Got a Virus - Fuck Norton - GoFuckYourself.com

Flow · 02-03-2007, 07:36 PM

So my wife gets a IM on MS Messenger yesterday from one of her "buddies" that says "LMAO - check out this site - too funny (with link)." Being as it was one of her buddies, she clicks the link - whalla - instant virus.

We have Norton Internet Security installed and updated so it should have caught it, but of course it did not.

So my wife calls up Norton Tech support for help. Level 1 support wa $29.95 - whatever, we paid it. They can't do shit for us, so they have to send us to level 2 support. We get to them and they say to help us, it is going to be another $40.

What kind of fucked up scam is that. First we pay through the nose for a anti-virus software program for 3 computers that is suppose to prevent viruses from infecting our computer, then we get one and they charge us again to help us clean our computers.

Best part is, they still have no clue how to get rid of it. The virus won't my wife access the symantec.com to get a live update (she can't type their address into her address bar and get to the site). Plus it constantly changes her home page.

So two things: (1) Norton Sucks and (2) Any help fixing the problem would be great!

nosey · 02-03-2007, 07:47 PM

that sucks

Spunky · 02-03-2007, 07:49 PM

Damn..I guess an expensive lesson..never open any link in any instant messenger

DamageX · 02-03-2007, 07:50 PM

Get Nod32, Norton is pure shit. And charge back what you paid for it.

CaptainHowdy · 02-03-2007, 09:13 PM

Try Kaspersky...

Natural Cause · 02-03-2007, 09:14 PM

Kaspersky or Nod32 are the best antivirus. Why you would even install bloatware Norton is beyound me.

Might want to tell her friend she has a virus too btw.

Agent 488 · 02-03-2007, 09:16 PM

you should always wear a condom.

SmokeyTheBear · 02-03-2007, 09:22 PM

www.antivirus.com use the free online tool . throw away nortons and chargeback the fee you already paid..

DateDoc · 02-03-2007, 10:17 PM

Quote:

Originally Posted by DamageX

Get Nod32, Norton is pure shit. And charge back what you paid for it.

agreed nod32 rocks

KrisKross · 02-03-2007, 10:24 PM

Sounds like spyware, not a virus.

aico · 02-03-2007, 10:28 PM

If they didn't solve your problem, get a refund for the support or charge it back, you shouldn't pay for nothing.

J. Falcon · 02-03-2007, 10:34 PM

oh man thats fucked.

woj · 02-03-2007, 10:49 PM

Quote:

Originally Posted by KrisKross

Sounds like spyware, not a virus.

ayne468 · 02-03-2007, 10:59 PM

I have always hated Norton...now I know why! good luck though...

Fap · 02-03-2007, 11:20 PM

yeah antispyware

martinsc · 02-03-2007, 11:27 PM

install spybot and let it fix your host file (or change it manually)

Scroto · 02-03-2007, 11:30 PM

dont forget to update spy bot before you use it, if you go that route

jakethedog · 02-03-2007, 11:30 PM

http://housecall.trendmicro.com/ use it all the time when ever i don't trust my own virus protection ...

jakethedog · 02-03-2007, 11:31 PM

http://housecall.trendmicro.com/ use it all the time when ever i don't trust my own virus protection ...

martinsc · 02-03-2007, 11:32 PM

Quote:

Originally Posted by Scroto

dont forget to update spy bot before you use it, if you go that route

sorry, i forgot to mention that....

ridikuloz · 02-03-2007, 11:34 PM

Fuck Norton, I never trust nerds.

Anyways, google IM viruses, they usually have a removal tool.

abshard · 02-03-2007, 11:42 PM

goto the directory

C:\WINDOWS\system32\drivers\etc\

open the file "hosts" in notepad

There should be some stuff commented out..lines that start with a #

The only line below those should be

127.0.0.1 localhost

If there is extra stuff besides that line above remove it.

That is what is most likely blocking you from visiting certian sites

Scroto · 02-03-2007, 11:43 PM

Quote:

Originally Posted by martinsc

sorry, i forgot to mention that....

Never hurts to mention it lol

As some others have said, fuck norton and their over-bloated resource hogging shit

MaxDiz · 02-04-2007, 05:16 AM

Try to use Kaspersky Internet Security, great tool for protecting from your PC from viruses, hacker attacks, adware, spam and spyware.
http://www.kaspersky.com/kis6?chapter=185166750

JFK · 02-04-2007, 06:50 AM

so what's better Avast or karpesky?

MaDalton · 02-04-2007, 07:15 AM

Quote:

Originally Posted by JFK

so what's better Avast or karpesky?

my partner had kaspersky on his pc until some trojan slowed down our whole network. i installed http://www.free-av.com/ and it found 9 viruses - on a kaspersky protected pc - go figure...

there's a full version of AntiVir that also protects email etc for like $50 a year, i'd recommend that. but even the free version works great, just without outlook plugin

MaxDiz · 02-04-2007, 08:25 AM

Quote:

Originally Posted by MaDalton

my partner had kaspersky on his pc until some trojan slowed down our whole network. i installed http://www.free-av.com/ and it found 9 viruses - on a kaspersky protected pc - go figure...

there's a full version of AntiVir that also protects email etc for like $50 a year, i'd recommend that. but even the free version works great, just without outlook plugin

Agreed, Kaspersky sometimes cant find spyware or viruses installed on your PC but others can, for example Avast, but sometimes Avast cant find, but Kaspersky can...So i think it depends of database of each product.

2Topic starter, just try any of recommended products and choose which one is the best for you.

Drake · 02-04-2007, 08:38 AM

Never had any problems with Norton. Their 2007 version also protects against spyware etc, not just viruses any more. Not only do I run updates and scans using Norton but I regularily use spybot and lavasoft to get rid of spyware. I can never tell what is causing the problem (virus versus spyware) so I use all tools to tackle it.

Babaganoosh · 02-04-2007, 09:25 AM

People really still use Norton??? That's hysterical.

DamageX · 02-04-2007, 09:34 AM

Quote:

Originally Posted by Babaganoosh

People really still use Norton??? That's hysterical.

Not really, it's called smart marketing and maybe we should learn a thing or two from Symantec.

quibble.cute · 02-04-2007, 09:58 AM

Quote:

Originally Posted by aico

If they didn't solve your problem, get a refund for the support or charge it back, you shouldn't pay for nothing.

I agree completely, and as for Kaspersky - you should as often as you can get the newest versions of it.

4Man · 02-04-2007, 10:07 AM

Fuck that........just buy new computer

RawAlex · 02-04-2007, 10:10 AM

Okay, here is part of your problem: You didn't get a virus in the normal sense, you got social engineered. Nothing was automatically installed on your computer, you clicked a link and ran an .exe or installer yourself manually. Many anti-virus programs are not good at dealing with that circumstance.

I don't even think Norton scans IMs.

Did you have windows defender installed? That might have caught at least some of it. Norton will likely get rid of the damage, but you are going to have to run something like spybot S&D or similar to get rid of the annoying hosts issue.

You can also try doing as much as possible offline. DISCONNECT the network from the computer, so that it cannot communicate with the scumware homebase to get stuff while you are trying to remove it.

Daymare · 02-04-2007, 10:16 AM

Format C and sell your computers on ebay, then get a mac

Sosa · 02-04-2007, 11:05 AM

Norton sucks, McAfee Sucks, go with AVG Free Edition

northboy · 02-04-2007, 11:07 AM

yep, nod32, norton is horrible

Galina Los · 02-04-2007, 12:01 PM

Quote:

Originally Posted by budsbabes

you should always wear a condom.

lol... nut less pleasere with this thing....

NaughtyRob · 02-04-2007, 12:22 PM

Get a Mac.

Oracle Porn · 02-04-2007, 12:26 PM

I have bitdefender...it's the best imho...along with spybot s&e & Ad-aware SE

SmokeyTheBear · 02-04-2007, 12:27 PM

Quote:

Originally Posted by Daymare

Format C and sell your computers on ebay, then get a mac

then donate the mac to some nerd club and buy a real pc

02-03-2007, 07:36 PM	#1
Flow Confirmed User Join Date: Aug 2002 Posts: 518	Got a Virus - Fuck Norton So my wife gets a IM on MS Messenger yesterday from one of her "buddies" that says "LMAO - check out this site - too funny (with link)." Being as it was one of her buddies, she clicks the link - whalla - instant virus. We have Norton Internet Security installed and updated so it should have caught it, but of course it did not. So my wife calls up Norton Tech support for help. Level 1 support wa $29.95 - whatever, we paid it. They can't do shit for us, so they have to send us to level 2 support. We get to them and they say to help us, it is going to be another $40. What kind of fucked up scam is that. First we pay through the nose for a anti-virus software program for 3 computers that is suppose to prevent viruses from infecting our computer, then we get one and they charge us again to help us clean our computers. Best part is, they still have no clue how to get rid of it. The virus won't my wife access the symantec.com to get a live update (she can't type their address into her address bar and get to the site). Plus it constantly changes her home page. So two things: (1) Norton Sucks and (2) Any help fixing the problem would be great!

02-03-2007, 07:47 PM	#2
nosey Talk Hard Join Date: Feb 2003 Posts: 14,413	that sucks __________________ \| Domain whois privacy Free \|\| GFY favored Hosting \| $Chaturbate \|\| FpcTraffic FPCPlugs \|\| PlugRush Traffic

02-03-2007, 07:49 PM	#3
Spunky I need a beer Industry Role: Join Date: Jun 2002 Location: ♠ Toiletville ♠ Posts: 133,928	Damn..I guess an expensive lesson..never open any link in any instant messenger __________________ CONTACT FOR YOUR INFORMATION HERE

02-03-2007, 07:50 PM	#4
DamageX Marketing & Strategy Industry Role: Join Date: Jun 2001 Location: Former nomad Posts: 14,293	Get Nod32, Norton is pure shit. And charge back what you paid for it. __________________ Whitehat is for chumps If you don't do it, somebody else will - true story!

02-03-2007, 09:13 PM	#5
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 93,043	Try Kaspersky... __________________ FLASH SALE INSANITY! deal with a 100% Trusted Seller Buy Traffic Spots on a High-Quality Network 1 Year or Lifetime — That’s Right, Until the Internet Explodes!

02-03-2007, 09:14 PM	#6
Natural Cause Confirmed User Join Date: Oct 2006 Location: AIM: NaturalCause911 Posts: 222	Kaspersky or Nod32 are the best antivirus. Why you would even install bloatware Norton is beyound me. Might want to tell her friend she has a virus too btw. __________________ www.xovod.com Digital Playgrounds - Pirates - Trailer, streamed in 720p. Check it out! NEW* Pierre Woodman - Xcalibur - The Lords Of Sex - Trailer. Check it out!

02-03-2007, 09:16 PM	#7
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	you should always wear a condom.

02-03-2007, 09:22 PM	#8
SmokeyTheBear ►SouthOfHeaven Join Date: Jun 2004 Location: PlanetEarth MyBoardRank: GerbilMaster My-Penis-Size: extralarge MyWeapon: Computer Posts: 28,609	www.antivirus.com use the free online tool . throw away nortons and chargeback the fee you already paid.. __________________ hatisblack at yahoo.com

02-03-2007, 10:24 PM	#10
KrisKross Confirmed User Join Date: Jan 2006 Location: Canada Posts: 5,018	Sounds like spyware, not a virus. __________________

02-03-2007, 10:28 PM	#11
aico Moo Moo Cow Join Date: Mar 2004 Location: Washington State Posts: 14,748	If they didn't solve your problem, get a refund for the support or charge it back, you shouldn't pay for nothing.

02-03-2007, 10:34 PM	#12
J. Falcon www.AdultCopywriters.com Industry Role: Join Date: May 2006 Posts: 31,566	oh man thats fucked. __________________ Adult Copywriters SEO Content for Porn Sites sales at adultcopywriters dot com

02-03-2007, 10:59 PM	#14
ayne468 Confirmed User Join Date: Jan 2007 Posts: 1,738	I have always hated Norton...now I know why! good luck though... __________________

02-03-2007, 11:20 PM	#15
Fap Just Du It Industry Role: Join Date: Feb 2004 Posts: 12,094	yeah antispyware

02-03-2007, 11:27 PM	#16
martinsc Too lazy to set a custom title Industry Role: Join Date: Jun 2005 Location: 127.0.0.1 Posts: 27,047	install spybot and let it fix your host file (or change it manually) __________________ Make Money

02-03-2007, 11:30 PM	#17
Scroto Confirmed User Join Date: Nov 2005 Posts: 2,804	dont forget to update spy bot before you use it, if you go that route

02-03-2007, 11:30 PM	#18
jakethedog Confirmed User Join Date: Jun 2004 Location: Vancouver B.C. Posts: 2,497	http://housecall.trendmicro.com/ use it all the time when ever i don't trust my own virus protection ... __________________ No sig .. just me

02-03-2007, 11:31 PM	#19
jakethedog Confirmed User Join Date: Jun 2004 Location: Vancouver B.C. Posts: 2,497	http://housecall.trendmicro.com/ use it all the time when ever i don't trust my own virus protection ... __________________ No sig .. just me

02-03-2007, 11:34 PM	#21
ridikuloz Confirmed User Join Date: Jun 2005 Location: ▓NY▓ Posts: 2,080	Fuck Norton, I never trust nerds. Anyways, google IM viruses, they usually have a removal tool. __________________ Each persons' level of stupidity makes us different.

02-03-2007, 11:42 PM	#22
abshard Confirmed User Industry Role: Join Date: Jan 2002 Location: AZ Posts: 6,261	goto the directory C:\WINDOWS\system32\drivers\etc\ open the file "hosts" in notepad There should be some stuff commented out..lines that start with a # The only line below those should be 127.0.0.1 localhost If there is extra stuff besides that line above remove it. That is what is most likely blocking you from visiting certian sites

02-04-2007, 05:16 AM	#24
MaxDiz Confirmed User Industry Role: Join Date: Apr 2005 Posts: 298	Try to use Kaspersky Internet Security, great tool for protecting from your PC from viruses, hacker attacks, adware, spam and spyware. http://www.kaspersky.com/kis6?chapter=185166750 Last edited by MaxDiz; 02-04-2007 at 05:17 AM..

02-04-2007, 06:50 AM	#25
JFK FUBAR the ORIGINATOR Industry Role: Join Date: Jan 2002 Location: FUBARLAND Posts: 67,382	so what's better Avast or karpesky? __________________ FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX For promo opps contact jfk at fubarwebmasters dot com

02-04-2007, 08:38 AM	#28
Drake Hello world! Industry Role: Join Date: Mar 2003 Posts: 12,508	Never had any problems with Norton. Their 2007 version also protects against spyware etc, not just viruses any more. Not only do I run updates and scans using Norton but I regularily use spybot and lavasoft to get rid of spyware. I can never tell what is causing the problem (virus versus spyware) so I use all tools to tackle it.

02-04-2007, 09:25 AM	#29
Babaganoosh ♥♥♥ Likes Hugs ♥♥♥ Industry Role: Join Date: Nov 2001 Location: /home Posts: 15,841	People really still use Norton??? That's hysterical. __________________ I like pie.

02-04-2007, 10:07 AM	#32
4Man Confirmed User Join Date: Nov 2006 Posts: 3,830	Fuck that........just buy new computer

02-04-2007, 10:10 AM	#33
RawAlex So Fucking Banned Join Date: Oct 2003 Location: In a house. Posts: 9,465	Okay, here is part of your problem: You didn't get a virus in the normal sense, you got social engineered. Nothing was automatically installed on your computer, you clicked a link and ran an .exe or installer yourself manually. Many anti-virus programs are not good at dealing with that circumstance. I don't even think Norton scans IMs. Did you have windows defender installed? That might have caught at least some of it. Norton will likely get rid of the damage, but you are going to have to run something like spybot S&D or similar to get rid of the annoying hosts issue. You can also try doing as much as possible offline. DISCONNECT the network from the computer, so that it cannot communicate with the scumware homebase to get stuff while you are trying to remove it.

02-04-2007, 10:16 AM	#34
Daymare Confirmed User Industry Role: Join Date: Feb 2002 Posts: 2,674	Format C and sell your computers on ebay, then get a mac

02-04-2007, 11:05 AM	#35
Sosa In Tushy Land Join Date: Oct 2002 Location: Nebraska Posts: 40,149	Norton sucks, McAfee Sucks, go with AVG Free Edition

02-04-2007, 11:07 AM	#36
northboy Confirmed User Join Date: Oct 2005 Location: Frost Posts: 807	yep, nod32, norton is horrible

02-04-2007, 12:22 PM	#38
NaughtyRob Two fresh affiliate progs Industry Role: Join Date: Nov 2004 Location: Inside teen pussy Posts: 29,602	Get a Mac. __________________ [email protected] Skype: 17026955414 Vacares Web Hosting - Protect Your Ass with Included Daily Backups

02-04-2007, 12:26 PM	#39
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,432	I have bitdefender...it's the best imho...along with spybot s&e & Ad-aware SE __________________