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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-31-2009, 08:27 AM   #1
Robocrop
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Epassporte Problems, This is fucking....

Unacceptable..

I sat with them in the phone ...OVER fucking 20 minutes and I had to repeat myself over 1000 times...had to spell my name atleast 10 times before the indian guy understood me.

Anyway my problem...I couldnt transfer from my wallet to my visa. Took them over 20 minutes to verify me even tho I provided all damn info this account has.

After 20 minutes they made a ticket and wished me happy new year.

If Epassporte doesnt hire support people who speaks proper english I am not sure if I wanna continue using them.

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Old 12-31-2009, 08:28 AM   #2
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ePassporte are far from perfect, but a LOT of people use them ... so it's not something you get much choice with these days!
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Old 12-31-2009, 08:34 AM   #3
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E-mail or ICQ Michael O...
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Old 12-31-2009, 09:21 AM   #4
Lace
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How do you people continue to trust your money in the hands of such a company? I don't get it...and probably never will.
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Old 12-31-2009, 09:29 AM   #5
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epass has always been good 2 me
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Old 12-31-2009, 11:35 AM   #6
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epass rocks... no company is perfect and anyone that expects such is an idiot.
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Old 12-31-2009, 11:38 AM   #7
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i never called them on the phone
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Old 12-31-2009, 11:38 AM   #8
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&& Epassporte rocks.
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Old 12-31-2009, 11:46 AM   #9
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MO 4 help - jesus who else
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Old 12-31-2009, 11:52 AM   #10
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Dude you'd best get used to it. I hear Indians at every other help center. They're needed there...Or do you intend to take on his low-paying job?
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Old 12-31-2009, 11:55 AM   #11
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totally unlike every other support call center on the planet?
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Old 12-31-2009, 11:57 AM   #12
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Oh, meant to add they were very helpful to me over the phone & over the years. Maybe you just got the drunk one...
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Old 12-31-2009, 12:15 PM   #13
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Quote:
Originally Posted by fris View Post
i never called them on the phone
Don't!!!

If possible just icq or email Michael. Their over-the-phone support is horrible indeed.
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Old 12-31-2009, 04:55 PM   #14
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Yea I only stay due to michael O and my small amount of other options ;)

I just had to get the shit out of me before I blew myself up!
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