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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 07-23-2007, 03:17 AM   #1
Hoobie
Registered User
 
Join Date: Jan 2007
Posts: 27
Epassporte froze my account with their Fund Protection Mode, WTF??!?!

Epassporte have frozen up my account with their "Temporary Fund Protection Mode" for having more than $5000 in the account.

I've sent in a scan of my passport, drivers license, two credit cards and bank statements from two separate but I keep getting emails back asking for the "proof of address and front and back of credit card" -- WHICH I HAVE SENT IN -- SEVERAL FUCKING TIMES!!!

It's been nearly a month, and I'm getting really fucking angry that these guys are holding a fair chunk of my money hostage like this. It's approaching the end of the month and I need the money to pay bills, but it seems like I'm not getting any closer to getting access to my cash. Every time I ring their customer service line , they keep me on hold for 10 minutes before saying that they can't sort this out, and that I have to email the account verification department.

Does anyone know who I can call directly about get this sorted out?!?!

Help!!!!
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Old 07-23-2007, 03:18 AM   #2
Secksy
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Join Date: Jul 2007
Location: Brentwood, CA
Posts: 244
Do a search here for Epassporte. If I were you I would suck every dime out of there as soon as you get the chance and exercise alternative options.
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Old 07-23-2007, 03:20 AM   #3
NTM
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Join Date: Jul 2006
Posts: 1,087
call the number on your card
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Old 07-23-2007, 03:21 AM   #4
who
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Pretty soon whats-his-face will come in and ask you to email him the details. Tell him to go fuck himself.
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Old 07-23-2007, 03:21 AM   #5
KimJI
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Join Date: May 2007
Location: So fucking gone
Posts: 1,839
Fake drama. Go to hell moron
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Old 07-23-2007, 03:24 AM   #6
GreyWolf
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Join Date: Jun 2007
Posts: 2,036
Quote:
Originally Posted by Hoobie View Post
I've sent in a scan of my passport, drivers license, two credit cards and bank statements from two separate but I keep getting emails back asking for the "proof of address and front and back of credit card"
They seriously got to be joking!

NO way would a crappy net whatever-they-want-to-call-themselves get that level of information - and far less chance of ever having a $5K balance hanging in their hands

Sorry to hear about your problem - ever thought of closing your account for security reasons and using a bank??

Ah.. another fake nick - forget it..

Last edited by GreyWolf; 07-23-2007 at 03:25 AM..
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Old 07-23-2007, 03:34 AM   #7
Hoobie
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Join Date: Jan 2007
Posts: 27
Just got an email from Michael, so hopefully it'll get sorted out within the next 24 hours.

... Dude, I WISH this was a fake problem.
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Old 07-23-2007, 10:05 AM   #8
Subtle
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Join Date: Jun 2007
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Am glad to hear that!
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