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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-30-2006, 12:14 PM   #1
Zester
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did your cheque from Verotel bounce as well?

Verotel is a great company, and I always get paid on time without a problem so this is a first time.

is it just me? anybody else got a cheque that bounced?
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Old 01-30-2006, 12:39 PM   #2
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Dont get checks from them..
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Old 01-30-2006, 12:54 PM   #3
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do these guys have ICQ?
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Old 01-30-2006, 12:57 PM   #4
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Quote:
Originally Posted by Zester
do these guys have ICQ?

Vertotel have live chat for support within the client area.
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Old 01-30-2006, 12:57 PM   #5
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Drama thread?

Seriously, that sucks, hope they solve it soon.
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Old 01-30-2006, 12:58 PM   #6
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Someone was asking a couple of days ago who paymaster was, implying that a cheque had bounced...

Ho hum, I wonder if mine will bounce too.
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Old 01-30-2006, 01:10 PM   #7
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Quote:
Originally Posted by Webby
Vertotel have live chat for support within the client area.
yep, tried that, seems they have a different department for payment problems
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Old 01-30-2006, 01:49 PM   #8
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Quote:
Originally Posted by Zester
yep, tried that, seems they have a different department for payment problems
Dear webmaster,

It has come to our attention that your check xxxxxx was bounced.

Our accountant is informed about this matter and has contacted our U.S.
bank.
At the moment, we are waiting for their clarification.

In the meantime we would like to request that you fax us the bounced
check and, if you have been charged any fees,
please fax your (online/scanned) bank statements or official documents
that clearly shows
the NSF fees to the fax number listed below and we will refund these
immediately. (remember to include your Verotel Customer ID)

We apologize for the inconvenience this may have caused you.

Kind Regards,

Verotel Payments Department
Verotel Merchant Services BV
Fax: +31 (20) 320 8832
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Old 01-31-2006, 02:01 PM   #9
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Quote:
Originally Posted by shermsshack
Dear webmaster,

It has come to our attention that your check xxxxxx was bounced.

Our accountant is informed about this matter and has contacted our U.S.
bank.
At the moment, we are waiting for their clarification.

In the meantime we would like to request that you fax us the bounced
check and, if you have been charged any fees,
please fax your (online/scanned) bank statements or official documents
that clearly shows
the NSF fees to the fax number listed below and we will refund these
immediately. (remember to include your Verotel Customer ID)

We apologize for the inconvenience this may have caused you.

Kind Regards,

Verotel Payments Department
Verotel Merchant Services BV
Fax: +31 (20) 320 8832
i got that too
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Old 02-01-2006, 12:25 AM   #10
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I'm lucky not to get any cheques from them...

In case the 'bouncing' continue to happen, you can file a civil case under the anti-bouncing check law, if ever there is one.
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Old 02-05-2006, 02:05 PM   #11
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Anything further on this? Have Verotel reissued the cheques?
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Old 02-06-2006, 02:56 PM   #12
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Quote:
Originally Posted by rowan
Anything further on this? Have Verotel reissued the cheques?
there is something new, vertoel's billing support sucks muslim balls..
no matter what I email them they keep giving me the save they give (as above) everybody.

now I got another check from them (for a different period - not a reissue of the previous) and I'm asking myself whether I should deposit it or not, cause if another cheque from them bounce I'm actually going to have some trouble at the bank.
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Last edited by Zester; 02-06-2006 at 02:58 PM..
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Old 02-06-2006, 04:21 PM   #13
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Quote:
Originally Posted by Zester
there is something new, vertoel's billing support sucks muslim balls..
no matter what I email them they keep giving me the save they give (as above) everybody.

now I got another check from them (for a different period - not a reissue of the previous) and I'm asking myself whether I should deposit it or not, cause if another cheque from them bounce I'm actually going to have some trouble at the bank.

Good point, I would think twice before I deposited the check. Also if they do have a live person on the phone right now to 100% solve the issue, I would file criminal charges for check bouncing immediately.
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Old 02-06-2006, 04:27 PM   #14
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verotel blows
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Old 02-06-2006, 05:08 PM   #15
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I have ACH. Good luck on it!
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Old 02-07-2006, 09:15 AM   #16
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Quote:
Originally Posted by Zester
there is something new, vertoel's billing support sucks muslim balls..
no matter what I email them they keep giving me the save they give (as above) everybody.

now I got another check from them (for a different period - not a reissue of the previous) and I'm asking myself whether I should deposit it or not, cause if another cheque from them bounce I'm actually going to have some trouble at the bank.
Oh please man...
They do "wire" just fill the form about your bank info, and you will receive all payments directly to your bank account. I receive payments on time since 2002 so no one can tell me anything else.
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Old 02-07-2006, 09:17 AM   #17
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Quote:
Originally Posted by rowan
Someone was asking a couple of days ago who paymaster was, implying that a cheque had bounced...

Ho hum, I wonder if mine will bounce too.
please tell me rowan, why don't you use wire instead of checks?
and if I remembers right you are in EU, another good reason to go with wire.
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Old 02-07-2006, 09:44 AM   #18
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Originally Posted by Ca$h
Oh please man...
They do "wire" just fill the form about your bank info, and you will receive all payments directly to your bank account. I receive payments on time since 2002 so no one can tell me anything else.
Exactly. Wire is the way to go with Verotel, comes in like clockwork with no worries about bouncing or whatever.

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Old 02-07-2006, 10:36 AM   #19
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I use them one of my sites. However, I have ACH, not checks. Always ontime. A lot of times coming early even!

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Old 02-07-2006, 10:54 AM   #20
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Why does anyone still get checks?
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Old 02-07-2006, 11:08 AM   #21
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I received ACH with Verotel and always received them a few days early... but with CCBill I switched to checks because it saves me over $500 a year in bank/ccbill fees.
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Old 02-07-2006, 12:02 PM   #22
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Hmm, I wonder if I should wait to cash mine. Although I haven't received that email from them, did it come right after the payout email or?
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Old 02-08-2006, 01:27 AM   #23
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Quote:
Originally Posted by Ca$h
Oh please man...
They do "wire" just fill the form about your bank info, and you will receive all payments directly to your bank account. I receive payments on time since 2002 so no one can tell me anything else.
Quote:
Originally Posted by Pornwolf
Why does anyone still get checks?
and the answer is:

Quote:
Originally Posted by abadfish
I switched to checks because it saves me over $500 a year in bank/ccbill fees.
I don't want wire cause it costs me more and that check from Verotel was the first to ever bounce on me.
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Old 02-19-2006, 06:08 PM   #24
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Wires are cheaper for me than cheques.

Only ever had one bounce with them, got a letter on the very next day explaining the issue, informing me I could redeposit it and with an extra expenses cheque included. Not too bad.
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