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Old 07-19-2008, 03:07 PM   #1
DWB
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How can I tell if my router is fucked or it's the provider?

I'm in Thailand (aka Internet Hell), and my connection is just enough to let me use IM and get on a few sites here and there.

The company keeps telling me it's my router, and won't go any further than that with the problem. I can hardly surf, can't download or upload anything for the past several days.

How can I check so I can let them know what's up. The monkeys that they are.

Help!
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Old 07-19-2008, 03:15 PM   #2
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Buy new router. Keep receipt. If it works better. Problem solved. If not, return it.

Tell ISP where to pound it and to roll a truck toots.
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Old 07-19-2008, 03:15 PM   #3
Juicy D. Links
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plug directly into the cable modem or whatever.... unplug the router out of the picturee
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Old 07-19-2008, 03:20 PM   #4
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plug directly into the cable modem or whatever.... unplug the router out of the picturee
That would be my suggestion.
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Old 07-19-2008, 03:20 PM   #5
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Have you tried to connect your PC directly to cable modem (or what you have) without a router?
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Old 07-19-2008, 03:24 PM   #6
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Lol, gfy has the fastest repliers
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Old 07-19-2008, 03:50 PM   #7
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Hit and trial..

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Old 07-19-2008, 03:55 PM   #8
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Sorry guys, I mean to say MODEM, not router. They are saying my modem isn't working right.

My bad. Mmmkay.
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Old 07-19-2008, 04:02 PM   #9
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I had a similar issue with my ISP yesterday, finally after rebooting several times it was resolved but still annoying when that happens
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Old 07-19-2008, 04:40 PM   #10
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Call them up and tell them to come over and fix the issue... they'll be there tommorow. aftnernoon. if you're lucky
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Old 07-19-2008, 04:42 PM   #11
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Do a constant ping to both modem IP and modem's gateway IP and see if packets drop from one or both.

On windows command line: ping -t IP_ADDRESS
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Old 07-19-2008, 04:54 PM   #12
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Originally Posted by Juicy D. Links View Post
plug directly into the cable modem or whatever.... unplug the router out of the picturee
in 90% of the World it's telephone line -> router -> PC

there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
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Old 07-19-2008, 05:06 PM   #13
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in 90% of the World it's telephone line -> router -> PC

there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
Some fancy routers that 90% of the world has.
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Old 07-19-2008, 05:29 PM   #14
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Some fancy routers that 90% of the world has.
routers are the same all over the globe, it's just that in most of the countries you're better off with ADSL which is why you get your tel. line -> router -> PC set up

I could be wrong of course
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Old 07-19-2008, 06:06 PM   #15
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in 90% of the World it's telephone line -> router -> PC

there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
Hope you have more than 6 nuts... You need a layer 2 bridge (modem) and layer 3 routing (router).
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Old 07-19-2008, 06:50 PM   #16
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in 90% of the World it's telephone line -> router -> PC

there's no "cable modem or whatever", I can bet 6 of my nuts that that's the case in Thailand as well
Looks like I missed out on 90% of the world...
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Old 07-20-2008, 04:05 AM   #17
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Old 07-20-2008, 04:14 AM   #18
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Sorry guys, I mean to say MODEM, not router. They are saying my modem isn't working right.

My bad. Mmmkay.
Hit and trial buddy. Ask them for a working test modem, ISP's technical dept. guys should have it with them. If it works fine, replace your modem with new. If not .. you know what to do then.
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Old 07-20-2008, 04:14 AM   #19
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Call them up and tell them to come over and fix the issue... they'll be there tommorow. aftnernoon. if you're lucky

ROFL

HAAHEHAHEHAAHEHAHEHAEHAHEAE.......breath.....HAHEH EHAHEAHHEEHEAHEEH.....breath....AHAHEHEHEAHEHEHEHE HAE!

Man...thats a good one!
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Old 07-20-2008, 09:41 AM   #20
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They are useless especially if its TOT. Have you reset the modem? Log into it and check the settings. It should show you possible download/upload speeds. Plus you should check your phone line for disturbance with all those fucking flooding in that season, remember where those cables thrown?
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