Michael O: we need an answer about wire transfers - GoFuckYourself.com

lucPL · 09-09-2010, 12:26 PM

I cant find any single person that got his money from WALLET via bank wire transfer. Even those guys who asked for wire on friday. Money should be on account long time ago.

IF MONEY IN WALLET ARE SAFE THEN WHY NOBODY GET THEM VIA BANK TRANSFER ?

is this because money at St Kitts are frozen and you cant wire them out ? And ACH transfers are working because you had another account for that in US which isnt involved in this drama ?

It does looks like that and i think that we should start to worry about cash stored not only on Visa but also on WALLET

Randy West · 09-09-2010, 12:26 PM

While you're at it Michael O... what is the origin of the Universe?

Klen · 09-09-2010, 12:27 PM

Looks like i will need to fly to usa to get my money lol

Trax · 09-09-2010, 12:39 PM

this question is worth answering!

JenC · 09-09-2010, 12:45 PM

He already answered it in the official statement thread. He said they are backlogged and they have to manually approve each of them so it takes time.

Stef. · 09-09-2010, 12:59 PM

Quote:

Originally Posted by Trax

this question is worth answering!

seriously + 1

ladida · 09-09-2010, 01:06 PM

Quote:

Originally Posted by JenC

He already answered it in the official statement thread. He said they are backlogged and they have to manually approve each of them so it takes time.

So if 1 person works on this (and he said they all do) for 8 hours a day, 4 days straight, how many wires do you think they could have sent out? Where are those people then?

FeelMyTube · 09-09-2010, 01:08 PM

serious question

MontrealPimp · 09-09-2010, 01:12 PM

Quote:

Originally Posted by FeelMyTube

serious question

Obvious answer.. It could not be more obvious.

sumz · 09-09-2010, 01:13 PM

There may be delay because loads of people requested the same time.
I have received two withdrawals to my personal debit card after the issue, those are automatic when your card is approved.
Also the US ACH transfers seems to work so the money is still moving.

JenC · 09-09-2010, 01:14 PM

Quote:

Originally Posted by ladida

So if 1 person works on this (and he said they all do) for 8 hours a day, 4 days straight, how many wires do you think they could have sent out? Where are those people then?

Not all of their cardholders post on GFY. Maybe they have only sent out 20-30 wires. I have no idea how many but he says they're going out.....most likely to other card holders that don't post here. It's an obvious answer.

nnweb · 09-09-2010, 01:15 PM

Quote:

Originally Posted by JenC

He already answered it in the official statement thread. He said they are backlogged and they have to manually approve each of them so it takes time.

thats a fucking bullshit response for "we havent done it" and you know it.

not a single person has said they got their wire.

JenC · 09-09-2010, 01:21 PM

Quote:

Originally Posted by nnweb

not a single person has said they got their wire.

And I already said probably why not. Remember they have a lot of casino webmasters and other people too. I even know a few mainstream webmasters who use them. So why would you think that everyone who is getting a wire transfer posts on GFY?

ladida · 09-09-2010, 01:23 PM

Quote:

Originally Posted by JenC

Not all of their cardholders post on GFY. Maybe they have only sent out 20-30 wires. I have no idea how many but he says they're going out.....most likely to other card holders that don't post here. It's an obvious answer.

20-30 wires approved in 4 days of 8 hour work with all of their staff? Are you serious?
And that NONE of those post on gfy? Yea right. I have a bridge to sell also, but you can't buy it with epass funds.

ladida · 09-09-2010, 01:25 PM

Quote:

Originally Posted by JenC

So why would you think that everyone who is getting a wire transfer posts on GFY?

Because they are processing the wires "as they come". Means, first come first serve. I'm pretty sure GFY published the fiasco amongst the first ones, so there must be at least 1 fucking person that sent the wire request in that time frame.

JenC · 09-09-2010, 01:25 PM

Quote:

Originally Posted by ladida

20-30 wires approved in 4 days of 8 hour work with all of their staff? Are you serious?
And that NONE of those post on gfy? Yea right. I have a bridge to sell also, but you can't buy it with epass funds.

I said I had no idea how many they send out per day. How am I to know. But I DO know that life exists beyond GFY.

ladida · 09-09-2010, 01:28 PM

You know nothing, and your math is even worse.

nnweb · 09-09-2010, 01:33 PM

Quote:

Originally Posted by JenC

And I already said probably why not. Remember they have a lot of casino webmasters and other people too. I even know a few mainstream webmasters who use them. So why would you think that everyone who is getting a wire transfer posts on GFY?

Someone would have gotten it here by now. Wires fire the same day or next day at the latest. Even if someone manually approves them hundreds if not thousands should have left by now. The biggest meow about this is on GFY so yes someone here would have gotten it. Especially the bigger programs.

These bullshit statements, silence from Chris, document requests all of a sudden, blah blah blah. Go search some of the failed programs/banks before. Same shit different pile. But Chris is such a good guy, he is a bro, it can't be true.

Next up he blames someone else (a bank perhaps) - then his little inner circle will play the blame game. It cant be his fault - he is such a stand up guy (part 2). Next week when no one has still been paid i'll say I told you so. 6 months from now this will all be forgotten.

Kiopa_Matt · 09-09-2010, 01:42 PM

Don't worry, according to the recent statement, you're money is "safe and secure". Yet, they're working on getting your money "returned".

So sounds like the money is no longer in their possession / control.

lucPL · 09-09-2010, 01:53 PM

bump, still waiting for answer (with proof)

beta-tester · 09-09-2010, 02:56 PM

lucPL, I am afraid you won't get it... because from my understanding they didn't even start processing wires... I might be totally wrong, but that's what I was being told!!

DanielS · 09-09-2010, 03:00 PM

I think it's easier/faster to withdraw to a personal debit card.

zagi · 09-09-2010, 03:39 PM

I checked my bank account and received a wire transfer that was initiated on Monday September 6th (Labor Day) and was credited 09-08-2010. This is Wallet -> Withdraw to US Checking Account

Domain Broker · 09-09-2010, 03:42 PM

Quote:

Originally Posted by zagi

I checked my bank account and received a wire transfer that was initiated on Monday September 6th (Labor Day) and was credited 09-08-2010. This is Wallet -> Withdraw to US Checking Account

that's not a wire.

Jdoughs · 09-09-2010, 03:43 PM

Quote:

Originally Posted by zagi

I checked my bank account and received a wire transfer that was initiated on Monday September 6th (Labor Day) and was credited 09-08-2010. This is Wallet -> Withdraw to US Checking Account

Wire or ACH?

qwe · 09-09-2010, 03:44 PM

Quote:

Originally Posted by JenC

He already answered it in the official statement thread. He said they are backlogged and they have to manually approve each of them so it takes time.

How much time? Im sure someone would already post that at least money left epass account, I submitted form on Thursday and money didn't even leave epass account yet, they keep saying they're processing it

Slap Dot · 09-09-2010, 03:47 PM

So you got a wire?

flashfire · 09-09-2010, 03:52 PM

Quote:

Originally Posted by JenC

And I already said probably why not. Remember they have a lot of casino webmasters and other people too. I even know a few mainstream webmasters who use them. So why would you think that everyone who is getting a wire transfer posts on GFY?

and who the fuck are you...you seem to have so much information when defending epassporte wires. HIGHLY unlikely that they have been working hard sending out wires but nobody on here has got one. Their biggest clients are in this industry and I have looked at other places than GFY. The biggest programs in our industry have requested wires and not got them.

JenC are you on the epass payroll? I was told my wire was made a top priority where the fuck is it

Slap Dot · 09-09-2010, 03:55 PM

ugh seriously these damn wires aren't coming out?

flashfire · 09-09-2010, 04:04 PM

Quote:

Originally Posted by Slap Dot

ugh seriously these damn wires aren't coming out?

I have yet to find anyone who has gotten a wire...I got regular wires from them in the past so they had all my documentation on file. Submitted last thursday and the money is still sitting there

lucPL · 09-09-2010, 04:05 PM

Most of funds are propably stored in St Kitts Bank. Why ? Because when we made internal transfer from wallet to VISA then fund were avaiable to withdrawn in ATM immediately.

This could be not possible if funds from wallet would be in other bank. So if VV cash is frozen because it sits at St Kitts then wallet cash is frozen too. So until anyone gets a wire transfer from there, we can assume that funds are frozen and chances that we will get them are like 3.7%

ACH transfers for low sums like 1000$ are going from separate US account thats why its working. But if this account will run out of money then there will be NO WITHDRAWAL at all. I wonder how much times it would take.

And i wonder how its possible that St Kitts Banks is holding money. Are they in financial trouble or there is some investigation ?

Situation is dramatic...

lucPL · 09-09-2010, 04:06 PM

flashfire: how long in past did you wait for wire withdrawal ?

cambaby · 09-09-2010, 04:06 PM

The feds must be deeply involved in this.

flashfire · 09-09-2010, 04:57 PM

Quote:

Originally Posted by lucPL

flashfire: how long in past did you wait for wire withdrawal ?

2-3 days

baddog · 09-09-2010, 05:14 PM

Quote:

Originally Posted by ladida

20-30 wires approved in 4 days of 8 hour work with all of their staff? Are you serious?
And that NONE of those post on gfy? Yea right. I have a bridge to sell also, but you can't buy it with epass funds.

Dude, she pulled a number out of thin air. As an Example. Stop taking things so literally. She does not work there, she is attempting to assist you in getting your head around it.

An exercise in futility, it would seem.

ladida · 09-09-2010, 05:22 PM

Of course that number was pulled out of thin air. Her saying such a small number just goes along the stupid defense lines she's put up for epass.
But even if 20 wires were sent, there'd have been someone on gfy to say so. Fact is, not 1 wire was sent out yet, which speaks volumes about the honesty
"funds in wallet can be witdrawn"
"we are all working on approving the wires manually"
"it might be few days since we have a big backlog"
None of those is true.

baddog · 09-09-2010, 05:37 PM

Quote:

Originally Posted by ladida

Of course that number was pulled out of thin air. Her saying such a small number just goes along the stupid defense lines she's put up for epass.
But even if 20 wires were sent, there'd have been someone on gfy to say so. Fact is, not 1 wire was sent out yet, which speaks volumes about the honesty
"funds in wallet can be witdrawn"
"we are all working on approving the wires manually"
"it might be few days since we have a big backlog"
None of those is true.

If I was going to use her numbers, I would think it was 20 a day, per person in the dept. But again, I did not take her literally, nor did I ever get the impression she was "defending" epass.

zagi · 09-09-2010, 06:00 PM

Quote:

Originally Posted by Jdoughs

Wire or ACH?

I think you're right the Withdraw to US Checking Account sounds more like an ACH transaction than a wire transfer...

Domain Broker · 09-09-2010, 06:02 PM

Quote:

Originally Posted by zagi

I think you're right the Withdraw to US Checking Account sounds more like an ACH transaction than a wire transfer...

If it was a wire you wouldn't have it lol.

beta-tester · 09-09-2010, 06:12 PM

I will post it here again. Email I received from Larry, account representative at ePassporte:

Quote:

We are just
waiting to have this issue resolved before we can continue to process all
wire disbursement requests.

So, I guess no wires will be sent until the whole mess is cleared up... Or there is one person working on all the requests...

tical · 09-09-2010, 06:20 PM

You know why they aren't sending any wires until the mess is cleared up, because they're trying to salvage any and all members that might suddenly feel "safe" once again when the mess is cleared up.

They're not allowing you to withdraw funds for a reason, it would ruin the company.

100% of people would have pulled their money out by now if they could. By not releasing anything yet they're just buying time. I'm willing to bet that at least 20-30% (maybe even more) will chose not to withdraw funds once the Visa situation is resolved.

beta-tester · 09-09-2010, 06:30 PM

Quote:

Originally Posted by tical

You know why they aren't sending any wires until the mess is cleared up, because they're trying to salvage any and all members that might suddenly feel "safe" once again when the mess is cleared up.

They're not allowing you to withdraw funds for a reason, it would ruin the company.

100% of people would have pulled their money out by now if they could. By not releasing anything yet they're just buying time. I'm willing to bet that at least 20-30% (maybe even more) will chose not to withdraw funds once the Visa situation is resolved.

my thoughts exactly.... or the money simply can't be moved / doesn't exist....

MobiusMike · 09-09-2010, 06:45 PM

Quote:

Originally Posted by tical

You know why they aren't sending any wires until the mess is cleared up, because they're trying to salvage any and all members that might suddenly feel "safe" once again when the mess is cleared up.

They're not allowing you to withdraw funds for a reason, it would ruin the company.

100% of people would have pulled their money out by now if they could. By not releasing anything yet they're just buying time. I'm willing to bet that at least 20-30% (maybe even more) will chose not to withdraw funds once the Visa situation is resolved.

Not sure how they're going to resolve the Visa issue though. Generally, if a third party service provider is disqualified from an issuing program, other banks are not lining up to work with you.

Difficult to see where St. Kitts and ePassporte would resolve things amicably, allowing the cards to be used. Remember, Visa stepped in and shut this down at St. Kitts' request. I doubt they'll just light it back up when all of the problems are fixed.

ladida · 09-09-2010, 07:30 PM

If wires are not going out, it's clear money is not there.
If you could get wires out, and if they lost visa, they'd still have people's confidence, i know i'd continue to use them even if my only options to withdraw money were wire/ach/carddebit.

flashfire · 09-09-2010, 07:35 PM

Quote:

Originally Posted by beta-tester

I will post it here again. Email I received from Larry, account representative at ePassporte:

So, I guess no wires will be sent until the whole mess is cleared up... Or there is one person working on all the requests...

MO what do you have to say about this? either he is lying or you are

beta-tester · 09-09-2010, 07:44 PM

Quote:

Originally Posted by ladida

If wires are not going out, it's clear money is not there.
If you could get wires out, and if they lost visa, they'd still have people's confidence, i know i'd continue to use them even if my only options to withdraw money were wire/ach/carddebit.

what is my assumption is that their account in St Kitts bank is frozen, so no wires, no VISA... That's why the Bank ordered VISA to suspend the cards. The account is simply frozen! But I hope only frozen, not emptied....

Marshal · 09-09-2010, 07:46 PM

what bothers me the most is that my international wire transfer has been approved on Sept 3rd and no signs of any wire sent so far (they told me the process takes 7-10 business days). there has been just 5 business days so far, but if nothing happens till next friday, i'm sure we need to check out any other options.

did anyone get their wire transfers so far (debit/credit card withdrawal and ach aside)?

gleem · 09-09-2010, 08:03 PM

they said they would send it out, spoke with "Pearl" who I guess was put on my case, and after saying it was good to go last week, today they asked me for more B.S. paperwork, the same paperwork they said they needed last friday, which after I sent said it was all good.

They are stalling it seems.

adult-help · 09-09-2010, 08:59 PM

Quote:

Originally Posted by ladida

If wires are not going out, it's clear money is not there.

that does not necessary mean this. I am more with "tical " - they are not sending the wires to keep the company from collapsing.

Atticus · 09-09-2010, 08:59 PM

Jesus people, there will not be any wires. Isnt it rather obvious they're lying?

The funds located with St Kitts are either frozen or they're gone. The only $ being sent out are through ACH's. This is because its from a US account (not froze) to other US accounts. You cant send an ACH from a US account to an international account.

It also doesnt take 7-10 business days to process a wire.

They're stalling. Even if they had a tremendous backlog they would have been sending them out starting Friday and some account holders would have received their $ by now. No one has come forward. Why? Because no wires have been sent.

The owner, Mr. Mallick also didnt write that BS "update" statement. It's clearly written on the fly by someone who doesnt speak English as a first language. So the question one has to ask Michael O (since it was posted on his account) is who wrote it?

If it was a legitimate problem with St Kitts or Visa and your business reputation was going down in flames wouldnt you post something along the lines of...

The problem is ___________. The money in St Kitts is currently unavailable to us due to _________. The situation should be resolved in ______________. Until that time you will not be able to access your funds in the VV or wallet. We also have an account in the US. If you are an account holder located in the US you can access your funds via ACH deposit. However only $__ is available per account holder due to fund limitations. We will post daily updates on Epassporte.com at _______ time to keep you updated on the situation.

Hope I'm wrong but all signs point to one giant cluster fuck.

09-09-2010, 12:26 PM	#1
lucPL Confirmed User Industry Role: Join Date: Feb 2005 Location: EUCCP Posts: 305	Michael O: we need an answer about wire transfers I cant find any single person that got his money from WALLET via bank wire transfer. Even those guys who asked for wire on friday. Money should be on account long time ago. IF MONEY IN WALLET ARE SAFE THEN WHY NOBODY GET THEM VIA BANK TRANSFER ? is this because money at St Kitts are frozen and you cant wire them out ? And ACH transfers are working because you had another account for that in US which isnt involved in this drama ? It does looks like that and i think that we should start to worry about cash stored not only on Visa but also on WALLET

09-09-2010, 01:08 PM	#8
FeelMyTube Confirmed User Join Date: Jun 2010 Posts: 349	serious question __________________ Tube site converting ex-gf programs @ 1:276 for sale here (proof inside )

09-09-2010, 01:28 PM	#17
ladida Confirmed User Join Date: Nov 2005 Posts: 2,167	You know nothing, and your math is even worse. __________________ agentGFY at gmail.com

09-09-2010, 01:42 PM	#19
Kiopa_Matt Confirmed User Industry Role: Join Date: Oct 2007 Posts: 1,448	Don't worry, according to the recent statement, you're money is "safe and secure". Yet, they're working on getting your money "returned". So sounds like the money is no longer in their possession / control. __________________ xMarkPro -- Ultimate Blog Network Management Streamline your marketing operations. Centralize management of domains, pages, Wordpress blogs, sponsors, link codes, media items, sales and traffic statistics, plus more!

09-09-2010, 02:56 PM	#21
beta-tester Rock 'n Roll Baby! Join Date: Sep 2004 Location: USA, temporarly Posts: 22,562	lucPL, I am afraid you won't get it... because from my understanding they didn't even start processing wires... I might be totally wrong, but that's what I was being told!! __________________ Sig for sale. Affordable prices. Contact me and get a great deal ;) My contact: ICQ: 944-320-46 e-mail: manca {AT} HotFreeSex4All.com

09-09-2010, 12:26 PM	#2
Randy West So Fucking Banned Join Date: Jan 2005 Posts: 1,079	While you're at it Michael O... what is the origin of the Universe?

09-09-2010, 12:27 PM	#3
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Looks like i will need to fly to usa to get my money lol

09-09-2010, 12:39 PM	#4
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	this question is worth answering!

09-09-2010, 12:45 PM	#5
JenC Confirmed User Join Date: Jun 2002 Location: New England Posts: 515	He already answered it in the official statement thread. He said they are backlogged and they have to manually approve each of them so it takes time.

09-09-2010, 01:13 PM	#10
sumz Confirmed User Join Date: Mar 2004 Posts: 812	There may be delay because loads of people requested the same time. I have received two withdrawals to my personal debit card after the issue, those are automatic when your card is approved. Also the US ACH transfers seems to work so the money is still moving.

09-09-2010, 01:53 PM	#20
lucPL Confirmed User Industry Role: Join Date: Feb 2005 Location: EUCCP Posts: 305	bump, still waiting for answer (with proof)

09-09-2010, 03:00 PM	#22
DanielS Registered User Join Date: Apr 2003 Posts: 569	I think it's easier/faster to withdraw to a personal debit card.

09-09-2010, 03:39 PM	#23
zagi Confirmed User Join Date: Jan 2004 Posts: 1,238	I checked my bank account and received a wire transfer that was initiated on Monday September 6th (Labor Day) and was credited 09-08-2010. This is Wallet -> Withdraw to US Checking Account __________________ Managed US/NL Hosting [ [Reality Check Network ] Dell XEON Servers + 1/2/3 TB Packages ICQ: 4-930-562

09-09-2010, 03:47 PM	#27
Slap Dot Confirmed User Industry Role: Join Date: Aug 2004 Location: BASS Posts: 3,168	So you got a wire? __________________ » AIM: slapdotted » Skype: slapdot » ICQ: 190444

09-09-2010, 03:55 PM	#29
Slap Dot Confirmed User Industry Role: Join Date: Aug 2004 Location: BASS Posts: 3,168	ugh seriously these damn wires aren't coming out? __________________ » AIM: slapdotted » Skype: slapdot » ICQ: 190444

09-09-2010, 04:05 PM	#31
lucPL Confirmed User Industry Role: Join Date: Feb 2005 Location: EUCCP Posts: 305	Most of funds are propably stored in St Kitts Bank. Why ? Because when we made internal transfer from wallet to VISA then fund were avaiable to withdrawn in ATM immediately. This could be not possible if funds from wallet would be in other bank. So if VV cash is frozen because it sits at St Kitts then wallet cash is frozen too. So until anyone gets a wire transfer from there, we can assume that funds are frozen and chances that we will get them are like 3.7% ACH transfers for low sums like 1000$ are going from separate US account thats why its working. But if this account will run out of money then there will be NO WITHDRAWAL at all. I wonder how much times it would take. And i wonder how its possible that St Kitts Banks is holding money. Are they in financial trouble or there is some investigation ? Situation is dramatic...

09-09-2010, 04:06 PM	#32
lucPL Confirmed User Industry Role: Join Date: Feb 2005 Location: EUCCP Posts: 305	flashfire: how long in past did you wait for wire withdrawal ?

09-09-2010, 04:06 PM	#33
cambaby So Fucking Banned Join Date: Feb 2003 Location: CR Posts: 3,141	The feds must be deeply involved in this.

09-09-2010, 05:22 PM	#36
ladida Confirmed User Join Date: Nov 2005 Posts: 2,167	Of course that number was pulled out of thin air. Her saying such a small number just goes along the stupid defense lines she's put up for epass. But even if 20 wires were sent, there'd have been someone on gfy to say so. Fact is, not 1 wire was sent out yet, which speaks volumes about the honesty "funds in wallet can be witdrawn" "we are all working on approving the wires manually" "it might be few days since we have a big backlog" None of those is true. __________________ agentGFY at gmail.com

09-09-2010, 06:20 PM	#41
tical Confirmed User Join Date: Feb 2002 Location: Las Vegas Posts: 6,504	You know why they aren't sending any wires until the mess is cleared up, because they're trying to salvage any and all members that might suddenly feel "safe" once again when the mess is cleared up. They're not allowing you to withdraw funds for a reason, it would ruin the company. 100% of people would have pulled their money out by now if they could. By not releasing anything yet they're just buying time. I'm willing to bet that at least 20-30% (maybe even more) will chose not to withdraw funds once the Visa situation is resolved.

09-09-2010, 07:30 PM	#44
ladida Confirmed User Join Date: Nov 2005 Posts: 2,167	If wires are not going out, it's clear money is not there. If you could get wires out, and if they lost visa, they'd still have people's confidence, i know i'd continue to use them even if my only options to withdraw money were wire/ach/carddebit. __________________ agentGFY at gmail.com

09-09-2010, 07:46 PM	#47
Marshal Biz Dev and SEO Industry Role: Join Date: Jun 2005 Posts: 15,139	what bothers me the most is that my international wire transfer has been approved on Sept 3rd and no signs of any wire sent so far (they told me the process takes 7-10 business days). there has been just 5 business days so far, but if nothing happens till next friday, i'm sure we need to check out any other options. did anyone get their wire transfers so far (debit/credit card withdrawal and ach aside)? __________________ --- Busy ranking websites on Google...

09-09-2010, 08:03 PM	#48
gleem Confirmed User Industry Role: Join Date: Jun 2001 Location: Sunny Land Posts: 5,593	they said they would send it out, spoke with "Pearl" who I guess was put on my case, and after saying it was good to go last week, today they asked me for more B.S. paperwork, the same paperwork they said they needed last friday, which after I sent said it was all good. They are stalling it seems. __________________ Contact me: \\// E: webmaster /at/ unprofessional.com

09-09-2010, 08:59 PM	#50
Atticus Confirmed User Industry Role: Join Date: Dec 2004 Location: Las Vegas Posts: 1,051	Jesus people, there will not be any wires. Isnt it rather obvious they're lying? The funds located with St Kitts are either frozen or they're gone. The only $ being sent out are through ACH's. This is because its from a US account (not froze) to other US accounts. You cant send an ACH from a US account to an international account. It also doesnt take 7-10 business days to process a wire. They're stalling. Even if they had a tremendous backlog they would have been sending them out starting Friday and some account holders would have received their $ by now. No one has come forward. Why? Because no wires have been sent. The owner, Mr. Mallick also didnt write that BS "update" statement. It's clearly written on the fly by someone who doesnt speak English as a first language. So the question one has to ask Michael O (since it was posted on his account) is who wrote it? If it was a legitimate problem with St Kitts or Visa and your business reputation was going down in flames wouldnt you post something along the lines of... The problem is ___________. The money in St Kitts is currently unavailable to us due to _________. The situation should be resolved in ______________. Until that time you will not be able to access your funds in the VV or wallet. We also have an account in the US. If you are an account holder located in the US you can access your funds via ACH deposit. However only $__ is available per account holder due to fund limitations. We will post daily updates on Epassporte.com at _______ time to keep you updated on the situation. Hope I'm wrong but all signs point to one giant cluster fuck.