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Old 09-14-2010, 03:13 PM   #1
DateDoc
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New epassporte email

We at ePassporte are as distressed as you, our valued cardholders, over an action that we did not see coming and as of today we still have received no good basis for it.

First, be assured that your funds are fully safe and protected. You are owed that and it will be fulfilled. The funds are secure.

Second, ePassporte is working with the St. Kitts bank to work out how all payments will be made and when. The details are complicated, because there are funds in motion and where and when they settle requires us to all be careful that we fully and properly account for all those funds and their rightful owner. This issue stems from our processing and reporting ability through the Visa system and their processor.

Third, ePassporte's most important asset has always been our account holder's. We are not going to undermine that asset by treating cardholders in any manner other than the best we can.

Most of us have had the unfortunate experience of dealing with banks and card associations that simply "cut us off" and did not pay us. Those actions were limited to card acquiring (merchant accounts), not card issuing, which is what we do. We can all take some comfort in the fact that this situation is not anything like the acquiring side of the business.

We all fully understand that communication to our cardholders is critical. However, it does not help any of us if we are constantly updating you on the basis of the calls that take place almost hourly. It seems to us that giving you facts, based on agreements we are working on is the best form of communication. This is what we will be doing. When we know something, that is a fact, we will report it, quickly. Our staff is all working diligently to resolve these issues and the many moving and complicated parts of getting the funds returned. Therefore, please do not mistake our silence as "hiding", "avoiding" or "stringing you along". We too have funds that are stuck in the system, as well as massive costs of operation without any income.

Rest assured that when we know, you will know and you will all be satisfied with the results. Again, your money is safe.

For those of you that have been in the industry for many years, I hope you will recall that I have a very strong track record of fighting for the rights of webmasters, program sponsors, billing companies, merchants and the industry; that dedication continues.

Thanks you for your understanding in this difficult time and for your support over the last 8 years of our operations.

Chris Mallick
For ePassporte
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Old 09-14-2010, 03:18 PM   #2
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Wecome to last Thursday ....

We've been expecting you ....
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Old 09-14-2010, 03:21 PM   #3
DEA - banned for life
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Old 09-14-2010, 03:21 PM   #4
Nicky
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You're kidding right?
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Old 09-14-2010, 03:22 PM   #5
kristin
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Oh man, you are gonna give people a lot of false hope .... this email is old news.
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Old 09-14-2010, 03:23 PM   #6
DateDoc
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Just came to my epass acct messages at 3:12 today (11 mins ago now).

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Old 09-14-2010, 03:24 PM   #7
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Fucks sake - get a grip
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Old 09-14-2010, 03:24 PM   #8
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Wecome to last Thursday ....

We've been expecting you ....
hahaha, that made me laugh
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Old 09-14-2010, 03:25 PM   #9
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I swear to fucking God the average GFYer has the intelligence of a rock.

Apologies to any rocks
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Old 09-14-2010, 03:25 PM   #10
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Damnit!!!
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Old 09-14-2010, 03:26 PM   #11
kristin
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I swear to fucking God the average GFYer has the intelligence of a rock.

Apologies to any rocks
That made me LOL.
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Old 09-14-2010, 03:26 PM   #12
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Wecome to last Thursday ....

We've been expecting you ....
Best line of the month!
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Old 09-14-2010, 03:28 PM   #13
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they send this message upon login, i also received this message just now only after i logged into my account.
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Old 09-14-2010, 03:29 PM   #14
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Old 09-14-2010, 03:29 PM   #15
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old email Received: Sep 9, 2010 9:14 PM PDT
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Old 09-14-2010, 03:30 PM   #16
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they send this message upon login, i also received this message just now only after i logged into my account.
Odd way for them to do that.
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Old 09-14-2010, 03:31 PM   #17
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Just came to my epass acct messages at 3:12 today (11 mins ago now).

I got mine early this morning via email................ so it must be sent out different times, to diff people
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Old 09-14-2010, 03:32 PM   #18
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Odd way for them to do that.
Best way to alert everyone with a "we're fucked" message though, don't you think?

No point in telling everyone. Just tell the people who care. Try to keep it contained, and all that.
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Old 09-14-2010, 03:33 PM   #19
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Just came to my epass acct messages at 3:12 today (11 mins ago now).

Did you just login? What is why...
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Old 09-14-2010, 03:38 PM   #20
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That made me LOL.
LOL me too!
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Old 09-14-2010, 03:46 PM   #21
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got this message as well, good one
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Old 09-14-2010, 03:47 PM   #22
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Merry Christman man
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Old 09-14-2010, 03:55 PM   #23
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Keep sleeping man!

how many threads like this?
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Old 09-14-2010, 05:57 PM   #24
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That was from last Thursday. You don't get it until you log into your account.
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Old 09-14-2010, 06:28 PM   #25
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Fuck... Not this again and again...
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Old 09-14-2010, 06:45 PM   #26
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Fucks sake - get a grip
ok now what?
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Old 09-14-2010, 06:50 PM   #27
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Wecome to last Thursday ....

We've been expecting you ....
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Old 09-14-2010, 07:12 PM   #28
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Thanks for the unintentional troll :p
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