Am I being unreasonable? - Page 2 - GoFuckYourself.com

baddog · 01-20-2007, 05:17 PM

Quote:

Originally Posted by L-Pink

It's your ball, you make the rules.

Yeah, I figure that as much as I might like to do business, I am not going to risk losing our merchant account over $350

Pointless · 01-20-2007, 06:54 PM

If he didn't want to call I would then suggest.

Faxing his CC (cover digits apart from the last 3 or 4) aswell as a drivers license if he failed to do this I would respectfully decline his account.

I would then avoid running to gfy to spill my guts about what happened

aico · 01-20-2007, 06:57 PM

Little Jack Horner sat in a corner
eating a mincemeat pie.
He stuck in his thumb and pulled out a plum,
and said, "What a good boy am I."

baddog · 01-20-2007, 07:02 PM

Quote:

Originally Posted by Pointless

If he didn't want to call I would then suggest.

Faxing his CC (cover digits apart from the last 3 or 4) aswell as a drivers license if he failed to do this I would respectfully decline his account.

I would then avoid running to gfy to spill my guts about what happened

What would be the point of covering digits? I already have the entire card number.

Pointless · 01-20-2007, 07:06 PM

Quote:

Originally Posted by baddog

What would be the point of covering digits? I already have the entire card number.

its not you that im worried about

but your right someone who declines doing something as simple as a phone call would start to ring some alarm bells.
But alot of ppl are arrogant pricks.

baddog · 01-20-2007, 07:10 PM

Quote:

Originally Posted by Pointless

its not you that im worried about

but your right someone who declines doing something as simple as a phone call would start to ring some alarm bells.
But alot of ppl are arrogant pricks.

I would think a telephone call to a toll free number would be less invasive than requesting a fax of the credit card and/or drivers license.

Pointless · 01-20-2007, 07:16 PM

Quote:

Originally Posted by baddog

I would think a telephone call to a toll free number would be less invasive than requesting a fax of the credit card and/or drivers license.

Who knows his reasoning behind not wanting to call you.

I would just offer another option.

baddog · 01-20-2007, 07:19 PM

Quote:

Originally Posted by Pointless

I would just offer another option.

I did . . . it was to go elsewhere.

Pointless · 01-20-2007, 07:22 PM

Quote:

Originally Posted by baddog

I did . . . it was to go elsewhere.

thats fine.

Im sure others will take his money

bu((aneer · 01-20-2007, 07:37 PM

Quote:

Originally Posted by baddog

I wake up to an ICQ stating that a guy I have been talking to the last few days has ordered a dedicated server. I look thru the records and I see that he tried to use two credit cards, the first one failed.

Further investigation shows he lives in CT, but the IP order placed from was Amsterdam.

I call the phone number listed on the application, and it goes to some zoning commission office.

When I ask, he says he doesn't give out his phone number. So I ask him to call me. He refuses.

Then I refuse to sell him a server and issue a refund.

Am I being unreasonable, or is he not being appreciative enough of the fact that I am protecting him as well as us?

Damn, I wouldnt want you calling me either!

Dirty D · 01-20-2007, 08:16 PM

In the immortal words of "MC Hammer"

Baddog is 2 legit to quit

For those that aren't hip...
The adult online community does not support scammers.

baddog · 01-20-2007, 11:25 PM

Quote:

Originally Posted by dustman

In the immortal words of "MC Hammer"

Baddog is 2 legit to quit

You must have seen that VH1 Behind the Music episode.

Mrs. Lenny2 · 01-20-2007, 11:36 PM

I don't think you're being unreasonable at all.

Antonio · 01-20-2007, 11:50 PM

what am I missing here? a scammer is ordering a dedicated server exactly why?

Phil21 · 01-21-2007, 12:14 AM

9 out of 10 online dedicated server orders (for us) are attempted carded/scams/etc. orders. There are certain order signatures we simply don't even reply to any longer, as they are always a scam.

If a customer is not willing to sign/fax in a contract and such, then they likely are not worth doing business with in the first place. There are exceptions, but they are pretty easy to see a mile away most of the time.

Basically, too many in this business treat it as fly by night. We're here for the long haul, and to do that we must protect our exposure to fraud. I've been bitched at and cursed out for requiring someone to fax in certain documents, but at least we found out the type of person they are before they became an actual paying client. Thanks for weeding yourself out!

In any case, you did the right thing

DirtyDanza · 01-21-2007, 12:30 AM

are you being unreasnoable? NO you do what you want... he can always look elsewhere...

baddog · 01-21-2007, 12:33 AM

Quote:

Originally Posted by Phil21

9 out of 10 online dedicated server orders (for us) are attempted carded/scams/etc. orders.

That is a pretty high ratio, I would be concerned if we started having numbers like that. Heck, I would be concerned if 1:10 were fraudulent orders.

Adam_M · 01-21-2007, 12:34 AM

Trust your gut feeling on this one...

RawAlex · 01-21-2007, 12:43 AM

Quote:

Originally Posted by baddog

That is a pretty high ratio, I would be concerned if we started having numbers like that. Heck, I would be concerned if 1:10 were fraudulent orders.

Have you considered that maybe you just haven't caught the other 8 yet? ;)

Paul Markham · 01-21-2007, 07:07 AM

Don't often agree with you BD but you are spot on this time. I would of notified the CC processor as well to make more investigations.

Quote:

i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable.

They do not know what you might be hosting, so have every right to know who you are. If you want to be anonymous go work in another industry that is not so easily open to abuse.

Paul Markham · 01-21-2007, 07:11 AM

Anyone new ordering over $300 from the stores is looked at closely at before the order is put through, if they do not look kosher we contact them.

If we are still not sure it's payment by wire.

born4porn · 01-21-2007, 07:21 AM

good business practice baddog!

edgeprod · 01-21-2007, 07:48 AM

Quote:

Originally Posted by baddog

Further investigation shows he lives in CT, but the IP order placed from was Amsterdam.

I'm in CT until March, and I make house-calls for a fee!

NoWhErE · 01-21-2007, 09:16 AM

I think you're doing the right thing and from this thread alone, my respect went up a notch for you and Gotwebhost.

baddog · 01-21-2007, 12:03 PM

Quote:

Originally Posted by edgeprod

I'm in CT until March, and I make house-calls for a fee!

I will keep that in mind.

Quote:

Originally Posted by NoWhErE

I think you're doing the right thing and from this thread alone, my respect went up a notch for you and Gotwebhost.

thanks

spasmo · 01-21-2007, 12:22 PM

Nope. Not unreasonable at all. I've been with two hosting companies that required the faxed CC and drivers license thing. It REALLY pissed me off at the time, but in retrospect it makes sense.

Refusing a simple phone call just screams scam. I wish mine had been that easy.

Twisted Dave · 01-21-2007, 12:24 PM

Quote:

Originally Posted by baddog

I wake up to an ICQ stating that a guy I have been talking to the last few days has ordered a dedicated server. I look thru the records and I see that he tried to use two credit cards, the first one failed.

Further investigation shows he lives in CT, but the IP order placed from was Amsterdam.

I call the phone number listed on the application, and it goes to some zoning commission office.

When I ask, he says he doesn't give out his phone number. So I ask him to call me. He refuses.

Then I refuse to sell him a server and issue a refund.

Am I being unreasonable, or is he not being appreciative enough of the fact that I am protecting him as well as us?

Retailers or resellers are allowed to refuse sale to anyone at their discression, so no ... sounds fine to me man. I don't see why he was being cagey if he was perfectly legit. Fuck him ... he probably wanted to host something dodgy, or simply rip you....

Dagwolf · 01-21-2007, 12:28 PM

I wouldn't do it. I think you're being completely reasonable.

tranza · 01-21-2007, 12:34 PM

Seems pretty reasonable for me...

01-20-2007, 06:54 PM	#52
Pointless Confirmed User Join Date: Jan 2003 Location: Australia Posts: 2,142	If he didn't want to call I would then suggest. Faxing his CC (cover digits apart from the last 3 or 4) aswell as a drivers license if he failed to do this I would respectfully decline his account. I would then avoid running to gfy to spill my guts about what happened __________________ 355 north Adultdatelink.com

01-20-2007, 08:16 PM	#61
Dirty D Confirmed User Join Date: May 2002 Location: Paying Webmasters Millions Since 1999 Posts: 4,044	In the immortal words of "MC Hammer" Baddog is 2 legit to quit For those that aren't hip... The adult online community does not support scammers. __________________ Dirty D - ICQ #1326843 - $1 Million Dollars of Bonus Money - 8,000+ FHG! Glory Hole Girlz - Crack Whore Confessions - Tampa Bukkake - Slut Wife Training - Fuck a Fan Electricity Play - Porn Video Drive - Theater Sluts - Skunk Riley - Ukraine Amateurs - Strapon Sessions

01-20-2007, 11:36 PM	#63
Mrs. Lenny2 Confirmed User Join Date: Apr 2005 Location: New Orleans Posts: 1,175	I don't think you're being unreasonable at all. __________________ [B][COLOR="RoyalBlue"]ICQ# 193-939-788

01-21-2007, 12:14 AM	#65
Phil21 Confirmed User Join Date: May 2001 Location: ICQ: 25285313 Posts: 993	9 out of 10 online dedicated server orders (for us) are attempted carded/scams/etc. orders. There are certain order signatures we simply don't even reply to any longer, as they are always a scam. If a customer is not willing to sign/fax in a contract and such, then they likely are not worth doing business with in the first place. There are exceptions, but they are pretty easy to see a mile away most of the time. Basically, too many in this business treat it as fly by night. We're here for the long haul, and to do that we must protect our exposure to fraud. I've been bitched at and cursed out for requiring someone to fax in certain documents, but at least we found out the type of person they are before they became an actual paying client. Thanks for weeding yourself out! In any case, you did the right thing __________________ Quality affordable hosting.

01-21-2007, 12:30 AM	#66
DirtyDanza Confirmed User Industry Role: Join Date: Aug 2002 Location: BP4L.... Las Vegas, Posts: 8,369	are you being unreasnoable? NO you do what you want... he can always look elsewhere... __________________ AVN Nominated Camming Couple

01-20-2007, 06:57 PM	#53
aico Moo Moo Cow Join Date: Mar 2004 Location: Washington State Posts: 14,748	Little Jack Horner sat in a corner eating a mincemeat pie. He stuck in his thumb and pulled out a plum, and said, "What a good boy am I."

01-20-2007, 11:50 PM	#64
Antonio Too lazy to set a custom title Join Date: Oct 2001 Location: Spartaaaaaaaaa Posts: 14,136	what am I missing here? a scammer is ordering a dedicated server exactly why?

01-21-2007, 12:34 AM	#68
Adam_M Confirmed User Industry Role: Join Date: Mar 2006 Location: Australia Posts: 3,800	Trust your gut feeling on this one... __________________ DiscountedPorn.Com ReviewedPorn.com

01-21-2007, 07:11 AM	#71
Paul Markham Too old to care Industry Role: Join Date: Jun 2001 Location: On the sofa, watching TV or doing my jigsaws. Posts: 52,943	Anyone new ordering over $300 from the stores is looked at closely at before the order is put through, if they do not look kosher we contact them. If we are still not sure it's payment by wire. __________________ Blowout deal. 880 videos, 2,400 image sets, plus many RAW videos. $500. PM me for a deal. Skype Paulmarkham70

01-21-2007, 07:21 AM	#72
born4porn FUKM ALL! Join Date: Jan 2004 Location: somewhere wet n sticky - Sydney Posts: 38,781	good business practice baddog!

01-21-2007, 09:16 AM	#74
NoWhErE Too lazy to set a custom title Industry Role: Join Date: Sep 2005 Location: Canada Posts: 10,352	I think you're doing the right thing and from this thread alone, my respect went up a notch for you and Gotwebhost. __________________ skype: lordofthecameltoe

01-21-2007, 12:22 PM	#76
spasmo Confirmed User Join Date: Dec 2005 Location: Couch Posts: 2,678	Nope. Not unreasonable at all. I've been with two hosting companies that required the faxed CC and drivers license thing. It REALLY pissed me off at the time, but in retrospect it makes sense. Refusing a simple phone call just screams scam. I wish mine had been that easy. __________________ Surfers: Go here for hot babes.

01-21-2007, 12:28 PM	#78
Dagwolf President of Canada Join Date: Sep 2003 Location: Leaving Hell, Entering Limbo Posts: 23,141	I wouldn't do it. I think you're being completely reasonable. __________________ Sleep well, and dream of large women.

01-21-2007, 12:34 PM	#79
tranza ICQ: 197-556-237 Join Date: Jun 2003 Location: BRASIL !!! Posts: 57,559	Seems pretty reasonable for me... __________________ I'm just a newbie.