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Old 11-06-2007, 09:59 PM   #1
TTiger
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HELP! firefox dont want to open anymore:(

all mys stuff are on firefox and im a IE hater
now when i click the firefox icon nothing happen, ive reobbot and reinstall
and still no firefox
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Old 11-06-2007, 10:02 PM   #2
Ice
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I just did a google search using "firefox won't open" and got a bunch of results.

Hope something there will help
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Old 11-06-2007, 10:06 PM   #3
TTiger
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Logfile of HijackThis v1.98.2
Scan saved at 00:06:39, on 2007-11-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedul2.exe
C:\xampp\apache\bin\apache.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\xampp\mysql\bin\mysqld-nt.exe
C:\xampp\apache\bin\apache.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\net\DU Meter\DUMeter.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
D:\utility\SHiFTER\SHiFTER.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
E:\38\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.com/news?ned=fr_ca
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - D:\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - D:\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Fichiers communs\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [DU Meter] D:\net\DU Meter\DUMeter.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Fichiers communs\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: TeaTimer.lnk = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: desktop.ini~9TH295IE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - D:\net\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - D:\net\ICQ\ICQ.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
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Old 11-06-2007, 10:12 PM   #4
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Have you tried opening it in Firefox's Safemode? Did you recently install an update / plugin / addon?

If so, you might try going in through it's safemode and uninstalling said item.
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Old 11-06-2007, 10:13 PM   #5
GrouchyAdmin
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Try running 'firefox -ProfileManager' and create a new profile.
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Old 11-06-2007, 10:16 PM   #6
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Quote:
Originally Posted by TTiger View Post
Logfile of HijackThis v1.98.2
Scan saved at 00:06:39, on 2007-11-07
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
post your output file from hijack this here, see if they can find it

http://www.techsupportforum.com/secu...this-log-help/
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Old 11-06-2007, 10:24 PM   #7
TTiger
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ive just reinstall fireox now its working but my nookmark have been delete
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Old 11-06-2007, 10:25 PM   #8
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It also seems to have left you with a cleft palate
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Old 11-06-2007, 10:25 PM   #9
TTiger
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ive done run - firefox.exe -ProfileManager and create a new profile
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Old 11-06-2007, 11:58 PM   #10
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Quote:
Originally Posted by TTiger View Post
ive just reinstall fireox now its working but my nookmark have been delete
let me guess you CTRL+ALT+DEL right. it's happen to me twice with this 2.0 version, i just use both opera and ff all has been fine for the past few days knock on wood.
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Old 11-07-2007, 03:46 AM   #11
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FF2.0 has been good to me so far (except my tab mix plus doesn't work, but oh well it was just a fancy luxury)

But the older version would not work from time to time and all I had to do was CTRL+ALT+DEL then kill the FF process. Then I could open FF with no problem. It seemed to lock up on mpg playback but only every once in a while.
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Old 07-06-2008, 02:25 PM   #12
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Mine isn't working either.....I thought that my internet connection was fucked for three days!!
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Old 07-06-2008, 02:32 PM   #13
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Its probably an old session which is still open. Go to your taskmanager and delete any old sessions and it will start up again.
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Old 07-06-2008, 05:43 PM   #14
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I had that happen before. There is some file you have to delete to clear it out then it starts up fine again. I found the solution via google was pretty easy. Typed fire fox won't start or something like that.
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Old 07-06-2008, 05:46 PM   #15
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When Firefox won't load, 99% of the time it's due to a corrupt profile.
You can save some of the key files, such as your bookmarks.html and start a new profile... load up the old files into the new profile and you'll be good to go.
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Old 07-06-2008, 09:04 PM   #16
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Can't I just delete it and re-install it again?
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Old 07-06-2008, 09:18 PM   #17
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I've found it to be a bit tricky to do a clean install of FF. There are files and profiles in LOTS of places on the computer, and the typical add/remove programs won't do it.
Check out this link, it's what Ive used on a couple different computers now to completely, cleanly, uninstall/install.
Export your bookmarks so you can save those, and if you need your saved passwords-export or take screenshots.

http://kb.mozillazine.org/Uninstalling_Firefox
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