Webair.com - im not paying for stats traffic - Page 2 - GoFuckYourself.com

baddog · 03-24-2007, 08:04 PM

Quote:

Originally Posted by Zorgman

Sorry, didnt mean to write bandwidth. Storage space. im just really pissed off!

never mind

webair · 03-24-2007, 08:06 PM

I love GFY

baddog · 03-24-2007, 08:07 PM

Quote:

Originally Posted by DamageX

http://www.webairsucks.com

done by lots of companies

darnit · 03-24-2007, 08:13 PM

Quote:

Originally Posted by King Adam

Its a shame that you have to be a dedicated customer to get the customer service that eveyone deserves.

Its not much better with dedicated boxes. I used to LOVE their tech support but its gone so downhill over the last year. There are a couple decent techs but the front line guys are just a waste of time and really push back when you try to escalate to the senior guys who can actually fix things.

AliGbone · 03-24-2007, 08:17 PM

Quote:

Originally Posted by baddog

done by lots of companies

only hosties wit ova 100K clients can own da "sucks" extensions

alls i know is when i move mah servers to webair my bank went up up up mackers, and it's still jumpin. Been there for 2 years now not so much as a hickup

Peace

fris · 03-24-2007, 08:20 PM

i still say move your shit, the people i know that moved have been much happier since they did. and they arent virtuals either, these are people with 3+ servers

dynastoned · 03-24-2007, 08:29 PM

Quote:

Originally Posted by Zorgman

UPDATE

Just had a chat to Mike, the owner.

Everything has been cleared up.

Thanks Mike.

Good stuff.

swampthing · 03-24-2007, 11:49 PM

Quote:

Originally Posted by King Adam

Its a shame that you have to be a dedicated customer to get the customer service that eveyone deserves.

Make the slogan "Don't forget about the little people" bring on new meaning.

Sorry to hear about your problems. Move over to Phat Servers and you won't have problems anymore. I have a couple boxes with WebAir and with Phat and Phat Servers has without a doubt the best service out of any host I've worked with.

hahah. please.... and even then, that may not be enough to help ya get the service you pay for.

Verbal · 03-25-2007, 12:01 AM

Quote:

Originally Posted by webair

Zorgman...you can disable log files via your control panel...hit me up ill walk you through it =))

I'd be interested in this as well. Would you mind posting it here. BTW for what it's worth, I had a similar issue with Webair and one simple phone call took care of it. Why do people always run to the boards?

Zorgman · 03-25-2007, 01:00 AM

Verbal, when I called they wouldn't answer me. $9.95 a month doesn't pay for that phone service. Also, not everyone knows the owner of the company and even then it's out of his hands.

Turboface · 03-25-2007, 01:03 AM

WebAir rocks.

Klen · 03-25-2007, 02:34 AM

Well webair have toomuch customers so it wont hurt them if they lose you hehe

V_RocKs · 03-25-2007, 02:57 AM

Wow... I love circular self sucking...

cykoe6 · 03-25-2007, 03:23 AM

I dont understand why so many people get a kick out of slamming Webair. In the 5 years I have been with them I have had the occasional issue or dispute but they are the only host I have stuck with for that long because overall they have the best level of service and suppoprt of anyone I have ever been with.

Waveu6410 · 03-25-2007, 06:33 AM

I've been with them for 2 years and this week I had a problem that could have been fixed in minutes, but the tech told me I could noo longer get phone help without upgrading!!! Not to mention the extra bandwith I've been paying for months now over my 9.95 plan. They really should work with you before they start adding charges and suprising you with a big bandwith bills!

Jon Clark - BANNED FOR LIFE · 03-25-2007, 08:21 AM

Quote:

Originally Posted by webair

fris a BIG

you bottom feeding hacker =)

Great public relations policy you have there

Quote:

Originally Posted by Bake

Its still shity that the only way you can clear up problems with some companies is thou GFY tech support

Tel me about it... I have seen several threads like this in the last week...

JMM · 03-25-2007, 08:43 AM

I have had 7 dedicated boxes with Reflected Networks for a little over 2 years and in my opinion, they are one of the very best.

Top notch service and support.

I can remember one item in particular. 3 hours after a major php security hole was announced, I emailed support and asked them to upgrade php on all my boxes with the fix.

Got a response back two minutes later "We already did that 2 1/2 hours ago"

I couldn't be happier.

http://www.reflected.net

spacedog · 03-25-2007, 09:01 AM

Well. After reading this thread, I went to my account to check out my logs & there's a shitload of files in there. 3 files per day for every single day going back to the day I openened my account, & the log directory is somewhere around 2 million kb.

I tried deleting it, but that don't work, lol..

I am curious now.. do all hosts charge their customers overages for these logs, or is that just a webair special service?

I'm not on webair thank christ I moved away when I did because of so much downtime, but am curious about these logs as I notice they take up a shitload of space

WebairGerard · 03-25-2007, 11:31 AM

Quote:

Originally Posted by Zorgman

Verbal, when I called they wouldn't answer me. $9.95 a month doesn't pay for that phone service. Also, not everyone knows the owner of the company and even then it's out of his hands.

Hi Zorgman. I am glad you were able to work this out with Mike.

I just want to point out that Webair Starter plans do not have phone or live chat support that is true, it's ticketed support only. However this was really a billing issue, and all clients can call our billing department and/or get in touch with their respective account reps regardless of plan they are on. If you have any continuing questions feel free to contact me. Thank you.

03-24-2007, 08:06 PM	#52
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	I love GFY __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

03-24-2007, 08:20 PM	#56
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,363	i still say move your shit, the people i know that moved have been much happier since they did. and they arent virtuals either, these are people with 3+ servers __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

03-25-2007, 01:00 AM	#60
Zorgman Confirmed User Join Date: Aug 2002 Location: Sydney, Australia Posts: 6,103	Verbal, when I called they wouldn't answer me. $9.95 a month doesn't pay for that phone service. Also, not everyone knows the owner of the company and even then it's out of his hands. __________________ ---

03-25-2007, 01:03 AM	#61
Turboface Back in Black Industry Role: Join Date: Mar 2002 Posts: 9,976	WebAir rocks. __________________ Search Engine Optimization Services for Adult Sites

03-25-2007, 03:23 AM	#64
cykoe6 Confirmed User Industry Role: Join Date: Apr 2005 Location: Vegas Posts: 4,499	I dont understand why so many people get a kick out of slamming Webair. In the 5 years I have been with them I have had the occasional issue or dispute but they are the only host I have stuck with for that long because overall they have the best level of service and suppoprt of anyone I have ever been with. __________________ бабки, шлюхи, сила

03-25-2007, 02:34 AM	#62
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Well webair have toomuch customers so it wont hurt them if they lose you hehe

03-25-2007, 02:57 AM	#63
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,409	Wow... I love circular self sucking...

03-25-2007, 06:33 AM	#65
Waveu6410 Confirmed User Join Date: Jan 2005 Location: Clearwater, FL Posts: 4,038	I've been with them for 2 years and this week I had a problem that could have been fixed in minutes, but the tech told me I could noo longer get phone help without upgrading!!! Not to mention the extra bandwith I've been paying for months now over my 9.95 plan. They really should work with you before they start adding charges and suprising you with a big bandwith bills!

03-25-2007, 08:43 AM	#67
JMM Confirmed User Join Date: Apr 2001 Posts: 1,755	I have had 7 dedicated boxes with Reflected Networks for a little over 2 years and in my opinion, they are one of the very best. Top notch service and support. I can remember one item in particular. 3 hours after a major php security hole was announced, I emailed support and asked them to upgrade php on all my boxes with the fix. Got a response back two minutes later "We already did that 2 1/2 hours ago" I couldn't be happier. http://www.reflected.net

03-25-2007, 09:01 AM	#68
spacedog Yes that IS me. Bitch. Industry Role: Join Date: Nov 2001 Posts: 14,149	Well. After reading this thread, I went to my account to check out my logs & there's a shitload of files in there. 3 files per day for every single day going back to the day I openened my account, & the log directory is somewhere around 2 million kb. I tried deleting it, but that don't work, lol.. I am curious now.. do all hosts charge their customers overages for these logs, or is that just a webair special service? I'm not on webair thank christ I moved away when I did because of so much downtime, but am curious about these logs as I notice they take up a shitload of space