infowolfe

Hey, what's up, I've had an account here longer than I've worked for isohunt... so I thought I'd give you guys a heads up on the fastest way to get shit handled if you're emailing us (since i'm the dude that filters shit out for you, I could be considered an 'expert').

Some basic rules:
1) Be polite, most of the big sites (isohunt, mininova, tpb) have the torrent files either uploaded by users or by spidering other sites (isohunt's a search engine, you don't see a lot of user uploads with us), the guys running the sites aren't there to be your enemy, and in most cases if you come across at least minimally professional, we'll treat you with respect in return.
2) Don't send attachments, we're computer geeks, we don't want viruses.
3) Don't send HTML (at least to me) because it fucks up my ticketing system and makes emails really hard to read
4) Keep your legal language to a minimum, most of us have had more exposure to the ins and outs of 17 USC 512 (the DMCA) than you, we will not put up with bullshit macho threats and you will not get your satisfaction -- case in point: Real Social Dynamics, this sham 'meet women now' training place sent me language that told me to cease and desist and accused me directly of copyright infringement... and then snuck in the very minimum DMCA language at the end of the email, I told them politely that their lawyer is an asshat and that short, sweet and to the point gets better responses. If the guy on the other end of your email can't make out what you're trying to say, he's going to fuck you off for as long as he can and then he'll try to find some kind of technicality to NOT help you out.
5) Add us to your spam filter whitelist!!! If you want to know when we've taken action for you, MAKE SURE that the same address you're sending mail to is on your whitelist so they can get back to you if there's a problem (YES, jab_at_jabcomix.com, I'm talking to YOU -- see below for what they did right -- legal_at_xposh archie_at_xposh were cc'd)
6) Be patient, our primary job isn't usually handling copyright complaints, in fact, mine's being a sysadmin, which is a lot of work. For me at least, you only have to send one email, duplicate emails or more than one email per day is a good way to get on my bad side and into my email blacklist, although I usually leave a phone number in the reject message so you can call me if you think it's a mistake. Point is, no matter how pissed off you are that someone stole your shit, it wasn't ME that did it, and i'm NOT the guy to try to fuck with over it.
7) I'm not sure about the other sites, but it can take up to 3 hours for links you submit to drop off our caches (we use caching extensively, it's how we've managed to not die on how little hardware we've got)

So yah, that's all I ask... and i hope enough guys on here that're going to be sending me notices read this before they do, because it'll save us both a lot of bullshit.

I'd like to thank the guys from jabcomix.com for this email, because it's as close to perfection as it comes for me, and makes my life a lot easier, which means that their shit gets filtered faster. Also, I'd like to give a big thanks as well to the lawyers that represent Brazzers Entertainment (Asses in Public, etc), since they did the right thing too, and got 539 unique torrents filtered today.

Anyway, I guess my point is, I'm not the enemy, and as long as you don't come at me sideways, I'll do my best to get to your requests as quickly as I can so we can get the torrents that link to your content off my site.

This email is as picture perfect as it gets.
BTIDs are GREAT for me (i prefer them over the long ass links). I only need one type of identifier, either BTID or link (although BTID is preferred). BTIDs on our site are actually tied to the info_hash, which is a unique key assigned to each .torrent metadata file, which means that if we filter one BTID tied to one info_hash once, even if it's uploaded to 100 websites, we'll never pick it up again, it's banned for life. This does not mean that the same idiot can't make 10 .torrent files with different info_hashes and post them all over the place, it just means that that one torrentfile, if it's uploaded to tpb, mininova, torrents.to, isohunt.com, torrentbox.com etc etc etc is going to stay gone from isohunt's database. Also, torrentbox.com and isohunt.com while both owned by my boss are -not- tied together (although i should bug him about that) for bans, so you'd have to submit *2* takedown notices (one to copyright@isohunt one to copyright@torrentbox) if the same torrent was on 2 sites at the same time. I promise I will post here on this thread the moment that changes (i'll even edit this if i can still). I have already requested for our programmer to be tasked with that change, so it should be in the pipeline.


These jokers are just fucking sad.... couldn't even spell their own website properly
PLEASE DO NOT SEND ME SHIT LIKE THIS
alexa comparison between isohunt.com and real social dynamics

I guess to them inordinate number of pageviews is like 300,000 per month, instead of 300,000 per hour.

PS: For the guys that aren't very technical... we don't actually host any of your stuff, nor does any of it ever touch our servers... what we see are .torrent files, which contain metadata that describes how to get your content, kinda like a complex hyperlink roadmap. We do not have an ability to automatically search for and remove anything, which means that all removals are by hand, manually, usually by me.

isoHunt's Copyright Page (as long as you read at least half of this post and use the above or below examples, you won't need to ever read this page)
isoHunt Sample Copyright email (this is a sample that's got some notes in it that i wrote about sending in copyright complaints)

munki

Stop stealing, and you will run into far fewer problems from us...

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Sands

Hmm... 7 pages?

infowolfe

The thing is: I'm not stealing, isohunt isn't stealing, and we want the same thing you do, for your content to NOT be in our search index.

Unfortunately because it's out there on other people's sites, because shitheads upload it, some of the shit we pick up isn't legit . Meanwhile, isohunt's got a 'no porn' policy, so if you guys DO own the copyright to something you find on our site, PLEASE let us know in the way in which i described in my first post so i can get it removed ASAP. Different viewpoints, different goals, same conclusion. Instead of being a prick about things, be professional, because it makes everything move smoother, and best of all, cleans our index of your content.

rowan

If you're running a site that expects DMCAs then shouldn't you have a thicker skin? Regardless of whether you host the content or not, you're still making money from other's copyrighted works. Google does too, but they don't try to tell us how to inform them of this.

infowolfe

actually, they do... and they're much more of a pain in the ass than i am

http://www.google.com/dmca.html

they require you to send them postal mail ;-)

and you'd also expect to see your dmca notice on chillingeffects.org

speaking of google, try something along these lines if you'd like to find out what sites have torrents of your content: http://www.google.com/search?hl=en&q=filetype%3Atorrent+debbie+does+dall as

the important portion of that search query is "filetype:torrent" if you've got content out there that google can index, that type of search will turn it up for you...

i hope you guys realise, that even though I work for isohunt and the boss is anti-porn, i'm not a bastard, i'm not trying to steal your shit, hell, i don't even watch porn... i'm honestly on your side in this, and i think that if you go about your business in a professional manner, you can get a lot done as far as reform's concerned... shit, it was the porn industry that made the betamax obsolete... porn that made dvds commonplace and the internet as big as it is today...

so please, don't see me as the enemy, i'm personally trying to help you guys out.

seeric

thanks for the info.

the filetype:torrent thing will help me for one.

Scroto

getting in on the first page of this mofo

NinjaSteve

I didn't even realize you could do this.

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GrouchyAdmin

I'm masturbating.

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majortom

Thanks a lot for this great post and infos.
Very professional and kind of you.

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Divers Do It Deeper !!!

The Duck

Interesting.

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JimmiDean

Good info and thanks for that.
But that said it still comes down to the fact that you have asked everyone to jump through hoops and be nice if they find their stolen content on your site.
We will stick to our attorney's advice thats what we pay him for.
Your advice and help is not required.
I am not your enemy however I am not your friend either.
Cheers.

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infowolfe

Unless you've got a lawyer that's familiar with internet/DMCA law, your lawyer might cause shit to take longer... see real social dynamics and their idiot lawyer Maurice Pilosof. If i was the guy that was posting your shit on all the sites we index, i'd expect you to hate me... I'm not... we seriously just aggregate what we find on the internet, in all its forms, just like google. The big difference is that we don't require you to use postal mail to get *your* content taken down. I am working with my boss on getting a more streamlined system into place... as soon as I launch it, i'll let it be known here.

NoWhErE

don't take this as an attack in any way, but I have always been curious as to what is the business model of a site like Isohunt? What is its original purpose?

From what I understand, your boss is anti porn, yet, if I type in "porn" into the search box, I get 24 047 results... some might be samples, others probably full blown movies and a plathora of crap.


And of course, torrents are mostly known for being a good place to get illegal copies of software and movies, isnt that the main purpose of your sites? Isnt that what most of your traffic is there for?

So why bother even answering DMCAs? you're always going to get them cause most of your torrents are distributing illegal content.


I know you're a "search engine", but I don't think that really makes you innocent of whats going on.


You might be helpful when it comes to taking down torrents that shoudnl't be there, but I think we all know that in the long run, it doesn't really do much since another version will pop up in no time in your listings no?

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gideongallery

bookmarking this thread,

BTW i would love to talk to you about a solution would
1. monitize your DMCA traffic, and legitimize most of the torrents you are getting complaints about

it is mainstream related who should i talk to, email etc

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Juicy D. Links

can someone please seed American Cannonballs please

Jace

if you buy a stolen laptop, you are still stealing, even if you didn't break into the house to get it

DateDoc

I can understand how ppl get pissed when there stuff they worked hard for is given away but being polite and concise always does work better when trying to remedy the situation. It is hard to bite your tongue sometimes but if you do the aggravation often goes away faster.

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DateDoc

wrong, you may be guilty of possesion of stolen goods or trafficking stolen goods but not of theft/stealing.

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Jace

and just to add to this, I think torrent search engines are just part of the game, I don't condemn them, but I also know by running them you are promoting illegal activities and hiding under the guise of "we don't host any stolen content"

Jace

I was stating my personal opinion, not law, and that is honestly how I feel...not saying I haven't bought stolen merchandise when I was younger, but I accepted the fact that i was just as guilty as the person who stole it, anyone that thinks in a different way has a lot of growing up to do

sometimes instead of looking to the law to see if what we are doing is right or wrong, we should look inside our conscience

DateDoc

then you should have said, "if you buy a stolen laptop, in my opinion you are still stealing, even if you didn't break into the house to get it"

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Socks

Interesting thread for sure

Jace

i will keep that in mind next time

eMonk

easier solution... delete *.*

tiger

There sure is an ass load of porn on there for you guys being anti porn.

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Libertine

If you don't want stolen content, what do you want?

I'm not trying to attack you, but it seems to me that you know as well as I do that the vast majority of torrents you list in fact point to stolen files. Sure, there are some legitimate things (Linux distros, freeware/shareware games, free videos) but those are a small minority.

Also, simply searching for "porn" on isohunt gives over 5000 results, so I am fairly sure that you aren't actively enforcing the "no porn" policy. If you were, you'd do weekly searches for a few adult keywords, then delete the most obvious porn torrents.

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tony286

I firmly believe with the know how these guys have,they could set it up to never show porn again if they wanted to but porn brings the traffic.

karlos

isohunt acts as an intermediary for thieves to share stolen content. How many searches would they receive for non-stolen material? Jack shit. Have a look at the top search results. isohunt has probably helped thousands of people to download copyrighted material illegally. Then you have the nerve to come onto this forum whinging that DCMA letters are too long. Get the fuck off this forum, moocher.

Antonio

is this thread for real?

Pleasurepays

hahah.. "i dont want stolen content on our site"

what a fucking idiot.


what is the content on your site expected to be? tech savy grandmothers exchanging corn bread recipes?

sucks that people can create a business based on stolen shit... then say "oh yeah... you spend your money and resources trying to catch us .... and if you finally do, we'll be sure to look into it"

Nookster

One simple fact:

IsoHunt started as an IRC/fserve search engine;

Anyone who knows anything about fserve and irc know that it is primarily used to distribute stolen warez. You can try and say otherwise but that's straight up bullshit trying to say your business model isn't molded around that simple fact. If there were no warez for you to index what would you index and profit off of? Linux distros, legally released videos, legally released software? I think not.

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Iron Fist

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Iron Fist

ISOHUNT is taking the same road the ISPs take... "We don't store it, so therefore we arn't responsible for it... but we will make money off it!"

Kill it at the source.. make every computer a dumb terminal and log into the "internet" virtually... nothing local ever gets stored. Wouldn't that be more fun!??

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i like waffles

moeloubani

Point is, you guys say these guys are stealing and that's wrong, but as long as they act under the law it's just as wrong to you as it is for some religious person that you run a porn site. At least the guy is going out of his way to post here and make it easy to make that place as easy as possible to get stuff done.

Does anyone really think someone would stop running their business just because a few people didn't like what he did? Even if it's 'hiding behind' something, as long as it's legal then he/she running it has every right to do that, as long as when stolen shit comes up they take care of it.

Profits of Doom

Wow, this thread had made me realize why this industry is fucking doomed. You have a guy that runs a torrent site come on here, act civil, and tell you exactly what to do to get your content removed from his site.

Ok already, I understand the argument about not having to ask nicely to have your copyrighted content removed, but that is just the way it is in this day and age. When I was providing a similar service to removeyourcontent.com to a few clients I knew that I could get a lot farther by being civil to these people than acting like a keyboard warrior threatening to sue when I knew damn well my clients would never shell out the money to do so. I NEVER had a problem getting content removed from any type of site, be it tube, torrent, or rapidshare forum. I even got a few huge forums to ban their members from posting rapidshare links to their specific sites.

Keep pulling phony statistics out of your ass about how it is freeloader traffic that doesn't convert to make yourself feel better, when the truth is you have no fucking clue how well it converts because you have never tested a single hit. I was recently made privy to some financial records for a rapidshare forum with a better than top 500 Alexa rank, and I was fucking blown away by how well they were doing. They don't burn up anywhere near the bandwidth of a tube site because they aren't hosting the videos, and they are making a fucking killing.

But please, go ahead and chase off one of the few sites that is willing to work with you. Let people that have no fucking place even being on this board because they aren't even in this business talk shit to them and alienate them, and wonder why they tell you to stick it up your ass when you request to have your content removed. I'm fucking ecstatic I don't have all of my eggs in the adult basket anymore...

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MaDalton

what he said

whats the purpose of a torrent search engine? what "legal" content can i expect to find once all illegal content is deleted?

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infowolfe

In our ideal world, we'd be leveraging new technologies for promotion and distribution of content, no matter who the source is. Say release a small 'teaser' via Bittorrent with an option to 'buy' via a private/authenticated Bittorrent tracker or direct download. Which would cut down on the costs of releasing things like full-length motion pictures, music cds, etc, since the customer would be sharing the load, instead of the content producers having to make a massive investment in infrastructure.

If you'd like to look at some of the things we've done as a company to help the open source world (which has almost nothing to do with you guys), we've helped 2 years in a row now with Gentoo Linux distribution's Bittorrent releases of new livecds as "super seeds." We also picked up "super seeding" of the Belenix releases.

For those of you who say that we've stolen your content and are profiting from it, perhaps you should see my earlier post about searching google with filetype:torrent, since google's ads are shown with their search results, they're obviously just as "evil" as we are, and yet it's not them that's here posting telling you guys the easiest way to get shit done with torrent sites, it's me. In that same post, you should read their DMCA takedown procedure, I guarantee it's a bigger pain in the ass.

If you doubt what I've got to say about taking things down in a reasonable timeframe, ask Eric at removeyourcontent.com how long it took me to respond to his emails yesterday. I do have a new portal in the works for rights-holders, and if people from here are interested, I'll let you guys be some of the first to sign up (I'd actually like to give Eric at removeyourcontent.com first crack at it, even though i haven't told him yet).

I wear 2 hats, copyright agent and sysadmin... and i'm planning on leveraging the sysadmin portion to make the copyright agent portion as easy as possible, since I'd rather spend my time making my infrastructure better than having to deal with copyright shit, since it's a drag for me and a drag for you.

Promoting a Creative Commons licensed band called ALTered Zero
CBC (Canadian Broadcasting Corp) using Bittorrent to distribute DRM-free content created by them
Misc discussion on legit uses for P2P networking (Bittorrent focused) w/ links to "Steal this film" and others
More independent music being released via Bittorrent
Trent Reznor talking about a private music Bittorrent site that he released his content on being shut down. (oink.me.uk)
Comments on Radiohead's "In Rainbows" and Canadian musicians telling the music lobby not to use their names in persecuting their fans
Belinix OpenSolaris distribution using isohunt for distribution of their DVDs
Discussion on filtering torrents on behalf of Copyright holders

Zorgman

To sum it up.

Hi, I robbed the jewelry store in your local shopping centre last week and Im just writting to you to say if you had any jewelry in the shop, please come down to my warehouse. Bring your lawyer and a letter with your name and address along with a description of the jewelry. Oh and it's got to be in this special format but the laywers draw it up in all sorts of special ways to make it complexe and that drives me nutts.

Oh and I almost forgot, next week make sure your out of the house because im going to come and rob your home.

Thanks very much and hope to see you at my warehouse very soon.

Kind Regards
A Nice Theif

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Fuckin Bill

Said the man with the tube script in his Sig.

Pleasurepays

being that you are so genuine, straightforward and sincere and just want to help make the internet better for everyone, can you please tell us what % of the content on your site is copyrighted material?

1% ?

3% ?

20% ?

90% ?

Doctor Dre

Interesting thread to say the least

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Zorgman

By that I asume your saying im a theif?

I'm not. I write a tube script that works with sponsors, not against them.

I've had 4 asshole webmasters now try and use my tube script for illegal content uploads. Stealing from sponsors with members area videos etc. Those sponsors have contacted me and I have talked to the webmasters. Those that steal and think they can get away with it -- thing again. TEVS doesn't allow uploads so only the webmasters is responsable for the content on his tube site. Hence if you steal and use TEVS your site will be shut down. Those 4 sites are GONE. Using someone else's script I asume, but not TEVS.

I will not stand for being put in the same light as theives.

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Va2k

Idiot

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Juilan

Dude your a moron for attacking a legit tube site operation which is one of the only ethical solutions for webmasters looking to adapt to this evolving tube model of traffic generation and revenue earning in our biz.

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Blazing

very interesting thread...

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Dirty D

Thieves... plain and simple

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Snake Doctor

sig fucking spot

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sortie

But of course this thread wouldn't even exist if the OP just used his own content instead of scraping it.

Who cares about DMCA; people should be looking for new laws and ways to sue for financial damages.

The gall!

People steal content them make a thread telling the content owners to "fucking listen up".

My GOD!

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