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Anyone having problems with Webair? Anyone having problems with Webair?
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 09-24-2008, 06:05 PM   #1
ChrisAnubis
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Anyone having problems with Webair?
Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts?

Seems like the service has started to become more and more spotty lately. May be time to start looking at other options.
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Old 09-24-2008, 06:08 PM   #2
Eriic
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I have had problems with webair ever since I invented it back in the day but just like all those others who make claims of inventing youtube or google and so on, I am proud to admit I am a liar!
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Old 09-24-2008, 06:12 PM   #3
andrej_NDC
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GFY is full of webair complaints, anyone using a different host?
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Old 09-24-2008, 06:16 PM   #4
Zuzana Designs
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They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !!
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Old 09-24-2008, 06:19 PM   #5
Eriic
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Originally Posted by Zuzana Designs View Post
They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !!
That's only cause you have let the tech guys squeeze your virtual tits
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Old 09-24-2008, 06:20 PM   #6
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That's only cause you have let the tech guys squeeze your virtual tits
LOLZ virtual tits, that's just silly ..
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Old 09-24-2008, 06:31 PM   #7
ChrisAnubis
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Originally Posted by Zuzana Designs View Post
They have been nothing but great for me, been a happy dedicated client for over 4 years now .. Support always there when I need them, and super helpful !!
I have used them since I have started my websites, and no issues. But lately (based month or so) they really seem to be going downhill. When I called in last time, I was advised to send a ticket the next time. Let's see what happens.
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Old 09-24-2008, 08:12 PM   #8
SpeakEasy
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Quote:
Originally Posted by ChrisAnubis View Post
Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts?

Seems like the service has started to become more and more spotty lately. May be time to start looking at other options.
If you do some searching on webair bad support threads you will see that you are not alone mate.
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Old 09-24-2008, 08:13 PM   #9
GPS
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Quote:
Originally Posted by ChrisAnubis View Post
Anyone having issues with Webair? I dropped them a ticket, but was interested if anyone else was having issues with "Redirection Loops" on their virtual accounts?

Seems like the service has started to become more and more spotty lately. May be time to start looking at other options.
Dont worry.. You are not the only one.

I also submitted a ticket like 3 hours ago.

Lets see and wait.
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Old 09-24-2008, 08:26 PM   #10
Eriic
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:tongue
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Originally Posted by Zuzana Designs View Post
LOLZ virtual tits, that's just silly ..
Believe me in the near future virtual Blow Jobs are going to be a reality, once snatch and sniff becomes a reality, we all will be orgasm crazy in front of our computers.
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Old 09-24-2008, 08:36 PM   #11
SpeakEasy
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Dont worry.. You are not the only one.

I also submitted a ticket like 3 hours ago.

Lets see and wait.
3 hours ago and no reply? That is not acceptable in todays hosting biz IMHO.
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Old 09-24-2008, 08:50 PM   #12
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One thing I've found in my time working for hosting companies is that when you consider statistics, and the number of clients prominent webhosting companies have, a small occurrence of suboptimal experiences is totally inevitable.

Not that I'm defending slow ticket response times or anything, it's just not something that I think is necessarily a reason to switch companies over - at least not if it isn't a chronic problem.

As a support tech, I remember situations where somebody had to wait a bit longer for their ticket to be handled, whether it was due to being shorthanded at the moment, there being a flood of tickets (or a few really hard ones), etc.

In the end, it's all about consistency.
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Old 09-24-2008, 09:09 PM   #13
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3 hours ago and no reply? That is not acceptable in todays hosting biz IMHO.
Thats why I havent gotten a dedicated server with them yet and thats why I host my important stuff somewhere else.

Hopefully they will improve their tech support.
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Old 09-25-2008, 01:50 AM   #14
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Nope never any issues. Always helpful and usually pretty quick.
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