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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Industry Role:
Join Date: Dec 2007
Posts: 3,103
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Macbook Pro problems
Have had my 15" since January of this year. First repair visit was my fault for dropping a starbucks coffee on it. Learned from that and a $800 repair bill..
Second visit was due to a trackpad and keyboard freeze. Neither worked and had to ship it off for a week. No Cost. Now a third visit tomorrow planned... Have large white blotches on the screen and the same trackpad and keyboard problem. Love mac products, but the China build problem is getting really apparent. It's covered under warranty until jan 09 but c'mon... 2 visits in a year? Would love a trade for a new MBP but doubt that...
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#2 |
Confirmed User
Industry Role:
Join Date: Aug 2002
Location: BP4L.... Las Vegas,
Posts: 8,369
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are you going to the genius bar? ive never had a prob with them opening up a new box and handing new comps out.. ive seen it with my own eyes many times as well as had my replaced last year
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#3 |
Confirmed User
Join Date: Feb 2007
Location: S. California
Posts: 1,584
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That seems out of the ordinary. I've yet to have any problems with my old Powerbook or the new iMac. Hope you figure it out.
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#4 |
Confirmed User
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Join Date: Jun 2001
Location: Sunny Land
Posts: 5,593
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sheeeit I'm still using my 12" 1ghz g4 from 2003 never had a problem.
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#5 |
Confirmed User
Join Date: Jan 2008
Location: Florida
Posts: 266
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Oh no, Im getting a Macbook Pro 17'' delivered today, I guess Im going to have to be careful and not spill my morning coffee on it. Man that is expensive to get fixed!!! WOW its like buying a whole new computer. : (
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#6 |
Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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sounds like they installed a dodgy logic board after your coffee incident.
Visit the genius bar, or call apple support and give your story how you are not happy, especially due to a recurring fault and with the warranty about to expire....
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#7 |
Confirmed User
Join Date: Oct 2008
Location: Buenos Aires
Posts: 246
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Never heard of the blotches on the screen problem before... maybe they didnt completely clean all the coffee in the first repair?
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#8 |
Confirmed User
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Join Date: Dec 2004
Location: Denver
Posts: 6,559
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I think the problem is you, not the computer.
0.02
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#9 |
Confirmed User
Join Date: Jun 2007
Location: Right Around The Corner
Posts: 1,704
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Dump a shit on it, cause you already dump your coffee!!!
Maybe then it will work!!! |
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#10 |
Confirmed User
Join Date: May 2008
Location: BROOKLYN!!!
Posts: 3,474
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Applecare is key for any new Mac user. Definitly spend the extra money and you will thank yourself down the line. I have a Mac Book for 2 years now and have had to bring it in once and they replaced all my internal parts at no charge plus a new keyboard.
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#11 |
In Tushy Land
Join Date: Oct 2002
Location: Nebraska
Posts: 40,149
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No problems with mine so far.
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#12 |
Confirmed User
Industry Role:
Join Date: Dec 2007
Posts: 3,103
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brought the unit in today. they are replacing the logic board for the 2nd time and replacing the top lid which includes the lcd screen. Had like 10-15 white spots that the lcd light shines through. With late 07 units, it's a noted issue. said 3-5 days but will see. covered under warranty. maybe will get the $350 applecare since my warranty expires in january 09.
and the starbucks spill was an accident folks... at the phoenix airport and hit the cup on accident.. jeez... like no one else here has done that before...???
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#13 |
Totally Borked
Industry Role:
Join Date: Feb 2005
Posts: 6,284
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nice - new logic board and LCD. Bascially a new computer!
I wouldn't bother with Applecare for $350 now tbh. It'll extend the guarantee a further 2 years (can you even get it so late after purchase?) and you've replaced the two most expensive things on the computer. Unless you get *another* dud logic board and lcd, you're not going to have much repairs in 2 years I would gamble. (I think the repairs are guaranteed 6 months anywhere, though don't quote me on that)
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#14 |
Confirmed User
Industry Role:
Join Date: Aug 2001
Posts: 8,855
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had the keyboard fucking up as well, they replaced it within 3 hours in ASIA
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#15 |
Confirmed User
Join Date: Sep 2007
Location: ** Now running NATS4: HypeDough.com! **
Posts: 3,743
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AppleCare is completely worth it. There's a reason you need insurance on it. I love my MacBookPro but I love my AppleCare even more
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#16 |
Confirmed User
Join Date: May 2008
Posts: 3,406
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my 17" macbook pro is a piece of shit, the thing gets hot then freezes after 10minutes to an hour of use. Also the keyboard doesn't always work, it misses the shift key and some letters sometimes.
my macbook air is great though. |
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