Member complaint about SPAM? - GoFuckYourself.com

WarChild · 07-22-2006, 11:04 AM

So I got this email today:

But there is another problem: since my registration to your service I ´ve been spammed with innummerable mails to my adress [REMOVED] I reserved this e-mail-Adress explicit for using with your service (no other usage!), so you must be the sender of this masses of unwanted messages or you must have given my e-mail adress away.

Please DELETE my adress imediatly from any mailing lists an care for using it ONLY to contact me in connection to my membership to your service. NOT for sendig promotional or spam mails!!!
[/email]

Problem is, we haven't sent any email to any members other than answer support requests. We have also not provided our email list to any other parties. I understand this guy's logic that if he created this email and used it only once with my program then I must be sending the mail, but I am not.

Any ideas how to calm him?

KrisKross · 07-22-2006, 11:05 AM

If he's no longer a member, why bother trying to calm him down? His logic is pretty sound, and if you're not the one sending the emails, I don't see what else you can do.

WarChild · 07-22-2006, 11:07 AM

Quote:

Originally Posted by KrisKross

If he's no longer a member, why bother trying to calm him down? His logic is pretty sound, and if you're not the one sending the emails, I don't see what else you can do.

He is still a member.

I can assure you I am not sending the emails, and unless somebody hacked my nats admin, which requires you to be on my IP address to access, what other possibilities are there for why his alleged new email is getting spammed?

Kimo · 07-22-2006, 11:08 AM

yeah if you arnt sending them wtf does he expect you to do lol

D-man · 07-22-2006, 11:09 AM

humm - I have done that too - I use [email protected] and get spams - I had one company I had put a memorial site up for a dead freinds family - I started to get spams - they denied it too - maybe you should take a closer look at your staff

KrisKross · 07-22-2006, 11:10 AM

Well, could the username have possibly been automatically generated?

WarChild · 07-22-2006, 11:12 AM

Quote:

Originally Posted by D-man

humm - I have done that too - I use [email protected] and get spams - I had one company I had put a memorial site up for a dead freinds family - I started to get spams - they denied it too - maybe you should take a closer look at your staff

Can't be. The support staff is me and one of my business partners so far. I'm sure he isn't spamming out members, and I know for sure I am not.

Let's start with the assumption that we are NOT spamming this guy, and somehow it's originating elsewhere.

I myself have some 10+ email addresses, and some of them get spam even though I've never typed them in for use anywhere really.

Love Sex · 07-22-2006, 12:03 PM

It proabally taken from the isp or email host list

brand0n · 07-22-2006, 12:10 PM

back against the wall on that one.. in his eyes you are responsible for everything that hits that inbox.

never will you get him out of that mindset.

cancel him and save yourself a charge back down the road

scottybuzz · 07-22-2006, 12:14 PM

well if he only uses it for your site and gets spam - whats the big fucking deal?!

Dirty Dane · 07-22-2006, 12:14 PM

If he reserved it only to use your service... whats his problem then?

Sounds like a hater to me

seeric · 07-22-2006, 12:14 PM

if its a freee host email he ould be the victim of those fuckers that run those programs on yahoo and hotmail and so forth if its something tha can be decyphered or alpha emailed that could be it.

have him forward you all the mails. otherwise, sounds like someone got into your nats db.

WarChild · 07-22-2006, 12:16 PM

Quote:

Originally Posted by A1R3K

if its a freee host email he ould be the victim of those fuckers that run those programs on yahoo and hotmail and so forth if its something tha can be decyphered or alpha emailed that could be it.

have him forward you all the mails. otherwise, sounds like someone got into your nats db.

Yeah I asked for him to send me the mail with the header intact. As for the nats db, we protect that by allowing only my ips to access the server for anything other than http. No FTP, no Nats admin, no SHL, etc etc. Be very difficult to get the database under those conditions unless nats itself has a security hole, which I am not suggesting is true.

Diligent · 07-22-2006, 12:43 PM

Hmm.. who does the CC processing for You?
Rogue employees there maybe.....

fuzebox · 07-22-2006, 01:29 PM

Sorry about that, I'll stop.

Supz · 07-22-2006, 01:30 PM

If he has the email address posted on the website it could have been crawled!

mfps · 07-22-2006, 02:16 PM

Quote:

Originally Posted by supzdotcom

If he has the email address posted on the website it could have been crawled!

UCH · 07-22-2006, 02:19 PM

yeah ask for the header file. It probably has nothing to do with you

madawgz · 07-22-2006, 02:20 PM

Quote:

Originally Posted by brand0n

back against the wall on that one.. in his eyes you are responsible for everything that hits that inbox.

thats so fucked up

07-22-2006, 11:04 AM	#1
WarChild Let slip the dogs of war. Industry Role: Join Date: Jan 2003 Location: Bermuda Posts: 17,263	Member complaint about SPAM? So I got this email today: But there is another problem: since my registration to your service I ´ve been spammed with innummerable mails to my adress [REMOVED] I reserved this e-mail-Adress explicit for using with your service (no other usage!), so you must be the sender of this masses of unwanted messages or you must have given my e-mail adress away. Please DELETE my adress imediatly from any mailing lists an care for using it ONLY to contact me in connection to my membership to your service. NOT for sendig promotional or spam mails!!! [/email] Problem is, we haven't sent any email to any members other than answer support requests. We have also not provided our email list to any other parties. I understand this guy's logic that if he created this email and used it only once with my program then I must be sending the mail, but I am not. Any ideas how to calm him? __________________ .

07-22-2006, 11:05 AM	#2
KrisKross Confirmed User Join Date: Jan 2006 Location: Canada Posts: 5,019	If he's no longer a member, why bother trying to calm him down? His logic is pretty sound, and if you're not the one sending the emails, I don't see what else you can do. __________________

07-22-2006, 11:08 AM	#4
Kimo ... Join Date: Jan 2006 Location: Maryland ICQ:87038677 Posts: 11,542	yeah if you arnt sending them wtf does he expect you to do lol __________________ ...

07-22-2006, 11:10 AM	#6
KrisKross Confirmed User Join Date: Jan 2006 Location: Canada Posts: 5,019	Well, could the username have possibly been automatically generated? __________________

07-22-2006, 12:10 PM	#9
brand0n been very busy Join Date: Nov 2002 Location: the queen city Posts: 26,983	back against the wall on that one.. in his eyes you are responsible for everything that hits that inbox. never will you get him out of that mindset. cancel him and save yourself a charge back down the road __________________ want to buy this spot for cheap? it is of course for sale. long term deals are always the best bet. brand0n/ at/ a o l dot commies.

07-22-2006, 11:09 AM	#5
D-man Confirmed User Join Date: Aug 2001 Location: Respect the join date noob! Posts: 1,291	humm - I have done that too - I use [email protected] and get spams - I had one company I had put a memorial site up for a dead freinds family - I started to get spams - they denied it too - maybe you should take a closer look at your staff

07-22-2006, 12:03 PM	#8
Love Sex Confirmed User Join Date: Nov 2004 Posts: 1,905	It proabally taken from the isp or email host list

07-22-2006, 12:14 PM	#10
scottybuzz Too lazy to set a custom title Industry Role: Join Date: May 2006 Location: NY Posts: 14,800	well if he only uses it for your site and gets spam - whats the big fucking deal?! __________________ $$$$$ MAKE HUGE MONEY IN CAMS - CLICK HERE $$$$$

07-22-2006, 12:14 PM	#11
Dirty Dane Sick Fuck Industry Role: Join Date: Feb 2004 Location: www Posts: 9,491	If he reserved it only to use your service... whats his problem then? Sounds like a hater to me

07-22-2006, 12:14 PM	#12
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	if its a freee host email he ould be the victim of those fuckers that run those programs on yahoo and hotmail and so forth if its something tha can be decyphered or alpha emailed that could be it. have him forward you all the mails. otherwise, sounds like someone got into your nats db.

07-22-2006, 12:43 PM	#14
Diligent Confirmed User Join Date: Aug 2003 Location: Hoy Suecia, mañana Nirvana Posts: 1,594	Hmm.. who does the CC processing for You? Rogue employees there maybe..... __________________ ~¤~ MORE MONEY ~¤~ VOD? XoD! ~¤~ ~¤~ ICQ# 9828 2461 ~¤~

07-22-2006, 01:29 PM	#15
fuzebox making it rain Industry Role: Join Date: Oct 2003 Location: seattle Posts: 22,017	Sorry about that, I'll stop.

07-22-2006, 01:30 PM	#16
Supz Arthur Flegenheimer Industry Role: Join Date: Jul 2006 Location: New York City Posts: 11,056	If he has the email address posted on the website it could have been crawled!

07-22-2006, 02:19 PM	#18
UCH Registered User Join Date: Jul 2006 Posts: 98	yeah ask for the header file. It probably has nothing to do with you __________________ Hello World!