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Old 06-21-2007, 07:43 PM   #1
NickPapageorgio
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Server question (I think)

I have a friend who asked me about this problem he's having and I don't really know about servers or any backend stuff, so here goes. His site comes up if you type http://www.sitenamehere.com but not if you just type in http://sitenamehere.com

What gives? Anything he can fix easily?
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Old 06-21-2007, 07:44 PM   #2
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Yup his host (or him if he has access) has to make changes his webserver, be it apache or iis. or whatever.
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Old 06-21-2007, 07:45 PM   #3
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Easy. Email the host. Problem solved.
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Old 06-21-2007, 07:48 PM   #4
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if its apache, in his httpd.conf it should be
servername mysitehere.com
serveralias www.mysitehere.com

under that virtual host.
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Old 06-21-2007, 07:49 PM   #5
NickPapageorgio
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Thanks a bunch
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Old 06-21-2007, 07:51 PM   #6
NickPapageorgio
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I'm not sure what type of servers they have. They have them inhouse and apparently have some nitwit IT guy. I'll pass on the info though.
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Old 06-21-2007, 08:47 PM   #7
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dns may also be the problem, he might have an A record for www.domain.com but no A record for domain.com, the other possibility is whether or not its in the httpd.conf file both names need to named there
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