Damn it Webair! - GoFuckYourself.com

goldfish · 12-17-2009, 11:49 PM

Doing away with Virtual Accounts phone support may not have been your the best idea!

Somehow I created a php mail() loop and can't break it, its not a big deal as far as where the mail is going, it is going to my personal account but this is on a shared server, I know that the amount of mail it is sending is affecting others on the server as well. Had webair still had phone support for Virtual accounts I could have just called and had one of the support guys put a stop to it immediately.

But with no phone support its submit a ticket and wait and wait, and wait and feel guilty as shit because other ppls stuff is being affected by my mistake!

Yeah I made a mistake but it could have been cured relatively easily if there was still phone support or atleast chat support!

Agent 488 · 12-17-2009, 11:52 PM

don't worry you are at the webair support board.

goldfish · 12-17-2009, 11:58 PM

Quote:

Originally Posted by Agent 488

don't worry you are at the webair support board.

It's called making a point where they will be sure to see it.

CPimp · 12-18-2009, 12:32 AM

I don't know about you, but I just did some script installs on a webair account and live chat was right there at the top of the page. I needed it once, and it was right there LOL!

goldfish · 12-18-2009, 12:39 AM

Quote:

Originally Posted by tube2k

I don't know about you, but I just did some script installs on a webair account and live chat was right there at the top of the page. I needed it once, and it was right there LOL!

on a virtual account?
This is what I get from that link you are speaking of.

"Dear Client
You are currently on our Webair virtual plan and as of April 1,
2008 we no longer offer use our live chat platform for tech support on most virtual plans."

2200 emails sent... and counting!

CPimp · 12-18-2009, 12:41 AM

Yeah it was a virtual account, I was on it just a couple of days ago.

goldfish · 12-18-2009, 12:44 AM

Quote:

Originally Posted by tube2k

Yeah it was a virtual account, I was on it just a couple of days ago.

Maybe it is because this is a REALLY cheap plan. I mainly use it for testing when I am writing a new script, so I went el cheapo... lol

CPimp · 12-18-2009, 12:44 AM

Upper right hand corner of your CP on webair, there should be 3 or 4 links. The Live Help is the second link from the left up there.

goldfish · 12-18-2009, 12:51 AM

Quote:

Originally Posted by tube2k

Upper right hand corner of your CP on webair, there should be 3 or 4 links. The Live Help is the second link from the left up there.

yep that the same one I get tat message from... oh well, I have escalated it, not much more I can do except hope at this point. It just sucks because I know it is screwing up everyone else on that server too, it has to be, I am averaging about 150 emails a minute, still...

CPimp · 12-18-2009, 01:06 AM

Damn dude. There's no way you can like copy and paste it into a text editor, then remove it from the server until tech support can help you?

goldfish · 12-18-2009, 01:14 AM

I have fixed the problem with the script, some how a mail() got inside of a if/while loop that always returns false, so just keeps sending but its going to execute until the if returns true, which it never will.

I have tried removing the file from the server, but I think it will just going to continue, right now my personal mail server has blocked the sender, but we'll see what happens in a few minutes, its only a temporary block.

goldfish · 12-18-2009, 02:18 AM

3500 emails sent

12-17-2009, 11:49 PM	#1
goldfish Confirmed User Join Date: Jan 2009 Location: Somewhere east of the Mississippi Posts: 723	Damn it Webair! Doing away with Virtual Accounts phone support may not have been your the best idea! Somehow I created a php mail() loop and can't break it, its not a big deal as far as where the mail is going, it is going to my personal account but this is on a shared server, I know that the amount of mail it is sending is affecting others on the server as well. Had webair still had phone support for Virtual accounts I could have just called and had one of the support guys put a stop to it immediately. But with no phone support its submit a ticket and wait and wait, and wait and feel guilty as shit because other ppls stuff is being affected by my mistake! Yeah I made a mistake but it could have been cured relatively easily if there was still phone support or atleast chat support! __________________ ICQ: 566990329 "There is no rest for the wicked... and porn purveyors!

12-18-2009, 12:32 AM	#4
CPimp Confirmed User Industry Role: Join Date: Aug 2009 Posts: 2,346	I don't know about you, but I just did some script installs on a webair account and live chat was right there at the top of the page. I needed it once, and it was right there LOL! __________________ three 997 three 55 three 1 ← That's my ICQ. Contact me there. Thanks.

12-18-2009, 12:41 AM	#6
CPimp Confirmed User Industry Role: Join Date: Aug 2009 Posts: 2,346	Yeah it was a virtual account, I was on it just a couple of days ago. __________________ three 997 three 55 three 1 ← That's my ICQ. Contact me there. Thanks.

12-18-2009, 12:44 AM	#8
CPimp Confirmed User Industry Role: Join Date: Aug 2009 Posts: 2,346	Upper right hand corner of your CP on webair, there should be 3 or 4 links. The Live Help is the second link from the left up there. __________________ three 997 three 55 three 1 ← That's my ICQ. Contact me there. Thanks.

12-18-2009, 01:06 AM	#10
CPimp Confirmed User Industry Role: Join Date: Aug 2009 Posts: 2,346	Damn dude. There's no way you can like copy and paste it into a text editor, then remove it from the server until tech support can help you? __________________ three 997 three 55 three 1 ← That's my ICQ. Contact me there. Thanks.

12-17-2009, 11:52 PM	#2
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	don't worry you are at the webair support board.

12-18-2009, 01:14 AM	#11
goldfish Confirmed User Join Date: Jan 2009 Location: Somewhere east of the Mississippi Posts: 723	I have fixed the problem with the script, some how a mail() got inside of a if/while loop that always returns false, so just keeps sending but its going to execute until the if returns true, which it never will. I have tried removing the file from the server, but I think it will just going to continue, right now my personal mail server has blocked the sender, but we'll see what happens in a few minutes, its only a temporary block. __________________ ICQ: 566990329 "There is no rest for the wicked... and porn purveyors! Last edited by goldfish; 12-18-2009 at 01:15 AM..

12-18-2009, 02:18 AM	#12
goldfish Confirmed User Join Date: Jan 2009 Location: Somewhere east of the Mississippi Posts: 723	3500 emails sent __________________ ICQ: 566990329 "There is no rest for the wicked... and porn purveyors!