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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 02-12-2010, 08:42 AM   #1
MsCheyenne
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CCbtools Questions

CCbtools looks as if it has the making to be a wonderful product. I actually subscribed to it for a while last year. As nice as the owners were, CCbtools didn't work for me. Their programmer had just left and the owner of CCbtools found himself in a real pinch. So I left them and had a software program written for my affiliate program. In the end, I'd much rather be using a program like CCbtools IF the support is good. I heard that CCbtools was to be purchased by Techie Media and would have full support. Does anyone know if this purchase actually happened? Please let me know what your experience with CCbtools is, specifically response time to request for technical assistance.

Thanks,
Cheyenne
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Old 02-12-2010, 09:00 AM   #2
alexchechs
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We have been using it for about a year and have nothing but great support from them. They have walked me through numerous features and helped us add new ones. I have really enjoyed it as a product and their team has been nothing but stellar to me.
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Old 02-12-2010, 09:04 AM   #3
Wizzo
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Tanker offers great support, as we've been working with a number of CCBTool Clients and they always seem to be on top of things.
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Old 02-12-2010, 09:05 AM   #4
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ive known tanker for years and hes always had a passion for taking care of people...
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Old 02-12-2010, 09:07 AM   #5
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CCBTools is an affiliate's wet dream and if you don't have it, you're losing money and that's just crazy.

You should give them a try again... if they had a bind and are still here a year later, it's a golden sign that they are a great company!
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Old 02-12-2010, 09:23 AM   #6
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they are all over it now, you should try them out again
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Old 02-12-2010, 09:31 AM   #7
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i have no clue about the past...signed on with tanker a couple months back & he has given me way beyond the best support you could ask for. For the rookie webmaster like me, his help & support is the whole reason its worth dishing out cash. i guess i could get a programmer to make me the same tools but then i wouldnt have Tanker at my side. Fuck that shit.
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Old 02-12-2010, 09:31 AM   #8
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Does CCBTools support CCBill's new WMS?
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Old 02-12-2010, 12:39 PM   #9
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Thanks everyone for your reponses!! It is exactly what I was hoping to hear. Does anyone have Tanker's current contact info? My tech filled out a request for a demo form yesterday. I am eager for him to get in and have a look.

Cheyenne
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Old 02-12-2010, 12:47 PM   #10
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Tanker is on vacation right now in Lake Tahoe, that's probably why he's not available right this min.

Good people for sure!
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Old 02-12-2010, 12:53 PM   #11
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You can't go wrong with CCBTools. We had a custom product before and this is WAAAY better.
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Old 02-12-2010, 01:27 PM   #12
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I hope like hell Techie didn't buy it, Without tanker I don't want it lol sorry but he is awesome at support and goes way beyond! Love the script.
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Old 02-12-2010, 03:46 PM   #13
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My husband wrote CCBtools, he didn't just leave, it was sold. Tanker offers excellent customer service.
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Old 02-12-2010, 04:14 PM   #14
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Quote:
Originally Posted by LexiLexxx View Post
My husband wrote CCBtools, he didn't just leave, it was sold. Tanker offers excellent customer service.
Yes this is true, I remember reading about this last year.
http://www.gofuckyourself.com/showth...light=ccbtools
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Old 02-12-2010, 04:28 PM   #15
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Quote:
Originally Posted by MsCheyenne View Post
Their programmer had just left and the owner of CCbtools found himself in a real pinch. So I left them and had a software program written for my affiliate program. In the end, I'd much rather be using a program like CCbtools IF the support is good.
This is a great program and from the sounds of it you had tried it when their programmer had just left/sold. Their operation is really good and from all the other praises in this thread, you can probably tell their product is doing really well. If you've been a client in the past, I'm sure Tanker will have no problem giving you a second chance to try it out again. I'm sure you'll love it, it really is a superb product.
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Old 02-12-2010, 04:35 PM   #16
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I know a couple people that use that and love it.
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Old 02-12-2010, 06:00 PM   #17
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Originally Posted by Fungus View Post
I hope like hell Techie didn't buy it, Without tanker I don't want it lol sorry but he is awesome at support and goes way beyond! Love the script.
Let me clear something up, nothing against Techiemedia at all I didn't mean it like that.. Sorry if it sounded like I was.

TOM
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Old 02-12-2010, 06:24 PM   #18
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Thanks everyone for the responses! I appreciate your feedback. Charles is right We drove up to spend the weekend at Heavenly in S. Lake Tahoe after Xbiz.

Ms Cheyenne you can reach me quickest via Email [email protected] or the same address for Gtalk if you need to IM me. It goes directly to my BlackBerry

I will be back in the office after the holiday weekend Tuesday morning and will make sure to get ahold of you ASAP.

If you would like more info and our pricing just grab the CCBTools Info Report.
http://www.ccbtools.com/info_report.html

BV you asked if it works with WMS and the answer is no, however we are working directly with CCBill and WMS and I will be assigning a programmer the task to begin integration. I am not sure how when the project will be done though. With that being said most of our clients have told me they have no plans to move to WMS if they can avoid it and a few have been wms and left it. I have spoke will CCBill about WMS in great detail and hope to be in thier offices soon to continue that dialogue
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Old 02-12-2010, 08:46 PM   #19
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On a side note we now have Ala carte pricing that allows you to pick and choose the tools you need!

You can have CCBTools for as little as $50 one time setup fee ( you cant beat that price)
get the info here http://www.ccbtools.com/info_report.html
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Old 02-13-2010, 06:07 AM   #20
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Thanks for getting back to me even from vacation. I am eager to get the demo for my tech but it is certainly nothing that cannot wait until next week. I look forward to being back on board with ccbtools!! :-)

Cheyenne
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Old 02-13-2010, 06:28 AM   #21
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We have been using the tool and working with Tanker for over a year now.
The support has gone way and beyond what should be expected.
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Old 02-13-2010, 08:43 AM   #22
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Ms Cheyenne, ill contact you as soon as we are back. Thanks
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