Best Support from a Hosting Company? - GoFuckYourself.com

JoeS · 12-14-2007, 06:19 PM

What hosting company have you experienced the best support services from?
More ways to reach support?
Promptly reply to your support tickets?
More than just one person working to hand all support issues?

And besides that the company maintains a good record of keeping your box up and running.

Thanks for any suggestions.

Cyber Fucker · 12-14-2007, 06:21 PM

webair

WarChild · 12-14-2007, 06:22 PM

Hands down Swiftwill Communications. Dweeks has been keeping my shit up and running for 5+ years.

JamesK · 12-14-2007, 06:23 PM

That'd be ReliableHosting for me

sandman! · 12-14-2007, 06:25 PM

if price is no concern to you i would say nat net.

zagi · 12-14-2007, 06:47 PM

Definitely check out www.RealityCheckNetwork.com this is exactly what we specialize in - we're hosting a ton of large customers with Alexa ratings of less than 1000 and achieving great uptime / and reliable quick support.

Hit me up on ICQ when you get a chance : 4930562

over38 · 12-14-2007, 06:50 PM

Hosthead

And

Phatservers

TidalWave · 12-14-2007, 06:53 PM

OK, watch this, and tell me what more you can ask for:

1. 24x7x365 ON-SITE in the datacenter support

2. Available by:
- Live chat
- Telephone
- Ticket system

3. Experienced and knowledgeable linux techs

4. UPS and Generator Backup power on all servers

5. Cold ass datacenter for maximum server stability

6. Knowing that if your clients cancel, you lose money, so you do whatever you can to make sure they stay happy.

7. huge variety of server specs, all enterprise quality (Dell, HP, IBM, Supermicro) for best reliability

8. Huge BGP4 multi-homed network to make sure that there are tons of available routes in case theres a problem some where "out there"

PACIFICRACK.COM

Network Info: www.pacificrack.com/network.html

Sprint (one of the first and biggest backbones) is being upgraded to 2 x 10Gigabit connectivity! So thats:

20Gbps of Level(3)
20Gbps of Sprint
Tons of other Tier-1/Premium providers

LeRoy · 12-14-2007, 06:55 PM

I have no problems with http://colo-cation.com/

trix · 12-14-2007, 06:55 PM

Swiftwill answers my phone calls for 5 years.

deniska · 12-14-2007, 06:56 PM

do a whois and see where the bigger guys are hosted.. Anyone with a serious business is not hosting with amateurs..

TidalWave · 12-14-2007, 06:57 PM

You'll see that our backbone mix targets both the USA, but also effectively targets Asia and Europe from our high quality varied backbone mix.

We didn't just get the best providers for the USA, we also got the best providers for Europe and Asia to do the best we can from here in Los Angeles to every where!

PACIFICRACK.COM

Why is one FOX Broadcasting's head sysadmin's talking to me about moving their 20 cabinets from Los Angeles Equinix into our datacenter across the street? There's a reason!

Email me to find out!

alex [removeme@] pacificrack.com

rayadp05 · 12-14-2007, 07:01 PM

For me it would definately be http://www.adultfriendlyhosting.com.....hands down.

EXCELLENT hosting company.

Buddah00 · 12-14-2007, 07:06 PM

TechieMedia, been with them over 3 years no problems and support is great

TidalWave · 12-14-2007, 07:48 PM

Quote:

Originally Posted by TidalWave

OK, watch this, and tell me what more you can ask for:

1. 24x7x365 ON-SITE in the datacenter support

2. Available by:
- Live chat
- Telephone
- Ticket system

3. Experienced and knowledgeable linux techs

4. UPS and Generator Backup power on all servers

5. Cold ass datacenter for maximum server stability

6. Knowing that if your clients cancel, you lose money, so you do whatever you can to make sure they stay happy.

7. huge variety of server specs, all enterprise quality (Dell, HP, IBM, Supermicro) for best reliability

8. Huge BGP4 multi-homed network to make sure that there are tons of available routes in case theres a problem some where "out there"

PACIFICRACK.COM

Network Info: www.pacificrack.com/network.html

Sprint (one of the first and biggest backbones) is being upgraded to 2 x 10Gigabit connectivity! So thats:

20Gbps of Level(3)
20Gbps of Sprint
Tons of other Tier-1/Premium providers

BTW, i wrote this out solely for this thread. Thats how dedicated we are.

GrouchyAdmin · 12-14-2007, 07:51 PM

Great, now stop shitting up the thread, TeeDub.

Price: WebAir. Support? Varies by needs, but Reflected and Techie are good for those who don't manage their own shit.

Intruder · 12-14-2007, 08:02 PM

I've always been very happy with Mojo. Not going to say that others are no good, I'll just say that Mojohost is great, very nice guys, always available.

J B · 12-14-2007, 08:09 PM

NationalNet

NTSS · 12-14-2007, 08:16 PM

Naked Hosting -

As a matter of fact I called their 24/7 tech support about an hour ago. Had all my questions answered on the spot! Beats the hell out of tickets and email support. Top notch company

Oh...did i mention it was a toll-free call?

he-fox · 12-14-2007, 08:19 PM

SplitInfinity

HS-Trixxxia · 12-14-2007, 08:22 PM

Swiftwill hands down.

jakethedog · 12-14-2007, 08:27 PM

the dudes over at Server Provider www.serverprovider.com are awesome .. i put them through the ringer all the time .. and they keep me running smooth as silk...

Wiredoctor · 12-14-2007, 08:59 PM

Quote:

Originally Posted by GrouchyAdmin

Great, now stop shitting up the thread, TeeDub.

Price: WebAir. Support? Varies by needs, but Reflected and Techie are good for those who don't manage their own shit.

I will have to 100% agree with you about TechieMedia. Those guys are fucken awesome, with som e of the best techs I have ever worked with, and their pricing is Very competive, but the support is 2nd to none...

spooky181 · 12-14-2007, 10:50 PM

www.splitinfinity.com has been by far the best in our experiences...

hypedough · 12-14-2007, 10:52 PM

Hands down Phatservers!

the Shemp · 12-14-2007, 11:01 PM

Quote:

Originally Posted by J B

NationalNet

right on

seeric · 12-14-2007, 11:06 PM

mojo has never let me down. brad, greg, and corey are a cell away. they pretty much rock. its even ok that brad swings both ways and wears funny shirts.

www.mojohost.com

always there for me. always.

Andy Servers4Less · 12-14-2007, 11:17 PM

ServersForLess.com we host several of the top adult networks. Additionally we offer:

True 24x7 support
All Tier 1 BW
Multiple Tier 1 Providers
Over 40000 Mbps Transit Cpacity
Level 3 Datacenter

We wuld love to talk more about what you need. Please contact me at: [email protected] or ICQ: 412-203-056

Thank you,

Cash · 12-14-2007, 11:21 PM

Exmasters has a very good support.

WiredGuy · 12-14-2007, 11:29 PM

NationalNet. They have never taken more than 2 minutes to respond to a ticket.
WG

munki · 12-14-2007, 11:34 PM

Quote:

Originally Posted by jakethedog

the dudes over at Server Provider www.serverprovider.com are awesome .. i put them through the ringer all the time .. and they keep me running smooth as silk...

w3rd...

love sami and david at sp... awesome crew.

Snake Doctor · 12-15-2007, 12:19 AM

When I first got into this business I switched hosts literally every few months for the first two years or so. Then someone recommended Techie Media.

I've been with Techie Media for 5 years or so now.

I left them once, (last year actually) because I got offered a ridiculously low price by another "name" hosting company.
The support was horrendous and I left for another "name" company
(By "name" I mean people who aren't resellers, they were big companies, they've both been mentioned in this thread a few times)

The 2nd company wasn't able to get my stuff right either, so I RAN back to Techie Media and I swear I'll never leave again.

HunkyLuke · 12-15-2007, 07:08 AM

NationalNet for sure! Just do a search on this forum to see for yourself. Phone call support answered within 3 rings and tickets within 5 minutes.

Want in on the best? We have some great specials on right now! email me your requirements on [email protected] and I will get you a great deal :D

Emil · 12-15-2007, 07:26 AM

I used to host over at Phatservers some years ago and they where amazing.

Iron Fist · 12-15-2007, 07:31 AM

Quote:

Originally Posted by D2222

I have no problems with http://colo-cation.com/

Cool! Very happy there myself as well...

Worldnet · 12-15-2007, 07:41 AM

You get what you pay for. HE.NET is not cheap, but they have kicked ass for years.

qxm · 12-15-2007, 07:46 AM

UglyDucky Dedicated hosting.......hands down the best service (^_*)

Marshal · 12-15-2007, 07:51 AM

Quote:

Originally Posted by spooky181

www.splitinfinity.com has been by far the best in our experiences...

i second that! ariel and karlin are the best!

ExtremeBank_Adam · 12-15-2007, 07:54 AM

National Net!

amaze · 12-15-2007, 08:28 AM

Quote:

Originally Posted by ExtremeBank_Adam

National Net!

+1

Shagbunny · 12-15-2007, 08:29 AM

i'd have to go with webair, very fast

hateman · 12-15-2007, 09:16 AM

Quote:

Originally Posted by bbwebmaster

webair

Karupted Charles · 12-15-2007, 09:21 AM

The big boys use Nat Net for a reason. 6 years and were still happy with them. Very quick ticket turn around or call a tech 24 hours a day.

ronbotx · 12-15-2007, 09:22 AM

Quote:

Originally Posted by WarChild

Hands down Swiftwill Communications. Dweeks has been keeping my shit up and running for 5+ years.

For an adult host, they are the best I've ever seen. ISPrime would be my second choice.

justsexxx · 12-15-2007, 09:40 AM

www.isprime.com They host bangbros for example... Good AND fast support on tickets by email/icq/phone

REAL 24/7/365 support by REAL ppl IN the DC. Not that you get a cellphone of the only guy running the 'company'

Boss Traffic Jim · 12-15-2007, 10:05 AM

Quote:

Originally Posted by Snake Doctor

When I first got into this business I switched hosts literally every few months for the first two years or so. Then someone recommended Techie Media.

I've been with Techie Media for 5 years or so now.

I left them once, (last year actually) because I got offered a ridiculously low price by another "name" hosting company.
The support was horrendous and I left for another "name" company
(By "name" I mean people who aren't resellers, they were big companies, they've both been mentioned in this thread a few times)

The 2nd company wasn't able to get my stuff right either, so I RAN back to Techie Media and I swear I'll never leave again.

Well said mate, I also have had a few servers at a few of the diffewrent hosts that post on gfy and have come to the conclusion that The number 1 supporft by far is TechieMedia and the prices are also very competitive. These guys are very good at what they do.

LadyMischief · 12-15-2007, 10:11 AM

Mojohost! We have never had a ticket go more than 10 minutes unanswered, and they always come up with solutions. Amazing support ;)

RobertD · 12-15-2007, 11:01 AM

NationalNet, no question. Been there since Feb '99

Adultnet · 12-15-2007, 11:11 AM

http://imdedicated.com/

DivaShane · 12-15-2007, 12:32 PM

Powerstorm.net. I've been hosted with them for 5+ years now and couldn't be happier. The offer email, trouble ticket system, phone, IRC and skype support.

12-14-2007, 06:19 PM	#1
JoeS Confirmed User Industry Role: Join Date: Aug 2003 Posts: 891	Best Support from a Hosting Company? What hosting company have you experienced the best support services from? More ways to reach support? Promptly reply to your support tickets? More than just one person working to hand all support issues? And besides that the company maintains a good record of keeping your box up and running. Thanks for any suggestions. __________________ Chat App that pays you!, Let's use this chat app that pays us for using it! Why use ICQ or Skype when we could use a chat app (with video & voice) that pay$ you (up to 70%) of all the ad revenue they make! All the best! Joe S.

12-14-2007, 06:21 PM	#2
Cyber Fucker Hmm Industry Role: Join Date: Sep 2005 Location: On an endless road around the world for rock and roll. Posts: 12,642	webair __________________

12-14-2007, 06:22 PM	#3
WarChild Let slip the dogs of war. Industry Role: Join Date: Jan 2003 Location: Bermuda Posts: 17,263	Hands down Swiftwill Communications. Dweeks has been keeping my shit up and running for 5+ years. __________________ .

12-14-2007, 06:23 PM	#4
JamesK hi Industry Role: Join Date: Jun 2002 Posts: 16,731	That'd be ReliableHosting for me __________________ M3Server - NATS Hosting

12-14-2007, 06:25 PM	#5
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	if price is no concern to you i would say nat net. __________________ Need WebHosting ? Email me for some great deals [email protected]

12-14-2007, 06:47 PM	#6
zagi Confirmed User Join Date: Jan 2004 Posts: 1,238	Definitely check out www.RealityCheckNetwork.com this is exactly what we specialize in - we're hosting a ton of large customers with Alexa ratings of less than 1000 and achieving great uptime / and reliable quick support. Hit me up on ICQ when you get a chance : 4930562 __________________ Managed US/NL Hosting [ [Reality Check Network ] Dell XEON Servers + 1/2/3 TB Packages ICQ: 4-930-562

12-14-2007, 06:50 PM	#7
over38 Confirmed User Industry Role: Join Date: Aug 2002 Location: USA Posts: 460	Hosthead And Phatservers

12-14-2007, 06:53 PM	#8
TidalWave Confirmed User Industry Role: Join Date: Sep 2007 Location: Los Angeles Posts: 2,706	OK, watch this, and tell me what more you can ask for: 1. 24x7x365 ON-SITE in the datacenter support 2. Available by: - Live chat - Telephone - Ticket system 3. Experienced and knowledgeable linux techs 4. UPS and Generator Backup power on all servers 5. Cold ass datacenter for maximum server stability 6. Knowing that if your clients cancel, you lose money, so you do whatever you can to make sure they stay happy. 7. huge variety of server specs, all enterprise quality (Dell, HP, IBM, Supermicro) for best reliability 8. Huge BGP4 multi-homed network to make sure that there are tons of available routes in case theres a problem some where "out there" PACIFICRACK.COM Network Info: www.pacificrack.com/network.html Sprint (one of the first and biggest backbones) is being upgraded to 2 x 10Gigabit connectivity! So thats: 20Gbps of Level(3) 20Gbps of Sprint Tons of other Tier-1/Premium providers __________________ www.SwiftNode.com Last edited by TidalWave; 12-14-2007 at 06:56 PM..

12-14-2007, 06:55 PM	#9
LeRoy Porn Pusher Industry Role: Join Date: Jul 2007 Location: It's a dry heat Posts: 13,341	I have no problems with http://colo-cation.com/ __________________ JAPANESE CAMS AND CONTENT SITES Teams - leroy.rowland2 Telegram - @lroddd

12-14-2007, 06:55 PM	#10
trix Confirmed User Join Date: Feb 2003 Posts: 335	Swiftwill answers my phone calls for 5 years.

12-14-2007, 06:56 PM	#11
deniska Confirmed User Industry Role: Join Date: Mar 2001 Location: Miami Beach, FL Posts: 1,053	do a whois and see where the bigger guys are hosted.. Anyone with a serious business is not hosting with amateurs..

12-14-2007, 06:57 PM	#12
TidalWave Confirmed User Industry Role: Join Date: Sep 2007 Location: Los Angeles Posts: 2,706	You'll see that our backbone mix targets both the USA, but also effectively targets Asia and Europe from our high quality varied backbone mix. We didn't just get the best providers for the USA, we also got the best providers for Europe and Asia to do the best we can from here in Los Angeles to every where! PACIFICRACK.COM Why is one FOX Broadcasting's head sysadmin's talking to me about moving their 20 cabinets from Los Angeles Equinix into our datacenter across the street? There's a reason! Email me to find out! alex [removeme@] pacificrack.com __________________ www.SwiftNode.com Last edited by TidalWave; 12-14-2007 at 06:59 PM..

12-14-2007, 07:01 PM	#13
rayadp05 TRUEAMATEURMODELS.COM Industry Role: Join Date: Nov 2005 Location: TrueAmateurModels.com Posts: 4,187	For me it would definately be http://www.adultfriendlyhosting.com.....hands down. EXCELLENT hosting company. __________________ TrueAmateurModels.com Twitter TrueAmateurModels.com Affiliate Program

12-14-2007, 07:06 PM	#14
Buddah00 Confirmed User Join Date: May 2004 Location: The Dirty South Posts: 722	TechieMedia, been with them over 3 years no problems and support is great __________________ I want what every other man wants, I just want it more.

12-14-2007, 07:51 PM	#16
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	Great, now stop shitting up the thread, TeeDub. Price: WebAir. Support? Varies by needs, but Reflected and Techie are good for those who don't manage their own shit. __________________ AIM: GrouchyGfy

12-14-2007, 08:02 PM	#17
Intruder Confirmed User Join Date: Jun 2003 Location: San Francisco Posts: 185	I've always been very happy with Mojo. Not going to say that others are no good, I'll just say that Mojohost is great, very nice guys, always available. __________________ Make your Fetish and BDSM Traffic work for you.

12-14-2007, 08:09 PM	#18
J B Confirmed User Join Date: May 2002 Location: StatsRemote.com Posts: 1,804	NationalNet __________________ A HUGE TIME SAVER FOR LESS THAN $1 PER DAY! Contact: support A\|T statsremote D\|O\|T com

12-14-2007, 08:16 PM	#19
NTSS Confirmed User Join Date: Mar 2005 Location: Da Hood Posts: 5,688	Naked Hosting - As a matter of fact I called their 24/7 tech support about an hour ago. Had all my questions answered on the spot! Beats the hell out of tickets and email support. Top notch company Oh...did i mention it was a toll-free call? __________________ ICQ: 150-803-430 Email: marketing7(at)cox(dot)net Last edited by NTSS; 12-14-2007 at 08:17 PM..

12-14-2007, 08:19 PM	#20
he-fox Confirmed User Join Date: Jun 2006 Location: Playa del Carmen, Mexico Posts: 2,884	SplitInfinity

12-14-2007, 08:22 PM	#21
HS-Trixxxia Confirmed User Join Date: Mar 2002 Location: Montreal Canada Posts: 2,946	Swiftwill hands down. __________________ ~~♥~~♥~~♥~~♥~~♥~~♥~~♥~~♥~~ Patrizia COO - ♥ MassiveDollars Email: patrizia at MassiveDollars dot com ICQ: 465.826.441 Yahoo: trixxxia_me MSN: trixxxia at hotmail dot com

12-14-2007, 08:27 PM	#22
jakethedog Confirmed User Join Date: Jun 2004 Location: Vancouver B.C. Posts: 2,497	the dudes over at Server Provider www.serverprovider.com are awesome .. i put them through the ringer all the time .. and they keep me running smooth as silk... __________________ No sig .. just me

12-14-2007, 10:50 PM	#24
spooky181 Confirmed User Join Date: Jul 2003 Location: back of beyond Posts: 2,951	www.splitinfinity.com has been by far the best in our experiences...

12-14-2007, 10:52 PM	#25
hypedough Confirmed User Join Date: Sep 2007 Location: Now running NATS4: HypeDough.com! Posts: 3,743	Hands down Phatservers! __________________ Ricky D :: Hype Dough President \| XBIZ.net \| ICQ 172-939-826 AIM+Skype HypeDough \| [NATS4] Kayden420: ['09 '10 '11 XBIZ Nominee \| Exclusive & HD] \| ThePornScout: [Exclusive + Reality \| Amateurs Want to Become Pornstars]

12-14-2007, 11:06 PM	#27
seeric .......... Industry Role: Join Date: Aug 2004 Location: .......... Posts: 41,917	mojo has never let me down. brad, greg, and corey are a cell away. they pretty much rock. its even ok that brad swings both ways and wears funny shirts. www.mojohost.com always there for me. always.

12-14-2007, 11:17 PM	#28
Andy Servers4Less Confirmed User Join Date: Apr 2007 Posts: 922	ServersForLess.com we host several of the top adult networks. Additionally we offer: True 24x7 support All Tier 1 BW Multiple Tier 1 Providers Over 40000 Mbps Transit Cpacity Level 3 Datacenter We wuld love to talk more about what you need. Please contact me at: [email protected] or ICQ: 412-203-056 Thank you, __________________ Andy Servers4Less www.ServersForLess.com ICQ: 412-203-056 DUAL QUAD CORES W/100 Mbps UNMETERED- $799/ month!!

12-14-2007, 11:21 PM	#29
Cash Click on my TCG signature Join Date: Feb 2002 Posts: 20,825	Exmasters has a very good support. __________________ $9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage! ; use any of these invitation codes: 216263692101; 408636009193; 846090586647; my ICQ 30160426!

12-14-2007, 11:29 PM	#30
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,476	NationalNet. They have never taken more than 2 minutes to respond to a ticket. WG __________________ I play with Google.

12-15-2007, 12:19 AM	#32
Snake Doctor I'm Lenny2 Bitch Join Date: Mar 2001 Location: On top of my soapbox Posts: 13,449	When I first got into this business I switched hosts literally every few months for the first two years or so. Then someone recommended Techie Media. I've been with Techie Media for 5 years or so now. I left them once, (last year actually) because I got offered a ridiculously low price by another "name" hosting company. The support was horrendous and I left for another "name" company (By "name" I mean people who aren't resellers, they were big companies, they've both been mentioned in this thread a few times) The 2nd company wasn't able to get my stuff right either, so I RAN back to Techie Media and I swear I'll never leave again. __________________ sig too big

12-15-2007, 07:08 AM	#33
HunkyLuke Virgin by request ;) Industry Role: Join Date: Feb 2002 Posts: 1,924	NationalNet for sure! Just do a search on this forum to see for yourself. Phone call support answered within 3 rings and tickets within 5 minutes. Want in on the best? We have some great specials on right now! email me your requirements on [email protected] and I will get you a great deal :D

12-15-2007, 07:26 AM	#34
Emil Confirmed User Join Date: Feb 2007 Location: Sweden Posts: 5,650	I used to host over at Phatservers some years ago and they where amazing. __________________ Free 🅑🅘🅣🅒🅞🅘🅝🅢 Every Hour (Yes, really. Free ₿itCoins.) (Signup with ONLY your Email and Password. You can also refer people and get even more.)

12-15-2007, 07:41 AM	#36
Worldnet Confirmed User Join Date: Feb 2003 Location: Atlanta Posts: 996	You get what you pay for. HE.NET is not cheap, but they have kicked ass for years.

12-15-2007, 07:46 AM	#37
qxm Confirmed User Join Date: Jul 2006 Location: NoHo Posts: 5,970	UglyDucky Dedicated hosting.......hands down the best service (^_*) __________________ ICQ: 266990876

12-15-2007, 07:54 AM	#39
ExtremeBank_Adam Confirmed User Industry Role: Join Date: Dec 2005 Location: Tampa, FL Posts: 1,671	National Net! __________________ ExtremeBank.com, the EXTREME program for the Pornicate.com Network of sites: Naughty Alysha, Roxy Raye, Buddha Bang, Angie Noir, Fisting Sex, Extreme Ty & many more. Email: adam [at] extremebank.com \| ICQ: 331-797-412

12-15-2007, 08:29 AM	#41
Shagbunny Confirmed User Industry Role: Join Date: Oct 2007 Location: wut Posts: 3,028	i'd have to go with webair, very fast

12-15-2007, 09:21 AM	#43
Karupted Charles Confirmed User Industry Role: Join Date: Jul 2001 Location: MI Posts: 1,662	The big boys use Nat Net for a reason. 6 years and were still happy with them. Very quick ticket turn around or call a tech 24 hours a day. __________________ TPF 2010 "They are eating our sausages!"