Zombaio Support Sucks - GoFuckYourself.com

jjmerago · 05-28-2010, 07:47 PM

So far these clowns can't get the installation right they are taking too long and to top it off they do not have 24/7 support.

I am trying to give them the some slack because they process visa with out the gay $750 fee and maxim fee rate of 7.9% . but its getting hard to like them when going on 1 week installation isn't working.

Just venting ... the first one who can get me a 24/7 number I can call that works will get a 3 day free pass to the site when its up.

Thanks

BIGTYMER · 05-28-2010, 07:53 PM

Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.

DigitalTheory · 05-28-2010, 07:55 PM

Quote:

Originally Posted by BIGTYMER

Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.

jjmerago · 05-28-2010, 07:56 PM

Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you.

BIGTYMER · 05-28-2010, 07:59 PM

Quote:

Originally Posted by jjmerago

Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you.

Can you read? Its not their job to install even their scripts. They do it as a courtesy. Stop being a little prima donna and learn how to install a simple script. It takes 2 minutes.

DigitalTheory · 05-28-2010, 07:59 PM

Quote:

Originally Posted by jjmerago

Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you.

when you want his opinion you will ask for it or give it to him? and the word is their*

four 2 three 2 one 1 seven 0 three on icq might be of some help to you.

Barefootsies · 05-28-2010, 08:07 PM

Quote:

Originally Posted by BIGTYMER

Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.

Agreed.

While their are two side to every story, I have dealt with them on somewhere between a half dozen, and dozen, pay sites now. They have never taken a week to get something handled.

They do not have 24/7 support, but neither do all the others. If you want 24/7, you go with CCB and their live chats, and phone support. If you want to try someone else, you have trade offs.

jjmerago · 05-28-2010, 08:18 PM

Wow do you guys work for Zombaio? ... If you guys read my entire post its say that I'm venting. SO what happens when some one vents they typically fly off the handle and spout shit off.

Although I stand by my comments they are to be taken with a grain of salt. Zombaio is a good company but any "great" company has 24/7 support for its clients.

I know how to install scripts but my rep said they would do it so its not too much for me to expect a 24-48 hr install or an email saying hey it may go faster if you do it as we are backed up.

jjmerago · 05-28-2010, 08:23 PM

Issue Resolved got a pm with contact from an undestanding webmaster who has been there called them and its done.

TrainWreckContent · 05-28-2010, 08:27 PM

glad it got resolved i am in the process of setting up my site and plan on using them

fatfoo · 05-28-2010, 08:28 PM

Zombaio support sucks, you say. Good luck, jjmerago.

jjmerago · 05-28-2010, 08:42 PM

Quote:

Originally Posted by riggo

glad it got resolved i am in the process of setting up my site and plan on using them

Hey ya they're good people just messed up ... That in itself is fine we're all human ... but its the lack of 24/7 support that i was venting not their system. The inclusion of VISA with no fees and only 7.9% service charge is fan-fuckin'-tastic!

Sly · 05-28-2010, 08:52 PM

Quote:

Originally Posted by jjmerago

Hey ya they're good people just messed up ... That in itself is fine we're all human ... but its the lack of 24/7 support that i was venting not their system. The inclusion of VISA with no fees and only 7.9% service charge is fan-fuckin'-tastic!

With 7.9%... don't you think they need to make cuts somewhere? I think you just found out where.

spunky99 · 05-28-2010, 09:14 PM

you get what you pay for

Bro Media - BANNED FOR LIFE · 05-28-2010, 11:23 PM

Quote:

Originally Posted by jjmerago

Issue Resolved got a pm with contact from an undestanding webmaster who has been there called them and its done.

A pm? Here?

Anyway, it should be a very simple 3 minute process to get you up and running. Im pretty sure the fee is making up for them not being there 24/7 to install it.

We are moving to zombaio soon too.

LoveSandra · 05-29-2010, 12:56 AM

Good luck

jjmerago · 05-29-2010, 01:03 AM

Quote:

Originally Posted by Bro Media

A pm? Here?

well technically just an email as it on my sig but i can assure you i was in a very private place when i got it.

Kolargol · 05-29-2010, 01:28 AM

Does anyone know if Zombaio can be included in CCBill cascade ? I am getting tired of Epoch and i should probably change my secondary processor.

Bro Media - BANNED FOR LIFE · 05-29-2010, 01:42 AM

Quote:

Originally Posted by jjmerago

well technically just an email as it on my sig but i can assure you i was in a very private place when i got it.

Pooping?

martinsc · 05-29-2010, 02:01 AM

Quote:

Originally Posted by Bro Media

Pooping?

NinjaSteve · 05-29-2010, 02:06 AM

I thought their fee was 4.9%

BIGTYMER · 05-29-2010, 02:43 AM

Quote:

Originally Posted by NinjaSteve

I thought their fee was 4.9%

Its only 4.9% if you use them as your first processor in the cascade.

Klen · 05-29-2010, 03:39 AM

It's kind a strange how they can pay multiple times for skinning board yet they cant establish simple support.

Davy · 05-29-2010, 03:49 AM

Just install the script yourself. Where's the problem?

Barefootsies · 05-29-2010, 05:07 AM

Quote:

Originally Posted by Kolargol

Does anyone know if Zombaio can be included in CCBill cascade ? I am getting tired of Epoch and i should probably change my secondary processor.

Yes they can. However, if Zombaio is not first on your cascade, they change your percentage for processing to 9.9%. They had a thread on this a few months back.

candyflip · 05-29-2010, 05:08 AM

It took me all of 10 minutes to be set up with Zombaio.

candyflip · 05-29-2010, 05:10 AM

Quote:

Originally Posted by jjmerago

Wow do you guys work for Zombaio? ... If you guys read my entire post its say that I'm venting. SO what happens when some one vents they typically fly off the handle and spout shit off.

Although I stand by my comments they are to be taken with a grain of salt. Zombaio is a good company but any "great" company has 24/7 support for its clients.

I know how to install scripts but my rep said they would do it so its not too much for me to expect a 24-48 hr install or an email saying hey it may go faster if you do it as we are backed up.

Do that here and everyone will be sure to point out what an idiot you actually are.

area51 - BANNED FOR LIFE · 05-29-2010, 05:14 AM

No one wants a stupid 3 day pass to your site ROFL.

Fucking moron.

05-28-2010, 07:47 PM	#1
jjmerago JJ Merago Industry Role: Join Date: Aug 2006 Location: In The Nerdery Posts: 267	Zombaio Support Sucks So far these clowns can't get the installation right they are taking too long and to top it off they do not have 24/7 support. I am trying to give them the some slack because they process visa with out the gay $750 fee and maxim fee rate of 7.9% . but its getting hard to like them when going on 1 week installation isn't working. Just venting ... the first one who can get me a 24/7 number I can call that works will get a 3 day free pass to the site when its up. Thanks __________________

05-28-2010, 07:56 PM	#4
jjmerago JJ Merago Industry Role: Join Date: Aug 2006 Location: In The Nerdery Posts: 267	Its not a custom script its there access script so yes it is there job to do it. Whe I want your opinion ill give it to you. __________________

05-28-2010, 08:18 PM	#8
jjmerago JJ Merago Industry Role: Join Date: Aug 2006 Location: In The Nerdery Posts: 267	Wow do you guys work for Zombaio? ... If you guys read my entire post its say that I'm venting. SO what happens when some one vents they typically fly off the handle and spout shit off. Although I stand by my comments they are to be taken with a grain of salt. Zombaio is a good company but any "great" company has 24/7 support for its clients. I know how to install scripts but my rep said they would do it so its not too much for me to expect a 24-48 hr install or an email saying hey it may go faster if you do it as we are backed up. __________________

05-28-2010, 08:23 PM	#9
jjmerago JJ Merago Industry Role: Join Date: Aug 2006 Location: In The Nerdery Posts: 267	Issue Resolved got a pm with contact from an undestanding webmaster who has been there called them and its done. __________________

05-28-2010, 08:27 PM	#10
TrainWreckContent Confirmed User Industry Role: Join Date: Dec 2008 Location: Under a Train Wreck Posts: 8,129	glad it got resolved i am in the process of setting up my site and plan on using them __________________ Train Wreck Content Telegram @DanTrainwreck / Whatsapp TrainWreck / Email [email protected]

05-28-2010, 07:53 PM	#2
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	Clowns? Hardly. And its not Zombaios job to install/customize scripts for you. You should be thankful they are even trying.

05-28-2010, 08:28 PM	#11
fatfoo ICQ:649699063 Industry Role: Join Date: Mar 2003 Posts: 27,763	Zombaio support sucks, you say. Good luck, jjmerago. __________________ Send me an email: [email protected]

05-28-2010, 09:14 PM	#14
spunky99 Confirmed User Industry Role: Join Date: Jan 2004 Location: Vancouver Posts: 3,462	you get what you pay for __________________ Spunky Cash - GND Bank - Good Girls Bank - Bliss Bucks - Nuts For Mobile - Daddy I Get Paid To Be A Whore Click Here To Make Money With Spunky - Domains For Sale - ICQ 281841678

05-29-2010, 12:56 AM	#16
LoveSandra So Fucking Banned Join Date: Aug 2008 Location: Just Blow Me Posts: 10,551	Good luck

05-29-2010, 01:28 AM	#18
Kolargol Confirmed User Join Date: Mar 2003 Location: www.footfetishsponsors.com Posts: 1,319	Does anyone know if Zombaio can be included in CCBill cascade ? I am getting tired of Epoch and i should probably change my secondary processor.

05-29-2010, 02:06 AM	#21
NinjaSteve Too lazy to set a custom title Industry Role: Join Date: Dec 2003 Posts: 11,089	I thought their fee was 4.9% __________________ ...

05-29-2010, 03:39 AM	#23
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	It's kind a strange how they can pay multiple times for skinning board yet they cant establish simple support.

05-29-2010, 03:49 AM	#24
Davy Confirmed User Industry Role: Join Date: Apr 2006 Location: Germany Posts: 4,323	Just install the script yourself. Where's the problem? __________________ --- ICQ 14-76-98 <-- I don't use this at all

05-29-2010, 05:08 AM	#26
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,058	It took me all of 10 minutes to be set up with Zombaio. __________________ Spend you some brain. Email Me

05-29-2010, 05:14 AM	#28
area51 - BANNED FOR LIFE So Fucking Banned Join Date: Aug 2009 Posts: 3,164	No one wants a stupid 3 day pass to your site ROFL. Fucking moron.