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Old 09-26-2009, 11:52 AM   #1
abshard
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Epass having issues?

Is epass having issues?

I was denied at a gas station

Then denied at a resturant

then an atm i tried said it could not process my request.

no mention of any problems in their admin
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Old 09-26-2009, 12:07 PM   #2
Agent 488
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their notification emails didn't reach me yesterday also.
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Old 09-26-2009, 12:10 PM   #3
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There was a maintenance message for the last several hours but that is gone now, maybe that had something to do with your issues this am.
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Old 09-26-2009, 12:17 PM   #4
abshard
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I checked my balance before i went out about 2 hours ago and didnt see anything posted on the admin then,my last attempt to use the card was about 30-45min ago.

Oh well i guess i will try again later
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Old 09-26-2009, 12:22 PM   #5
epitome
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I logged in earlier, saw that it was down and that my account was showing a $0 balance and waited.

My balance reappeared but my transaction (Visa Electron) was still denied awhile later.
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Old 09-26-2009, 12:26 PM   #6
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i am showing a balance and i cannot withdraw funds from atms.

i cannot send epassporte a message either as they are unable to send my message.

atm cannot process card.

called 310 number and went through entire message and was then cut off.

reozhnya at comcast dot net

someone from epassporte, please update us and let us know why we cannot withdraw or send messages or call.
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Old 09-26-2009, 12:54 PM   #7
umbralui
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epass okay now..
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Old 09-26-2009, 01:47 PM   #8
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Still having problem with withdrawing from ATM
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Old 09-26-2009, 05:24 PM   #9
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try [email protected]
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Old 09-26-2009, 07:50 PM   #10
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Had the same problem today. Hopefully they fixed it.
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Old 09-27-2009, 07:50 AM   #11
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just got declined - sunday.
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Old 09-27-2009, 08:10 AM   #12
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Ah yes indeed i still didn't got message about transactions which i did in friday.
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Old 09-27-2009, 09:01 AM   #13
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Backups must be at Navisite, that sucks.
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Old 09-27-2009, 09:12 AM   #14
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How long has this been going on, one day? two days? three days? Imagine you are a tourist in some shithole country, some local whore stole all your cash and now the local corrupt police wants you to pay them or they will lock you up and throw away the key, no problem you say, still got my epassporte card to access my hard earned cash...
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Old 09-27-2009, 10:49 AM   #15
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How long has this been going on, one day? two days? three days? Imagine you are a tourist in some shithole country, some local whore stole all your cash and now the local corrupt police wants you to pay them or they will lock you up and throw away the key, no problem you say, still got my epassporte card to access my hard earned cash...
Who would travel with just one card and that even beeing only the epass card? He would very well deserver all that.
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Old 09-27-2009, 02:31 PM   #16
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Anyone know if its working now?
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Old 09-27-2009, 02:52 PM   #17
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their notification emails didn't reach me yesterday also.
same here
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Old 09-27-2009, 03:17 PM   #18
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I've used mine twice today with no problem (I was one of those declined at the store yesterday even though I had a positive balance).
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Old 09-27-2009, 06:53 PM   #19
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i've used mine friday and saturday and didn't have a problem until today. all i'm doing is withdrawing money.

i have received a message that epassporte is having difficulties and to wait 24 hours. that was today, sunday afternoon....pacific time.
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Old 09-28-2009, 12:30 AM   #20
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Epassport rocks!
Works fine for me.
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Old 09-28-2009, 01:15 AM   #21
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Had same problems all of yesterday (saturday) but lookz like it works again!
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Old 09-28-2009, 01:25 AM   #22
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working ok now
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Old 09-28-2009, 01:32 AM   #23
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There were some issues with the backend bank over the weekend that caused some problems.
Everything should be working now.
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Old 09-28-2009, 04:52 AM   #24
Raven
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Technical difficulties resolved for us.

i will say that my rep responds to me very quickly.(seems to be the same guy most of the time, unless the reps are sharing names)
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