. i called the number, and they couldn't even deal with me because i didn't have my membership number (which, of course, was on the card i lost). i asked "can't you look me up by name?" "no, the system doesn't work that way." so they had to call the local store to have them look up my membership number. but they couldn't get hold of the local store, because the phone number they had for the local store didn't work. i had to find them the phone number (it was the same one they had, except for the area code which had changed about seven years ago). they called the store, got my membership number, and then told me that they couldn't send out cards until January, because they only print gold cards once a month at a print shop- and the process takes 4-6 weeks. so i would have to call back in January. i asked "can't you just put me in the queue to have cards printed in January?" "no, the system doesn't work that way, if i put in a request now, it would disappear at the end of December." WTF???????????????? __________________ icq: 541-739-92

12-19-2005, 03:04 PM	#2
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	1-866-692-2789 is I number I found when I searched their faq on the site for 'phone'

12-19-2005, 03:05 PM	#3
Sarah_Jayne Now with more Jayne Industry Role: Join Date: Dec 2002 Location: Los Angeles Posts: 40,077	"Online Rentals and Website Feedback: Questions about BLOCKBUSTER Online Membership Options, Account Updates, Movie Feedback and more. Customer Care Hours of Operation: 8:00AM ? 7:00PM Central, Monday through Friday Telephone: 1-866-692-2789. NOTE: Due the holidays, Customer Care will will have reduced hours on Friday, December 23 and Monday, December 26. The hours on both days will be 9:00AM - 3:00PM Central."