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Old 11-19-2008, 08:01 AM   #1
axel77
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Chargebacks CCBILL

Hi,
I would like to ask something, I have some members who is charging back,
because they forgot to cancel etc...
Is CCBILL fighting those people somehow?

Thanks
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Old 11-19-2008, 08:07 AM   #2
stickyfingerz
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Quote:
Originally Posted by axel77 View Post
Hi,
I would like to ask something, I have some members who is charging back,
because they forgot to cancel etc...
Is CCBILL fighting those people somehow?

Thanks
Not much they can do. Whats really fun is when a customer calls in, gets a refund from ccbill to their card, THEN chargeback on top of it. So now I just paid THEM for having access to my sites. And its not ccbill's fault there as their is nothing they can really do against a charge back pushed through when the customer goes into the bank to do it.
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Old 11-19-2008, 08:15 AM   #3
Barefootsies
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:2cents

They have a department that fights those, and I hear wins a lot of the cases.

However YOU do not get that credit on the win.
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Old 11-19-2008, 08:20 AM   #4
axel77
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Good to know this, because for example Verotel, send me email
that someone charged back 7 times. One single, and 6 rebills!

That were really nice emails
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Old 11-19-2008, 08:29 AM   #5
Barefootsies
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Quote:
Originally Posted by axel77 View Post
Good to know this, because for example Verotel, send me email
that someone charged back 7 times. One single, and 6 rebills!

That were really nice emails
You get those sometimes.

I have had the same from CCB where granny did not know some dude/kid stole her credit card and had to eat it for 6 months. It happens.

But most billing companies, from what I have found, fight those. Win a lot of them. But they charge you for the chargeback, and you do not get the money back if they win the fight.
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Old 11-19-2008, 10:32 AM   #6
DutchTeenCash
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Quote:
Originally Posted by Barefootsies View Post
They have a department that fights those, and I hear wins a lot of the cases.

However YOU do not get that credit on the win.
what source?
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Old 11-19-2008, 10:35 AM   #7
farkedup
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Originally Posted by DutchTeenCash View Post
what source?
Knowing that they win alot of them yet no credits end up coming back...
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