Did Enom Change hands or something? - GoFuckYourself.com

goodsites · 03-22-2010, 09:05 PM

Just was saying a few weeks ago, about Enom being one of the only companies over the past decade, never to have had a problem with.. So I was going to increase my business with them and their reseller services..

Every since I made the move, I notice they are becoming really arrogant and rude in support.. I mean just plain nasty like they are King shit of the world and how dare you buy their services and have a problem and contact them.

Basically pushing your support request on their beta broken service products you paid thousands for and cant use due to bugs, to their resellers that have no possible way to answer the support question you are asking about, other than to relay it back to Enom programmers..

Basically, instead of just answering the question and taking the bug to the programmer, they are just saying, screw you, submit the problem to your reseller, who in turn is just going to forward to them, wait go back to reseller, and then back to person (yeah right)

Funny thing is, i was like their first customer ever and although i may have been tied in through a reseller, because thats how it worked at launch, i have always logged in and conducted my business in a Enom website, and used Enom support.

Upon my complaint and asking for a supervisor, they even ackknowledged that although we worked with you before, we ARE NOT DOING IT anymore.. but yet it's their service I am having a problem with..

I mean what the hell is wrong with people today?

I invested $5k into this reseller system and now I am wondering if I should make these poeple a dime? Did they sellout and I miss the memo? I cant believe how they are acting..

Anyone else have a story or something to chime in about them?

I

Brujah · 03-22-2010, 09:19 PM

They were purchased awhile back by DemandMedia, so yeah.. they're gradually getting worse probably.

DaddyHalbucks · 03-22-2010, 11:04 PM

eNom has been a bunch of assholes for a long time. I pulled out all of my domains many moons ago. I will never go back.

Agent 488 · 03-22-2010, 11:06 PM

Accreditations and awards

eNom is an ICANN-accredited[6] registrar and has been a Better Business Bureau (BBB) Accredited Business[7] since 2002. eNom has won the following industry awards from domain research corporation Name Intelligence:[8][9][10]
2002-2008 Best ICANN Reseller Registrar
2005-2007 User’s Choice Award
2005-2007 Outstanding Drop Catcher
eNom was named #292 in Inc. Magazine’s 500 fastest growing private companies in 2006.[11]
Resellers

BobChezule · 03-22-2010, 11:10 PM

2009 not a good year for them?

goodsites · 03-23-2010, 06:21 AM

nothing good since the take over.. go figure :/

cherrylula · 03-23-2010, 07:29 AM

yeah I have a bunch of domains with them still from the registerfly fallout.

my gripe? I was paying 9.95 per domain and they changed it to 14.95!! then this new biz name shit and they are 12.95 and they want me to join some membership shit.

screw them I am moving domains batches at a time.

seeandsee · 03-23-2010, 07:45 AM

so enom goes bad?

goodsites · 03-23-2010, 07:52 AM

Wow, they continue to not even listen to me even though they know I am right, and are even cock blocking my attempt at a refund. They are forcifying me to take my support requests (ENOM INSTANT RESELLER SYSTEM THAT DONT WORK) and trying to send me to some business in Signapore who cant possible help me to get support.

They know it.. They are just being complete corporate tools, to the ultimate CT level..

I simply can't believe business can be run like this.. These are the people that need to be in our jail system.. Not the honest crack dealers of America...

Synapsis
I bought Instant Reseller, from enom.com Site.
I guess my account is tied to some reseller from 10 years ago Enom highered to promote them. So now the new owners want this relationship to die... But im the prick in the middle, who now, cant use the product he paid for, and can't get a refund because Enom is pulling this reseller support privilidge bs on me

Do yourselfs all a favor.. get the fuck out now... This place is the biggest joke i have seen by far

dyna mo · 03-23-2010, 07:54 AM

the actual expression is

*king shit of turd island*

goodsites · 03-23-2010, 04:40 PM

I believe figured it out... I bet they are purposely doing this because i have an original $6.95 reseller account and they just don't make no money, so they are being punks so we do actually take our business elsewhere.. What great pieces of work over there at eNom today.. Expect this if you ever need support.. Because resellers do not give suport, i been one for 6-8 years or so, and I never had to give support, there's nothing to give.. Anyhow

I Did now just go forward my requests to the supposed reseller under me... Just to see what happens... and guess what I got..

I got all the emails all bounced back they no longer exist lol.
This is the contact emails listed in the login area of the domainsbay.com site.

So, I showed this bounced back reply to Enom support, and this was Patricks reply. <--- This guy is being the real prick over there and should be hung.

=-=-=-=-=-=-=-=-=-=-=-=-=-=

You are a real class act Patrick, your a fucking rotted piece of shit not even a fly would touch
(Guess i sublimminally knew it was King of Turd Island :D)

Response (Patrick T.) 03/23/2010 11:02 AM
Greetings,

Unfortunately, please refer to your parent reseller for account assistance. You do not have a direct account with us .

Best Regards,

Patrick

Customer (Mike D) 03/23/2010 08:14 AM
Wow, I got really far and the most incredible support from this dominsbay.com

...

This is the mail system at host c1mailgw41.amadis.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email protected]>: host fwd.nsm.ctmail.com[69.64.145.228]
said: 550 5.7.1 Invalid recipient: '[email protected]' (in
reply to RCPT TO command)

Reporting-MTA: dns; c1mailgw41.amadis.com
X-Postfix-Queue-ID: 50000E8996969

Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.7.1
Remote-MTA: dns; fwd.nsm.ctmail.com
Diagnostic-Code: smtp; 550 5.7.1 Invalid recipient:
'[email protected]'

alias · 03-23-2010, 04:52 PM

Thanks for the heads up.

Brujah · 03-23-2010, 05:02 PM

That does suck for you, but they will convert you to a parent reseller if you have a certain amount of domains or money invested with them. That'll get you out from under your current reseller.

goodsites · 03-24-2010, 02:18 AM

Whelp, few more support tickets, asking for a supervisor and all, at different angles.. same smart ass close ticket reply..

This place is the most disrespectful company I have ever come across.

Anyone wanny buy my $7.95 reseller account?
CHEAP!?!?!

03-22-2010, 09:05 PM	#1
goodsites Confirmed User Industry Role: Join Date: Jan 2010 Location: Over the rainbows Posts: 538	Did Enom Change hands or something? Just was saying a few weeks ago, about Enom being one of the only companies over the past decade, never to have had a problem with.. So I was going to increase my business with them and their reseller services.. Every since I made the move, I notice they are becoming really arrogant and rude in support.. I mean just plain nasty like they are King shit of the world and how dare you buy their services and have a problem and contact them. Basically pushing your support request on their beta broken service products you paid thousands for and cant use due to bugs, to their resellers that have no possible way to answer the support question you are asking about, other than to relay it back to Enom programmers.. Basically, instead of just answering the question and taking the bug to the programmer, they are just saying, screw you, submit the problem to your reseller, who in turn is just going to forward to them, wait go back to reseller, and then back to person (yeah right) Funny thing is, i was like their first customer ever and although i may have been tied in through a reseller, because thats how it worked at launch, i have always logged in and conducted my business in a Enom website, and used Enom support. Upon my complaint and asking for a supervisor, they even ackknowledged that although we worked with you before, we ARE NOT DOING IT anymore.. but yet it's their service I am having a problem with.. I mean what the hell is wrong with people today? I invested $5k into this reseller system and now I am wondering if I should make these poeple a dime? Did they sellout and I miss the memo? I cant believe how they are acting.. Anyone else have a story or something to chime in about them? I Last edited by goodsites; 03-22-2010 at 09:06 PM..

03-22-2010, 11:04 PM	#3
DaddyHalbucks A freakin' legend! Industry Role: Join Date: Feb 2004 Location: Las Vegas, Nevada USA Posts: 18,975	eNom has been a bunch of assholes for a long time. I pulled out all of my domains many moons ago. I will never go back. __________________ Boner Money

03-23-2010, 07:45 AM	#8
seeandsee Check SIG! Industry Role: Join Date: Mar 2006 Location: Europe (Skype: gojkoas) Posts: 50,945	so enom goes bad? __________________ BUY MY SIG - 50$/Year Contact here

03-23-2010, 04:40 PM	#11
goodsites Confirmed User Industry Role: Join Date: Jan 2010 Location: Over the rainbows Posts: 538	I believe figured it out... I bet they are purposely doing this because i have an original $6.95 reseller account and they just don't make no money, so they are being punks so we do actually take our business elsewhere.. What great pieces of work over there at eNom today.. Expect this if you ever need support.. Because resellers do not give suport, i been one for 6-8 years or so, and I never had to give support, there's nothing to give.. Anyhow I Did now just go forward my requests to the supposed reseller under me... Just to see what happens... and guess what I got.. I got all the emails all bounced back they no longer exist lol. This is the contact emails listed in the login area of the domainsbay.com site. So, I showed this bounced back reply to Enom support, and this was Patricks reply. <--- This guy is being the real prick over there and should be hung. =-=-=-=-=-=-=-=-=-=-=-=-=-= You are a real class act Patrick, your a fucking rotted piece of shit not even a fly would touch (Guess i sublimminally knew it was King of Turd Island :D) Response (Patrick T.) 03/23/2010 11:02 AM Greetings, Unfortunately, please refer to your parent reseller for account assistance. You do not have a direct account with us . Best Regards, Patrick Customer (Mike D) 03/23/2010 08:14 AM Wow, I got really far and the most incredible support from this dominsbay.com ... This is the mail system at host c1mailgw41.amadis.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <[email protected]>: host fwd.nsm.ctmail.com[69.64.145.228] said: 550 5.7.1 Invalid recipient: '[email protected]' (in reply to RCPT TO command) Reporting-MTA: dns; c1mailgw41.amadis.com X-Postfix-Queue-ID: 50000E8996969 Original-Recipient: rfc822;[email protected] Action: failed Status: 5.7.1 Remote-MTA: dns; fwd.nsm.ctmail.com Diagnostic-Code: smtp; 550 5.7.1 Invalid recipient: '[email protected]' Last edited by goodsites; 03-23-2010 at 04:41 PM..

03-23-2010, 04:52 PM	#12
alias aliasx Join Date: Apr 2001 Posts: 19,010	Thanks for the heads up. __________________ https://porncorporation.com

03-22-2010, 09:19 PM	#2
Brujah Beer Money Baron Industry Role: Join Date: Jan 2001 Location: brujah / gmail Posts: 22,157	They were purchased awhile back by DemandMedia, so yeah.. they're gradually getting worse probably. __________________ Free Premium Domain Lists and Tools at Clickmojo.com For Sale: Obscenity.com

03-22-2010, 11:06 PM	#4
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	Accreditations and awards eNom is an ICANN-accredited[6] registrar and has been a Better Business Bureau (BBB) Accredited Business[7] since 2002. eNom has won the following industry awards from domain research corporation Name Intelligence:[8][9][10] 2002-2008 Best ICANN Reseller Registrar 2005-2007 User’s Choice Award 2005-2007 Outstanding Drop Catcher eNom was named #292 in Inc. Magazine’s 500 fastest growing private companies in 2006.[11] Resellers

03-22-2010, 11:10 PM	#5
BobChezule Confirmed User Industry Role: Join Date: Aug 2002 Location: New York Posts: 779	2009 not a good year for them?

03-23-2010, 06:21 AM	#6
goodsites Confirmed User Industry Role: Join Date: Jan 2010 Location: Over the rainbows Posts: 538	nothing good since the take over.. go figure :/

03-23-2010, 07:29 AM	#7
cherrylula lol Industry Role: Join Date: Jan 2002 Posts: 15,969	yeah I have a bunch of domains with them still from the registerfly fallout. my gripe? I was paying 9.95 per domain and they changed it to 14.95!! then this new biz name shit and they are 12.95 and they want me to join some membership shit. screw them I am moving domains batches at a time.

03-23-2010, 07:52 AM	#9
goodsites Confirmed User Industry Role: Join Date: Jan 2010 Location: Over the rainbows Posts: 538	Wow, they continue to not even listen to me even though they know I am right, and are even cock blocking my attempt at a refund. They are forcifying me to take my support requests (ENOM INSTANT RESELLER SYSTEM THAT DONT WORK) and trying to send me to some business in Signapore who cant possible help me to get support. They know it.. They are just being complete corporate tools, to the ultimate CT level.. I simply can't believe business can be run like this.. These are the people that need to be in our jail system.. Not the honest crack dealers of America... Synapsis I bought Instant Reseller, from enom.com Site. I guess my account is tied to some reseller from 10 years ago Enom highered to promote them. So now the new owners want this relationship to die... But im the prick in the middle, who now, cant use the product he paid for, and can't get a refund because Enom is pulling this reseller support privilidge bs on me Do yourselfs all a favor.. get the fuck out now... This place is the biggest joke i have seen by far

03-23-2010, 07:54 AM	#10
dyna mo The People's Post Industry Role: Join Date: Dec 2008 Location: invisible 7-11 Posts: 63,950	the actual expression is king shit of turd island

03-23-2010, 05:02 PM	#13
Brujah Beer Money Baron Industry Role: Join Date: Jan 2001 Location: brujah / gmail Posts: 22,157	That does suck for you, but they will convert you to a parent reseller if you have a certain amount of domains or money invested with them. That'll get you out from under your current reseller. __________________ Free Premium Domain Lists and Tools at Clickmojo.com For Sale: Obscenity.com

03-24-2010, 02:18 AM	#14
goodsites Confirmed User Industry Role: Join Date: Jan 2010 Location: Over the rainbows Posts: 538	Whelp, few more support tickets, asking for a supervisor and all, at different angles.. same smart ass close ticket reply.. This place is the most disrespectful company I have ever come across. Anyone wanny buy my $7.95 reseller account? CHEAP!?!?!