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Old 08-31-2009, 08:16 AM   #1
bigalownz
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getting a new epassporte Card

My card expired yesterday and I wondered where the new one was

I contact them and they said I have to verify my address etc to get a new one

Also when I signed in to my account I have to verify myself with an ID

I?m getting to like epassporte security now
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Old 08-31-2009, 08:21 AM   #2
AssPirate
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Ha! The same thing happened to me, only three months earlier. They say when they sent out the cards, but don't know if the cards have been lost in transit. I was forced to request a new one for another damn $20. AFter that, I have no idea what the status is now. It really sucks, considering that I'm moving next month!
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Old 08-31-2009, 08:23 AM   #3
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Ha! The same thing happened to me, only three months earlier. They say when they sent out the cards, but don't know if the cards have been lost in transit. I was forced to request a new one for another damn $20. AFter that, I have no idea what the status is now. It really sucks, considering that I'm moving next month!
I had to pay an extra $20 too a while back. I just requested a new card and that one will probably get "lost" too.
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Old 08-31-2009, 08:42 AM   #4
natas
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deal with michael. he will sort you out. don't even bother with regular epassporte support
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Old 08-31-2009, 08:49 AM   #5
Juicy D. Links
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deal with michael. he will sort you out. don't even bother with regular epassporte support
yup contact Michael , he is the only person who is keeping Epass issues at bay and he needs a HUGE raise and BONUS for doing a great job
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Old 08-31-2009, 09:07 AM   #6
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where can I reach him, Juicy?
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Old 08-31-2009, 04:33 PM   #7
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Please email me at [email protected] then I will look into it.
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Old 08-31-2009, 04:34 PM   #8
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yup contact Michael , he is the only person who is keeping Epass issues at bay and he needs a HUGE raise and BONUS for doing a great job
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Old 08-31-2009, 04:39 PM   #9
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yup contact Michael , he is the only person who is keeping Epass issues at bay and he needs a HUGE raise and BONUS for doing a great job
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Old 08-31-2009, 04:53 PM   #10
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I just signed up for epass a month or two ago. Account was locked for a couple days until I got my docs to 'em. Ordered an electron card and I got it within three weeks of ordering. I'm liking epass so far.
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Old 08-31-2009, 05:44 PM   #11
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Originally Posted by bigalownz View Post
My card expired yesterday and I wondered where the new one was

I contact them and they said I have to verify my address etc to get a new one

Also when I signed in to my account I have to verify myself with an ID

I?m getting to like epassporte security now
epass security is good!
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Old 08-31-2009, 05:52 PM   #12
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So say I lost my card... Does anyone know how much it costs to get another, or maybe how long I should expect it to take to get to me?
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Old 08-31-2009, 06:04 PM   #13
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it takes forever. but it does come eventually. I think it arrived by mule. from china
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Old 08-31-2009, 06:41 PM   #14
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So say I lost my card... Does anyone know how much it costs to get another, or maybe how long I should expect it to take to get to me?
A replacement card costs $20 it takes 7-10 days to make and send and then the delivery times varies depending on your location, I have received my card in Denmark in 5 days. The cards are sent from California.
We offer UPS shipping on cards $30 for inside the US and $100 for the rest of the world.
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