Webair sucks - discuss - Page 3 - GoFuckYourself.com

zentz · 07-19-2006, 03:49 PM

i have three servers with webair for a couple of months now and had some downtimes in start occured by some bad configs in BIOS (thats what they said at least). Two days ago i had 10 hours of downtime because my HDs crashed and the rebuilding of RAID5 has failed (thanks god i had backups). So far the live support had replies in less then 15 minutes, but usualy they cant fix the complex problems so you have to wait to get in contact with the senior tech (Brian Hourigan knows his job indeed). Other then that i didnt had much problems and im happy with the services comparing to the prices so far... I'll give it more time before making any other conclusions. Keep this thread interesting!

edgeprod · 07-19-2006, 04:23 PM

How can your sites be down? Haven't you seen the posts talking about how wonderful people think Webair is? Those posts ALONE should keep your sites running!

edgeprod · 07-19-2006, 04:23 PM

Quote:

Originally Posted by zentz

Brian Hourigan knows his job indeed

I can't say enough about the guy: polite, respectful, competent, goes the extra mile.

Barefootsies · 07-19-2006, 05:48 PM

Quote:

Originally Posted by edgeprod

How can your sites be down? Haven't you seen the posts talking about how wonderful people think Webair is? Those posts ALONE should keep your sites running!

SpeakEasy · 07-19-2006, 06:05 PM

Quote:

Originally Posted by iwantchixx

webair = dog shit.

Even dream host is better LOLZ

I don't know about dreamhost, but webair does suck. There support is the worst in the biz from what people say and it seems recently that their network has gotten very slow in the past month. I also heard that they route their outgoing traffic through cogent but don't tell people that? Oh well I'm glad I keep my sites away from them.

SpeakEasy · 07-19-2006, 06:14 PM

oops double post

MaddCaz · 07-19-2006, 06:15 PM

Quote:

Originally Posted by SPeRMiNaToR

don't even TRY running an Autoblogger site on Webair. Trust me. It's shit.

good call

edgeprod · 07-19-2006, 06:18 PM

Quote:

Originally Posted by MaddCaz

good call

I'm not exactly sure why, but my ABP sites got a healthy spike when I took them off of Webair -- maybe the IP had spam problems? I don't want to make random accusations, though. I've tried to stick to the facts, here.

edgeprod · 07-20-2006, 07:56 AM

Are we all done with this thread?

TurboAngel · 07-20-2006, 07:58 AM

I don't get you all I have been there for 6 years and have had very little down time in those years. You all know everyone is just getting back from Vegas so I'm 100% sure Mike will be working on things today.

I'm happy there and the people I have sent are happy also.

edgeprod · 07-20-2006, 08:02 AM

I don't know what's to "get" about it. The majority of people hosting at Webair will have a positive experience, because that's just how things work.

You judge a company by how they handle the NEGATIVE experiences.

I trust that Mike will be resolving my personal concerns shortly, and that's all there is to it. He's a stand up guy, and he's going to prove that as soon as he gets back. I bet he contacts each and every person that had a problem, and makes it right.

"Get it" now, or do we have to move to a more remedial level?

Argoz · 07-20-2006, 08:07 AM

I've never experienced any problem with Webair. Only good support and deals!

JUSTB · 07-20-2006, 08:08 AM

Ya know, having been in this postition in the past I would say Webair is having growing pains.You experience this when you're a good company and have large growth. I'm sure they'll have everything in order soon.

TurboAngel · 07-20-2006, 08:11 AM

Quote:

Originally Posted by edgeprod

I don't know what's to "get" about it. The majority of people hosting at Webair will have a positive experience, because that's just how things work.

You judge a company by how they handle the NEGATIVE experiences.

I trust that Mike will be resolving my personal concerns shortly, and that's all there is to it. He's a stand up guy, and he's going to prove that as soon as he gets back. I bet he contacts each and every person that had a problem, and makes it right.

"Get it" now, or do we have to move to a more remedial level?

I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.

Mike is a stand up guy and I'm 100% sure he'll be taking care of the probs.

edgeprod · 07-20-2006, 09:00 AM

Quote:

Originally Posted by TurboAngel

I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.

Mike is a stand up guy and I'm 100% sure he'll be taking care of the probs.

I think I'm even more confused. You seem to be saying that your good experiences with Webair preclude others having bad experiences. It's almost like "Gee, my BMW has never broken down -- what the fuck do they even have service centers for?"

But I'll let it pass -- I've been up over 24 hours.

I agree (as I've already said) that Mike will resolve it. As soon as he pays the invoice I sent his company, I'm not even going to bring this up again.

edgeprod · 07-20-2006, 09:02 AM

Quote:

Originally Posted by JUSTB

Ya know, having been in this postition in the past I would say Webair is having growing pains.You experience this when you're a good company and have large growth. I'm sure they'll have everything in order soon.

*whistles innocently* I have no idea what you're talking about!

I can't imagine you being part of an operation that isn't tip-top .. wish we were working together right now, as a matter of fact.

TurboAngel · 07-20-2006, 09:04 AM

Quote:

Originally Posted by edgeprod

I think I'm even more confused. You seem to be saying that your good experiences with Webair preclude others having bad experiences. It's almost like "Gee, my BMW has never broken down -- what the fuck do they even have service centers for?"

But I'll let it pass -- I've been up over 24 hours.

I agree (as I've already said) that Mike will resolve it. As soon as he pays the invoice I sent his company, I'm not even going to bring this up again.

It's not like that at all, believe what you want I think if you have been up over 24 hours it's time to go to bed.

edgeprod · 07-20-2006, 09:06 AM

Quote:

Originally Posted by TurboAngel

It's not like that at all, believe what you want I think if you have been up over 24 hours it's time to go to bed.

Hehe, yeah. I'm not tired, but I'm a bit "loopy." I've been IN bed three times already, but got up for various reasons. It sucks.

justsexxx · 07-20-2006, 09:10 AM

Quote:

Originally Posted by TurboAngel

I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.

Mike is a stand up guy and I'm 100% sure he'll be taking care of the probs.

You know if a company is a good company when you have an 'issue'

And why is this 'bashing' ? Looks like 'real' honest stories to me

Ace_luffy · 07-20-2006, 10:19 AM

too bad.......... i hope webair fix the problem.........

JUSTB · 07-20-2006, 10:30 AM

Quote:

Originally Posted by edgeprod

*whistles innocently* I have no idea what you're talking about!

I can't imagine you being part of an operation that isn't tip-top .. wish we were working together right now, as a matter of fact.

trust me, i am so happy not to be working in hosting anymore!

right now I'm up to my ears working on the redesign and relaunch of Voyeur Dorm and Dude dorm and our new affiliate program...

you coming to Miami?

DamageX · 07-20-2006, 11:11 AM

Quote:

Originally Posted by TurboAngel

I said I didn't get it. I don't understand how everything I have at Webair is fine and now that there a thread bashing them all of a sudden all these people come out and say how they have had such probs. That what I DON"T GET.

It works like this, run them in your sig and keep prasing them to high heavens in every thread like this and you get good service. Who said kissing ass doesn't work?

TurboAngel · 07-20-2006, 02:53 PM

Quote:

Originally Posted by justsexxx

You know if a company is a good company when you have an 'issue'

And why is this 'bashing' ? Looks like 'real' honest stories to me

Where did you see me say that?

Quote:

Originally Posted by DamageX

It works like this, run them in your sig and keep prasing them to high heavens in every thread like this and you get good service. Who said kissing ass doesn't work?

They don't pay me! They aren't in my sig.

DamageX · 07-20-2006, 02:59 PM

Quote:

Originally Posted by TurboAngel

They don't pay me!

Only you and them know whether that is actually true or not, and I believe neither would be caught dead saying the opposite of what you just said.

Quote:

Originally Posted by TurboAngel

They aren't in my sig.

...anymore.

TurboAngel · 07-20-2006, 03:02 PM

Quote:

Originally Posted by DamageX

Only you and them know whether that is actually true or not, and I believe neither would be caught dead saying the opposite of what you just said.

...anymore.

You are smoking something THEY HAVE NEVER been in my sig! I have been with them for 6 years now and have had very little downtime so just because I am loyal to those that are loyal to me don't hate on me about it!

FetishTom · 07-20-2006, 03:12 PM

...and they are down again. Seems the problem is getting worse. Fuck it time to jump ship

FetishTom · 07-20-2006, 03:13 PM

...and they are down again. Seems the problem is getting worse. Fuck it.

edgeprod · 07-20-2006, 05:13 PM

Quote:

Originally Posted by JUSTB

trust me, i am so happy not to be working in hosting anymore!

right now I'm up to my ears working on the redesign and relaunch of Voyeur Dorm and Dude dorm and our new affiliate program...

you coming to Miami?

Isn't Voyeur Dorm run by the people that ran Candid? Did you hop back over to that fence? I remember "back in the day," Candid popped up to run VD. Or I'm totally confused.

I'm not hitting Miami -- burned out on crappy shows right now. I'll probably do Costa Rica.

thebossxxx · 07-20-2006, 05:22 PM

Mike at web air gets the job done for many of our tours!

Sly · 07-20-2006, 05:29 PM

Edgeprod you are the most patient and understanding hosting customer I have ever seen.

edgeprod · 07-20-2006, 05:44 PM

Quote:

Originally Posted by Sly

Edgeprod you are the most patient and understanding hosting customer I have ever seen.

It's all good. I ICQ'd Mike today, just waiting for a reply -- I figure I'll be the one who is proactive and contact HIM, since I've got an invoice sitting over there that hasn't been paid yet.

SpeakEasy · 07-21-2006, 06:05 PM

Quote:

Originally Posted by Lenny2

I really don't understand the whole "never replied to my tickets" "never answered my emails or icq's" thing here.
They have a 1-800 number, you call and press 5 to talk to a tech. If your sites are down why are you waiting for an email reply when you can get someone on the phone immediately?

I'd also like to point out that the vast majority of the people who complain about server issues with almost any host are the ones on the cheap virtual accounts.
Those are a nightmare for any host because any idiot who doesn't know what he's doing installs some memory hogging script and it fucks 100 people over. That's why alot of the big hosts stopped offering virtual accounts altogether. If you're really serious about your business spend the $100 a month to get your own server.

I can understand webair wanting to help out the little guy and the newbie by offering those small virtual accounts, but it seems like they catch all kinds of hell for doing it.

When you are a paid sig whore it kind of kills your credibility...

edgeprod · 07-22-2006, 02:27 AM

Tried to post this yesterday, but obviously it didn't post. Here's what it was:

Quote:

Just spoke with Mike. Here's what happened:

To sum things up, it was a tidal wave of concern for getting things right, and not letting anything like this happen EVER again to anyone. In the space of about an hour, I got a call from the CEO, the CTO, and my account rep, each explaining the exact steps they'd be taking to prevent situations like this from happening, explaining where I was at fault in the process, and offering to work together in the future in a much more transparent fashion.

As predicted, this is a company that can definitely get it done right when all of the pieces move in the right direction. Although balls were dropped, and it cost me money, they've made a real effort to repair the relationship, and I can respect that. Many companies would have just ignored the problem.

Thanks, Webair!

boneless · 07-22-2006, 03:50 AM

WEBAIR ROCKS...period, i got 5 boxes with them and did have some probs in the past but nothing a normal convo with both mike and sagi couldnt resolve.

For me webair is

07-19-2006, 03:49 PM	#101
zentz Confirmed User Industry Role: Join Date: Nov 2003 Posts: 8,053	i have three servers with webair for a couple of months now and had some downtimes in start occured by some bad configs in BIOS (thats what they said at least). Two days ago i had 10 hours of downtime because my HDs crashed and the rebuilding of RAID5 has failed (thanks god i had backups). So far the live support had replies in less then 15 minutes, but usualy they cant fix the complex problems so you have to wait to get in contact with the senior tech (Brian Hourigan knows his job indeed). Other then that i didnt had much problems and im happy with the services comparing to the prices so far... I'll give it more time before making any other conclusions. Keep this thread interesting! __________________ Programs that owe me money ---- Epassporte.com ~ $2700 \| Protraffic.com ~ $2600 \| XonDemand.com ~ $3000 Email: [email protected]

07-20-2006, 10:19 AM	#120
Ace_luffy www.creationcrew.com Industry Role: Join Date: Feb 2005 Location: CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM Posts: 12,110	too bad.......... i hope webair fix the problem......... __________________ ++ Adult and Mainstream Websites Designs \| 10 banners for only $50 \| html5 Banners ++ email : [email protected] Telegram : https://t.me/creationcrew \| HTML5/Responsive Site - Div/CSS - ElevatedX - NATs - Wordpress

07-20-2006, 05:22 PM	#129
thebossxxx Confirmed User Join Date: Dec 2005 Posts: 3,209	Mike at web air gets the job done for many of our tours! __________________ www.IncredibleDollars.com $50 PPS w/Trials 60% *Rev Share 60% w/no Pre checked cross sales! & and If pre checks are crossed you get $50 bucks! www.IncredibePass.com www.TitsandAssPass.com 100% Exclusive content guarenteed! Glenn at Incredible dollars dot com Our Best Converting sites: BTCA, Hot60Plus HairyNaturalGirls Sororitysistas, Sweetyurizan, Bbwdepot Blackbootyinvasion AriaValentino BigBoobsfatBooty UnivesrityBubbleButts Momsacheater Arabstreethookers whitecicksinblackchicks AsianchicksAmericanDicks

07-20-2006, 05:29 PM	#130
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,327	Edgeprod you are the most patient and understanding hosting customer I have ever seen. __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc. Click here for more details.

07-22-2006, 03:50 AM	#134
boneless Confirmed User Industry Role: Join Date: Dec 2002 Location: in your head Posts: 3,625	WEBAIR ROCKS...period, i got 5 boxes with them and did have some probs in the past but nothing a normal convo with both mike and sagi couldnt resolve. For me webair is __________________ icq:148573096 skype:dabone2 email:boneless(a)mgpteam(.)com

07-19-2006, 04:23 PM	#102
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	How can your sites be down? Haven't you seen the posts talking about how wonderful people think Webair is? Those posts ALONE should keep your sites running!

07-19-2006, 06:14 PM	#106
SpeakEasy Confirmed User Join Date: Sep 2002 Location: The Internet Posts: 2,681	oops double post

07-20-2006, 07:56 AM	#109
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	Are we all done with this thread?

07-20-2006, 07:58 AM	#110
TurboAngel H.B.I.C. Industry Role: Join Date: Jun 2003 Location: NC Posts: 30,122	I don't get you all I have been there for 6 years and have had very little down time in those years. You all know everyone is just getting back from Vegas so I'm 100% sure Mike will be working on things today. I'm happy there and the people I have sent are happy also.

07-20-2006, 08:02 AM	#111
edgeprod Permanently Gone Industry Role: Join Date: Mar 2004 Posts: 10,019	I don't know what's to "get" about it. The majority of people hosting at Webair will have a positive experience, because that's just how things work. You judge a company by how they handle the NEGATIVE experiences. I trust that Mike will be resolving my personal concerns shortly, and that's all there is to it. He's a stand up guy, and he's going to prove that as soon as he gets back. I bet he contacts each and every person that had a problem, and makes it right. "Get it" now, or do we have to move to a more remedial level?

07-20-2006, 08:07 AM	#112
Argoz Confirmed User Industry Role: Join Date: Aug 2002 Location: Qc Posts: 3,006	I've never experienced any problem with Webair. Only good support and deals!

07-20-2006, 08:08 AM	#113
JUSTB Registered User Industry Role: Join Date: Mar 2003 Location: tampa Posts: 1,740	Ya know, having been in this postition in the past I would say Webair is having growing pains.You experience this when you're a good company and have large growth. I'm sure they'll have everything in order soon.

07-20-2006, 03:12 PM	#126
FetishTom Confirmed User Join Date: Jul 2003 Posts: 341	...and they are down again. Seems the problem is getting worse. Fuck it time to jump ship

07-20-2006, 03:13 PM	#127
FetishTom Confirmed User Join Date: Jul 2003 Posts: 341	...and they are down again. Seems the problem is getting worse. Fuck it.