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Old 01-04-2007, 09:32 PM   #101
split_joel
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Originally Posted by jimb View Post

Joel, your telling me you never once had a client who you used too many resources however let him go because the server was not full yet? As the server begins to fill up or as other client's sites on the same server became more active everyone must share at that point. A majority of hosting companies will let people do what they wish until the shared server becomes full, then they will begin to cut down people. Also I agree with you that the customer is always right, however most customers have no clue about server resources or even how to run a server (especially if they are buying a virtual account for $9.99/month) Therefore, those people really need to listen to their support reps when they say upgrades are needed. If they cannot afford to upgrade then its their problem and they will just be bouncing around day after day to a new hosting company. Plus DWHS gave the customer access to use individual CPanel backup system. That is what any other hosting company would have done.
Jim
The thing is with our plans we have things setup so situations like this do not happen. We have multi virtual and shared servers all which are quad xeons with atleast 4 gigs of ram. Our plans are setup so you can only use a certain amount of bandwidth and disk space so things like this don't happen. This is also why we have more then one virtual and shared server so if a client is using to many resources we can move them to another box.

Regarding Chaze and the hosting company, what I say is on my own and although I work for another hosting company what I say is of my own mind and has nothing to do with the company I work with whether people see it that way or not.

To make things clear again I am not attacking you Chaze nor your hosting company, I am giving my two cents as a system administrator that works with people everyday and have not run into an issue like this as of yet. I am not ignoring the fact that you worked with the customer I am pointing out that it was handled wrong simple as that. Now if you feel like I am doing something wrong by giving my thoughts I am sorry but I am not going to hold back on anyone. This is GFY. I am not doing this to get more business if I was I would of found a way to make everyone leave your hosting company and would of said why I think the company I work for is so much better dude. I am not saying we are any better then you. Each host has its own ups and downs and its pluses so don't go speaking out of your butt because you don't know what you are talking about.
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Last edited by split_joel; 01-04-2007 at 09:34 PM.. Reason: had to add a few more things
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Old 01-04-2007, 11:09 PM   #102
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The thing is with our plans we have things setup so situations like this do not happen. We have multi virtual and shared servers all which are quad xeons with atleast 4 gigs of ram. Our plans are setup so you can only use a certain amount of bandwidth and disk space so things like this don't happen. This is also why we have more then one virtual and shared server so if a client is using to many resources we can move them to another box.
Joel, this has nothing to do with how much bandwidth or disk space someone is using on their virtual account. The issue in the thread is that the customer was using too many server cpu resources to run his blogs. It was never said, and can be assumed that he was well within his bandwidth and disk space allotment. Someone could easily come along and kill a Quad Xeon, 4 gig ram with 100 blogs each doing constant crontab/rss updates and still only use 1000mb of space and push 5 gigs of transfer a month. It mostly depends on how a customer chooses to setup his/her software.

One thing I can offer is for hosts to install mod_throttle and mod_cpu (both will work with Apache 1.3) They will have to be adminstered through the root (no fancy Cpanel/WHM gui) but can help out somewhat. Google the 2 and you will find out more info on the two programs. Chaze you might want to use that too. Mod_CPU is very buggy from what Shawn (toonpornblog here on gfy) tells me, but Mod_Throttle will actually limit individual users apache sessions if set up correctly.

Hope that helps

Jim
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Old 01-05-2007, 09:36 AM   #103
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Your still wrong in several points, I was always willing to work with him, I have bent over backwards for over a month on this. I told him weeks ago he needed to upgrade or leave. I just told him the other day that he has a time frame now.

Talking bad about other hosts is not going to get you more business and only make you look worse in the long run. Joel, You really need to learn some integrity.
I have a new host and I am in the process of moving things right now.

Charles, I am sick of you trying to rub this your way. Joel is not wrong and you know it. I can post the ICQ logs where you said "we can't do that" and "I can't help you." You do remember typing that don't you?

The truth is that you were quite UNWILLING to help until people started posting to this thread then there were suddenly all these "options" that suddenly became available.

And for those of you who are keeping score:

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Originally Posted by chaze View Post
Can you ask the hosting company you are moving to If they can do a root cpanel transfer for you. I'm thinking I can migrate you to a full dedicated and then they can grab your accounts with root access.
This never happened...

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well fuck me.. I've got 2 accounts there totaling up to about 100 bucks.. I'll be looking for more hosting tomorrow...bye DWHS

fr0gman you should have told me about this shit a few days ago lmao I just rebilled :X
Wow Sperm.... I just checked my affiliate stats for DWHS and I don't see that I ever got credit for your 2nd account OR the rebill.... hmmmmmm
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Old 01-05-2007, 09:48 AM   #104
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Old 01-05-2007, 03:54 PM   #105
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The thing is with our plans we have things setup so situations like this do not happen. We have multi virtual and shared servers all which are quad xeons with atleast 4 gigs of ram. Our plans are setup so you can only use a certain amount of bandwidth and disk space so things like this don't happen. This is also why we have more then one virtual and shared server so if a client is using to many resources we can move them to another box.

Regarding Chaze and the hosting company, what I say is on my own and although I work for another hosting company what I say is of my own mind and has nothing to do with the company I work with whether people see it that way or not.

To make things clear again I am not attacking you Chaze nor your hosting company, I am giving my two cents as a system administrator that works with people everyday and have not run into an issue like this as of yet. I am not ignoring the fact that you worked with the customer I am pointing out that it was handled wrong simple as that. Now if you feel like I am doing something wrong by giving my thoughts I am sorry but I am not going to hold back on anyone. This is GFY. I am not doing this to get more business if I was I would of found a way to make everyone leave your hosting company and would of said why I think the company I work for is so much better dude. I am not saying we are any better then you. Each host has its own ups and downs and its pluses so don't go speaking out of your butt because you don't know what you are talking about.
We have 8 processors with 4 gigs of ram as well as I stated before and run low amounts of accounts. Not to mention more importantly great techs to manage things. Overload is overload no matter if you have 4 processors or 16 you can see what happenings if you know what to look for. That's why we are faster then 92% of the internet. We assess what the account is doing and if it's uses too much load as stated in our TOS. And overloading happens to maybe 1 out of about 5000 accounts.

So Once again Joel your making no since and still not going to get more business by trying make up non-since about DWHS.

Bottom line if you don't know every host will not run a account rogue account on shared server if they care about the others on the server.

It's our job as hosts to keep the servers running fast for everyone and that requires the experience to know if a account is not suitable for a shared account.
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Old 01-05-2007, 04:00 PM   #106
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So Once again Joel your making no since and still not going to get more business by trying make up non-since about DWHS.
Man, I have been biting my tongue for a couple days now, but I can't control myself, because I am figuring out that you just don't know any better, so I am going to help you out here.

The word is sense, not since, and nonsense, not non-since. Non-since isn't even a word.
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Old 01-05-2007, 04:00 PM   #107
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Wow.
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Old 01-05-2007, 04:01 PM   #108
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Charles, I am sick of you trying to rub this your way. Joel is not wrong and you know it. I can post the ICQ logs where you said "we can't do that" and "I can't help you." You do remember typing that don't you?

The truth is that you were quite UNWILLING to help until people started posting to this thread then there were suddenly all these "options" that suddenly became available.
I have been working with you for over a month on this. You already posted the logs what's stopping you.

Nothing has changed from what I said to you in the first place. We want to help even despite this fake drama.

There are not new options other then I was thinking about moving you to a new dedicated server. That means setting one up to for just to move to long enough for a host to transfer. If you think that's standard protocol for any host then your mistaken. I just came up with it when I noticed we have a older server available from another situation I was working on.

Simply put your account cannot run on our shared servers. We care too much about the others on the server to let your account slow them down. That's part of why we are a premium service.
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Old 01-05-2007, 04:02 PM   #109
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Man, I have been biting my tongue for a couple days now, but I can't control myself, because I am figuring out that you just don't know any better, so I am going to help you out here.

The word is sense, not since, and nonsense, not non-since. Non-since isn't even a word.
Thanks, not thinking about spelling right now.
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Old 01-05-2007, 04:04 PM   #110
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Thanks, not thinking about spelling right now.
You have been making the same mistake throughout this entire thread . . . think it is a matter that you did not know it was wrong.
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Old 01-05-2007, 04:15 PM   #111
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We have 8 processors with 4 gigs of ram as well as I stated before and run low amounts of accounts. Not to mention more importantly great techs to manage things. Overload is overload no matter if you have 4 processors or 16 you can see what happenings if you know what to look for. That's why we are faster then 92% of the internet. We assess what the account is doing and if it's uses too much load as stated in our TOS. And overloading happens to maybe 1 out of about 5000 accounts.

So Once again Joel your making no since and still not going to get more business by trying make up non-since about DWHS.

Bottom line if you don't know every host will not run a account rogue account on shared server if they care about the others on the server.

It's our job as hosts to keep the servers running fast for everyone and that requires the experience to know if a account is not suitable for a shared account.

Alright dude honestly shut the fuck up. I am not trying to get shit for business from you, and if you knew anything about who I am or seen any of my threads before you would know I also stick up for other hosting company's and at the same time I got no problem talking smack to the ones who are doing something wrong. So instead of being an ignorant fool why don't you read up and see I'll throw my two cents anywhere.

The fact is dude your mad because I am right, and I have seen both stories and made up my own mind. The funny thing is that if your servers are so god damn powerful funny how this new host has no problem hosting him at all. I tried to stay cool but you kept on being a little fuck so why don't you go take yourself and do everyone a favor and drop of a cliff.

Peace
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Old 01-05-2007, 04:21 PM   #112
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Why didn't you just get a dedicated box??
no matter which host you will go with, you will most likely have to put up with the same bullshit as you just described... no host will let you rape sql with 100 wordpress blogs for $50/month...
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Old 01-05-2007, 04:26 PM   #113
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Alright dude honestly shut the fuck up. I am not trying to get shit for business from you, and if you knew anything about who I am or seen any of my threads before you would know I also stick up for other hosting company's and at the same time I got no problem talking smack to the ones who are doing something wrong. So instead of being an ignorant fool why don't you read up and see I'll throw my two cents anywhere.

The fact is dude your mad because I am right, and I have seen both stories and made up my own mind. The funny thing is that if your servers are so god damn powerful funny how this new host has no problem hosting him at all. I tried to stay cool but you kept on being a little fuck so why don't you go take yourself and do everyone a favor and drop of a cliff.

Peace
I'm not going to stoop to your level. But I will say he is on a dedicated now so once again you are not making any sense as you have not since your first comment in this thread.

I only hope you have other ways to try and get business.
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Old 01-05-2007, 04:27 PM   #114
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Why didn't you just get a dedicated box??
no matter which host you will go with, you will most likely have to put up with the same bullshit as you just described... no host will let you rape sql with 100 wordpress blogs for $50/month...
He is on one now, so he should be fine. And I do wish him the best. I think his program is clever and will do well. Just not on a shared server.
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Old 01-05-2007, 04:35 PM   #115
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Alright dude honestly shut the fuck up. I am not trying to get shit for business from you, and if you knew anything about who I am or seen any of my threads before you would know I also stick up for other hosting company's and at the same time I got no problem talking smack to the ones who are doing something wrong. So instead of being an ignorant fool why don't you read up and see I'll throw my two cents anywhere.

The fact is dude your mad because I am right, and I have seen both stories and made up my own mind. The funny thing is that if your servers are so god damn powerful funny how this new host has no problem hosting him at all. I tried to stay cool but you kept on being a little fuck so why don't you go take yourself and do everyone a favor and drop of a cliff.

Peace
I find it amusing that you contact me on ICQ for advice, then come back here and go exactly the opposite of what I told you, and what you said you were going to do.

Is it really that difficult?
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Old 01-05-2007, 04:40 PM   #116
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Want solid hosting with no headaches included, and great pricing? hit me up ill set you up with a plan to suit your needs and give you piece of mind...worry about the business leave the hosting to us...

If you are virtual we have a special being launched this week with 6 months free!!! contact me and ill give you further info.

HAPPY NEW YEAR!!!
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Old 01-05-2007, 10:45 PM   #117
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I find it amusing that you contact me on ICQ for advice, then come back here and go exactly the opposite of what I told you, and what you said you were going to do.

Is it really that difficult?
check your log times buddy I sent that before i asked you. great advise btw i mean it
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Old 01-05-2007, 10:57 PM   #118
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after bouncing thru a few hosts he will figure it out like all newbies
Amen, brutha!

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Old 01-06-2007, 01:27 AM   #119
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Old 01-06-2007, 02:10 AM   #120
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Why didn't you just get a dedicated box??
no matter which host you will go with, you will most likely have to put up with the same bullshit as you just described... no host will let you rape sql with 100 wordpress blogs for $50/month...
I have a dedicated box. I am just waiting for them to get it ready. Should be very soon.

And for the record, I have moved all of the sites that DWHS claimed were overloading their servers to a temp account on HostGator and the CPU status on this SHARED account is sitting between .23 and .61 on a 2 CPU machine. Just as I stated from the beginning. There is nothing exotic or highly demanding about these sites and they run JUST FINE on other hosts.
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Old 01-06-2007, 03:32 AM   #121
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Old 01-06-2007, 05:55 AM   #122
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Old 01-06-2007, 06:34 AM   #123
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Old 06-26-2007, 06:48 AM   #124
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Wow... crazy!
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Old 06-26-2007, 07:09 AM   #125
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Wow... crazy!
why are you bumping old threads?
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Old 06-26-2007, 07:31 AM   #126
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that's great dude you moved from one shit host to another...next time you will want to move to a good host check out webair ;)
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Old 06-26-2007, 07:39 AM   #127
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www.phatservers.net you wouldn't have to make this thread if you were with them
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Old 06-26-2007, 07:42 AM   #128
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