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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 10-11-2007, 07:50 AM   #1
HunkyLuke
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epoch down???????

is epoch down? I tried to login to their systems and am getting timouts, their live chats are going to "no one is here email us" screens and their billing pages on wnu.com are not coming up.

Last edited by HunkyLuke; 10-11-2007 at 07:51 AM..
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Old 10-11-2007, 08:02 AM   #2
HunkyLuke
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epoch IS down, I finally got thru on billingsupport's live chat:

You are now speaking with Marquez S. (billing2617) of Customer Service.
Me: is epoch processing down?
Marquez S. (billing2617): yes we are upgrading our system... try again in about 10 minutes

I asked how long they were down for, but the rep did not know.
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Old 10-11-2007, 08:12 AM   #3
draude
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yup its down to me too
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Old 10-11-2007, 08:44 AM   #4
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epoch is back online, but I am still a bit miffed that they would take processing offline without any email warnings to their clients and without any backup systems online to handle processing while they upgraded.
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Old 10-11-2007, 09:43 AM   #5
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Quote:
Originally Posted by chilihost View Post
epoch is back online, but I am still a bit miffed that they would take processing offline without any email warnings to their clients and without any backup systems online to handle processing while they upgraded.

yeah your right. they should have given a warnings
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