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Old 09-05-2008, 02:44 AM   #1
rudireager
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Starting A New Program? Start Here > MansionProductions.com

Hey All

I usually don't put my self out there and recommend companies but I have been blown away with this one. We are starting a new program, so we need software, content, design and so on. I want to talk about software and design, there are 2 big providers out there for software, that is Toomuchmedia (NATS) & Mansionproductions.com (MPA3 & MAS) so I contacted both companies and here is what I got:

Toomuchmedia: took them 3 days to get back to me, then they set me up with a test version for NATS, kind of a cold atmosphere pretty much like with any other company.

MansionProductions.com : Got the owner on my Skype right away, set me with a test account and I was ready to play with the both and decide which is best for me.

As someone new in the biz not very sure what i need and both software's looked similar I decided to go where the the communication was warm and very helping, i went with Mansion productions, I bought MAS (Content Management System), MPA3 (Members & Webmaster Management System) and a design for my affiliate program, got a nice discount and work has started.

MAS > I got a personal account manager (Ross), I had a ton of questions getting use to how things work. I was worried that the system will not allow me to do everything I wanted to do but I was wrong, MAS although encrypted with Zen allows you do to just about anything, and Ross helped me with all the questions and problems I had. So I managed to get exactly what i wanted. Great software.

MPA3 > Again got a Personal programmer to work with me after the install, asking another 100 questions were answered right away and again I was able to get what I wanted, the software can be customized to do just about anything but make you a cup of coffee.

Design > I started with the Affiliate Site that turned out amazing, (I am very picky) and continued with another 2 sites (other designers from Mansion) in my program, great communication (ICQ & Mail) fast response, daily updates, professional design, what else can you wish for?

I have worked with 5-6 different people in the company so far and each and every one of them was super professional, friendly and kind.

I recommend this company to anyone in need of Software or Design.

Good work Mansion Productions!!! I am your customer for life.

mansionproductions.com
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Old 09-05-2008, 02:47 AM   #2
GigoloShawn
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I live with both worlds; I love Ross and Oystein, but Boris, Fred, Dave, and the support guys also take care of business.

I will say one thing: Mansion has absolutely no documentation to speak of. Every time I have a question, it becomes an email. Come on, guys, setup a Wiki or something; the support site is a joke!
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Old 09-05-2008, 12:35 PM   #3
garry
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Rudi,

Thank you so much for all your kind words there! Please know that getting feedback like this really means a lot to us and our team members. Oystein and me are so lucky to have such great guys and girls working for us!

You Rudi have also been a pleasure to work with, and its nice when you get customers that know what they want!

We are looking forward to having you as a customer for many many years to come!
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The Creator Of THE STANDARD* *in Affiliate Program Software - We make affiliates and program owners more money! MPA3® – Anything Else Is A Replica

Choose between our impressive lineup of software's: MPA3® PRO - MPA3® ENTERPRISE - MPA3® Standard -MAS® CMS - and topping it off with amazing DESIGN, Consulting and Webmaster Services! "Your Mansion of Opportunities!"

Around since 1997 and the company that introduced "Cascading Billing" to the industry. MPA3® V5 - The most intuitive Affiliate Program Software ever made - MPA3® V5 – Anything Else Is A Replica
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Old 09-05-2008, 05:57 PM   #4
OY
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Quote:
Originally Posted by GigoloShawn View Post
I live with both worlds; I love Ross and Oystein, but Boris, Fred, Dave, and the support guys also take care of business.

I will say one thing: Mansion has absolutely no documentation to speak of. Every time I have a question, it becomes an email. Come on, guys, setup a Wiki or something; the support site is a joke!
Thanks for the love Shawn. I will hit you up on Monday and go over all the places we have documentation. I have a feeling you are looking in the wrong places.
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Old 09-05-2008, 05:58 PM   #5
GigoloShawn
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Thanks for the love Shawn. I will hit you up on Monday and go over all the places we have documentation. I have a feeling you are looking in the wrong places.
That's probably it. If I don't have docs, I know Ross will give me a clear, concise, and useful email specifically addressing my inquiry within hours. I'd like to see it make it into the support system eventually, though. It's sparse.

I only wish you guys sold insurance.
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Old 09-05-2008, 06:00 PM   #6
OY
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Originally Posted by GigoloShawn View Post
That's probably it. If I don't have docs, I know Ross will give me a clear, concise, and useful email specifically addressing my inquiry within hours. I'd like to see it make it into the support system eventually, though. It's sparse.

I only wish you guys sold insurance.
on the insurance. How nice would it be with sparse text there!

Now, to the more serious point of more information in the MAS (specifically) manual we are working on something much better than just a plain manual. I think you will like what is soon to come out - very interactive manual directly from the admin panel.
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Old 09-05-2008, 06:03 PM   #7
fatfoo
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nice .... thanks
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Old 09-05-2008, 06:03 PM   #8
fatfoo
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nice .... thanks
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Old 09-07-2008, 12:48 PM   #9
rudireager
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Originally Posted by garry View Post
Rudi,

Thank you so much for all your kind words there! Please know that getting feedback like this really means a lot to us and our team members. Oystein and me are so lucky to have such great guys and girls working for us!

You Rudi have also been a pleasure to work with, and its nice when you get customers that know what they want!

We are looking forward to having you as a customer for many many years to come!
Thanks for the Kind words Garry, Mansion Productions well deserves it.

Rudi
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