Anyone having problems with Webair? - GoFuckYourself.com

ChrisAnubis · 09-24-2008, 06:05 PM

Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts?

Seems like the service has started to become more and more spotty lately. May be time to start looking at other options.

Eriic · 09-24-2008, 06:08 PM

I have had problems with webair ever since I invented it back in the day but just like all those others who make claims of inventing youtube or google and so on, I am proud to admit I am a liar!

andrej_NDC · 09-24-2008, 06:12 PM

GFY is full of webair complaints, anyone using a different host?

Zuzana Designs · 09-24-2008, 06:16 PM

They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !!

Eriic · 09-24-2008, 06:19 PM

Quote:

Originally Posted by Zuzana Designs

They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !!

That's only cause you have let the tech guys squeeze your virtual tits

Zuzana Designs · 09-24-2008, 06:20 PM

Quote:

Originally Posted by Eriic

That's only cause you have let the tech guys squeeze your virtual tits

LOLZ virtual tits, that's just silly ..

ChrisAnubis · 09-24-2008, 06:31 PM

Quote:

Originally Posted by Zuzana Designs

They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !!

I have used them since I have started my websites, and no issues. But lately (based month or so) they really seem to be going downhill. When I called in last time, I was advised to send a ticket the next time. Let's see what happens.

SpeakEasy · 09-24-2008, 08:12 PM

Quote:

Originally Posted by ChrisAnubis

Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts?

Seems like the service has started to become more and more spotty lately. May be time to start looking at other options.

If you do some searching on webair bad support threads you will see that you are not alone mate.

GPS · 09-24-2008, 08:13 PM

Quote:

Originally Posted by ChrisAnubis

Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts?

Seems like the service has started to become more and more spotty lately. May be time to start looking at other options.

Dont worry.. You are not the only one.

I also submitted a ticket like 3 hours ago.

Lets see and wait.

Eriic · 09-24-2008, 08:26 PM

Quote:

Originally Posted by Zuzana Designs

LOLZ virtual tits, that's just silly ..

Believe me in the near future virtual Blow Jobs are going to be a reality, once snatch and sniff becomes a reality, we all will be orgasm crazy in front of our computers.

SpeakEasy · 09-24-2008, 08:36 PM

Quote:

Originally Posted by GPS

Dont worry.. You are not the only one.

I also submitted a ticket like 3 hours ago.

Lets see and wait.

3 hours ago and no reply? That is not acceptable in todays hosting biz IMHO.

Cyandin · 09-24-2008, 08:50 PM

One thing I've found in my time working for hosting companies is that when you consider statistics, and the number of clients prominent webhosting companies have, a small occurrence of suboptimal experiences is totally inevitable.

Not that I'm defending slow ticket response times or anything, it's just not something that I think is necessarily a reason to switch companies over - at least not if it isn't a chronic problem.

As a support tech, I remember situations where somebody had to wait a bit longer for their ticket to be handled, whether it was due to being shorthanded at the moment, there being a flood of tickets (or a few really hard ones), etc.

In the end, it's all about consistency.

GPS · 09-24-2008, 09:09 PM

Quote:

Originally Posted by SpeakEasy

3 hours ago and no reply? That is not acceptable in todays hosting biz IMHO.

Thats why I havent gotten a dedicated server with them yet and thats why I host my important stuff somewhere else.

Hopefully they will improve their tech support.

MissMina · 09-25-2008, 01:50 AM

Nope never any issues. Always helpful and usually pretty quick.

09-24-2008, 06:05 PM	#1
ChrisAnubis Confirmed User Join Date: Aug 2005 Posts: 1,263	Anyone having problems with Webair? Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts? Seems like the service has started to become more and more spotty lately. May be time to start looking at other options. __________________ I'm still making money with Mayor's Money, Pimproll & jaYMan Cash . Thunder-Ball.net - Member ICQ:276-917-507

09-24-2008, 06:16 PM	#4
Zuzana Designs All Your Design Needs Industry Role: Join Date: Feb 2005 Location: [email protected] Posts: 20,826	They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !! __________________ Website Design - Consulting - Development sarah [at] zuzanadesigns.com - See Our Work

09-24-2008, 06:08 PM	#2
Eriic So Fucking Banned Join Date: Jan 2008 Posts: 2,995	I have had problems with webair ever since I invented it back in the day but just like all those others who make claims of inventing youtube or google and so on, I am proud to admit I am a liar!

09-24-2008, 06:12 PM	#3
andrej_NDC Registered User Industry Role: Join Date: May 2004 Posts: 7,760	GFY is full of webair complaints, anyone using a different host?

09-24-2008, 08:50 PM	#12
Cyandin Confirmed User Industry Role: Join Date: Aug 2008 Posts: 1,723	One thing I've found in my time working for hosting companies is that when you consider statistics, and the number of clients prominent webhosting companies have, a small occurrence of suboptimal experiences is totally inevitable. Not that I'm defending slow ticket response times or anything, it's just not something that I think is necessarily a reason to switch companies over - at least not if it isn't a chronic problem. As a support tech, I remember situations where somebody had to wait a bit longer for their ticket to be handled, whether it was due to being shorthanded at the moment, there being a flood of tickets (or a few really hard ones), etc. In the end, it's all about consistency.

09-25-2008, 01:50 AM	#14
MissMina Confirmed User Industry Role: Join Date: Jan 2004 Posts: 2,478	Nope never any issues. Always helpful and usually pretty quick.