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Old 10-14-2010, 11:35 AM   #51
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i bet everyone was watching the minors come up.
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Old 10-14-2010, 12:05 PM   #52
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my sales are normal, ~average in last days. however i can tell you the same about the averages of last months. i think i make ~same $$$/m since april 2010...
[selling paysite memberships]
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Old 10-14-2010, 12:08 PM   #53
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Shap, I see the same thing... going to take a closer look at my ratios now
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Old 10-14-2010, 12:10 PM   #54
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40 million Americans are on foodstamps. Go figure.
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Old 10-14-2010, 12:11 PM   #55
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Shap, I see the same thing... going to take a closer look at my ratios now
Scary thing is everybody I know doing decent volume is seeing it big time.
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Old 10-14-2010, 12:18 PM   #56
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Yup, numbers looks strange

The day before yesterday : 7.14% form view -> form submission
Yesterday : also 7.14% form view -> form submission
Today : 1.85% form view -> form submission

So a huge drop in submissions today

Maybe CCBILL has some issues with their forms, because I also have some issues
with an upgrade form not showing the correct numbers.
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Old 10-14-2010, 12:26 PM   #57
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Yup, numbers looks strange

The day before yesterday : 7.14% form view -> form submission
Yesterday : also 7.14% form view -> form submission
Today : 1.85% form view -> form submission

So a huge drop in submissions today

Maybe CCBILL has some issues with their forms, because I also have some issues
with an upgrade form not showing the correct numbers.
EXACTLY the same here. I have a feeling their stats may not be caught up on the form submissions. Are your submissions off from 2 to 6am?
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Old 10-14-2010, 12:30 PM   #58
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EXACTLY the same here. I have a feeling their stats may not be caught up on the form submissions. Are your submissions off from 2 to 6am?
My sales are almost completly dead today so a little hard to tell, but the answer would be yes
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Old 10-14-2010, 12:47 PM   #59
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Yup, numbers looks strange

The day before yesterday : 7.14% form view -> form submission
Yesterday : also 7.14% form view -> form submission
Today : 1.85% form view -> form submission

So a huge drop in submissions today

Maybe CCBILL has some issues with their forms, because I also have some issues
with an upgrade form not showing the correct numbers.
I am looking into our reports and would be happy to look into yours specifically if you would like to send me your account number.

I am sure that your upgrade form not showing the correct numbers is specific to your account so I would be happy to take a look into that as well.
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Old 10-14-2010, 12:58 PM   #60
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Today's sales sucked.... I normally do a lot of business about 11pm to 5am when the lurkers finally decided to buy and nothing this morning which is odd, but not totally unusual.

Then I sold a Size Genetics Extender... nice! $149 helped to make up for that slow ass morning.
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Old 10-14-2010, 12:58 PM   #61
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Shap,
Did flipping the cascade fix the problem?
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Old 10-14-2010, 12:59 PM   #62
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I am looking into our reports and would be happy to look into yours specifically if you would like to send me your account number.

I am sure that your upgrade form not showing the correct numbers is specific to your account so I would be happy to take a look into that as well.
Thanks Paul, already having Charles from clientsupport dealing with this.
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Old 10-14-2010, 01:03 PM   #63
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Do you have merchant and IPSP accounts for paysites?
yes ma'am..waited over 9 months for it..I refuse to use any 3rd party processor. I was with Jettis before that so I'm a bit traumatized lmao.
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Old 10-14-2010, 01:07 PM   #64
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Old 10-14-2010, 01:10 PM   #65
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I did forget a biggie that merchant is good for - internal xsales, setting up of accounts and sites, etc. Those things do make the merchant account much easier to use.
Actually not doing xsells or any of that shit at all. Want to keep my merchant account.
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Old 10-14-2010, 01:12 PM   #66
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EXACTLY the same here. I have a feeling their stats may not be caught up on the form submissions. Are your submissions off from 2 to 6am?
Don't know what you use for a secondary Shap but we use Epoch, and the forms loading via Epoch are WAY slow. They get 99% loaded then freeze for 30-45 seconds, all forms, all accounts. Weird. Contacted Epoch, they're investigating now...

CCBill forms load quick as shit, tho - don't know once they've been filled out then actually submitted to CCBill tho. Have you tested that? Load times & submission times/approval-denial time frames?

You know how surfers with a hard-on hate to wait...
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Old 10-14-2010, 01:28 PM   #67
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Sales are finally good here this month
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Old 10-14-2010, 01:46 PM   #68
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Don't know what you use for a secondary Shap but we use Epoch, and the forms loading via Epoch are WAY slow. They get 99% loaded then freeze for 30-45 seconds, all forms, all accounts. Weird. Contacted Epoch, they're investigating now...

CCBill forms load quick as shit, tho - don't know once they've been filled out then actually submitted to CCBill tho. Have you tested that? Load times & submission times/approval-denial time frames?

You know how surfers with a hard-on hate to wait...
Actually we've got exactly the opposite: ccbill is very slow to load, usually it's about 10-15 seconds before the page starts to load, regardless of ISP or time of the day. Epoch is much faster from CCBill but still not ideal.
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Old 10-14-2010, 01:58 PM   #69
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Actually we've got exactly the opposite: ccbill is very slow to load, usually it's about 10-15 seconds before the page starts to load, regardless of ISP or time of the day. Epoch is much faster from CCBill but still not ideal.
If you can please email me a traceroute from where you are to our join page. Thank you.
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Old 10-14-2010, 02:03 PM   #70
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You're own merchant isn't always the best solution. Processing fees can be just as high as with a IPSP. The main thing that a merchant is good for is to control the scrub rate thus allowing for more joins to come through.

We see little fraud and such on mobile so the scrub is less on that than our PC. Hence why our mobile runs on merchant and PC runs on IPSP. But the fees are about the same if not higher.
Kristen,

I have to disagree with you here on several levels. First and foremost, your costs shouldn't be anywhere near as high with a direct merchant account in comparison to an IPSP.

Secondly, you have to be able to trust the scrub that's being done on the IPSP which means you should be testing your PC content against a direct solution and looking at the approved/decline ratio to see if the scrub is eliminating clean business. The scrub is only as good as the data available and the parameters set.
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Old 10-14-2010, 02:09 PM   #71
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Are you guys Cascading or relying on one merchant?
Dave asks a good question here.

If your cascading, you can look at the approval rate jump on your second tier processor and see whether there's been a significant change in the ratio of initial declines and secondary approvals.

If you're not cascading, you have to look at the attempted transactions and have your processor retrieve the decline reason codes and match them back to see if one specific type is cropping up if your numbers are wonky.

Alternatively, have someone run a couple of known "good" cards through to see what response you get and include a couple of over the shelf stored values to see what the result is on a known entity.
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Old 10-14-2010, 02:18 PM   #72
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the end is nigh

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Old 10-14-2010, 03:59 PM   #73
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Anybody else? Yesterday was slow but picked up at night. Today is terrible. Anybody else?

Well Epoch was down for a short time at 2:45PM Mountain time, but anytime they go down (even for a short time) there will be shitty sales for that whole day+. This is has happened consistently for me in the last 11 years.
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Old 10-14-2010, 04:11 PM   #74
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Absolutely horrible month for sales
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Old 10-14-2010, 04:17 PM   #75
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I was gonna say the ccbill scrub is in over drive but maybe its a technical problem. ccbill ratios have been bouncing never seen ratios this bad over a 500 blog network you would like to think there would be more stability in ratios. then it goes back to normal. but I can only base it on me
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Old 10-14-2010, 04:29 PM   #76
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Sales have been rocking for me!

Why did I say that? Now they'll drop....

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Old 10-14-2010, 04:55 PM   #77
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maybe this is turning people off...

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Old 10-14-2010, 05:12 PM   #78
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The #1 reason that every established program with REAL sales/members should have their own merch? Control. By utilizing a 3rd party processor you are putting your company at huge risk. Top Bucks and Twistys are well established programs with quality members databases I'm sure...yet you both have to suffer huge losses because of the irresponsibility of so many other companies under the same processor. And lets not forget those processors that have completely closed shop and subsequently shut down entire programs/companies.
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Old 10-14-2010, 05:22 PM   #79
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We constantly monitor sales and trends. Although we do not see anything that is affecting sales as a whole, we are looking into this to see if we can find any patterns.

Anyone who believes they may be affected should contact your account rep or write directly to support <at> epoch.com.
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Old 10-14-2010, 05:29 PM   #80
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The last month or two there seems to be very specific days in which every site and processor shows very weak sales. From the biggest sites to the smallest and across all billers.

Oddly, I don't know about other sites but we are also seeing wild upswings as well with record breaking sales days. Same traffic as usual, but sales are waaay up.

Very odd, but I don't think you can pin this on one biller. It is something else in the background.

Does anyone with billing experience know what the major billers all have in common? That's where the issue is I think.
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Old 10-14-2010, 05:50 PM   #81
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i'm also seeing some drastic swings lately

more drastic than i have ever seen in over 12 years in biz

something seems fucked up, unfortunately i think it has nothing to do with any processor (i wish it was that simple)

i think for whatever reason people are just not buying right now
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Old 10-14-2010, 06:32 PM   #82
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lately sales have been shit, like the last week or so, for me..

they had picked up prior to that
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Old 10-14-2010, 07:50 PM   #83
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Not even kidding or doing a sales pitch, but this month has been the best month ever for me...
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Old 10-14-2010, 10:11 PM   #84
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The #1 reason that every established program with REAL sales/members should have their own merch? Control. By utilizing a 3rd party processor you are putting your company at huge risk. Top Bucks and Twistys are well established programs with quality members databases I'm sure...yet you both have to suffer huge losses because of the irresponsibility of so many other companies under the same processor. And lets not forget those processors that have completely closed shop and subsequently shut down entire programs/companies.
good cal
err i mean call
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Old 10-15-2010, 12:59 AM   #85
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Old 10-15-2010, 01:45 AM   #86
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I am investigating. Anyone else seeing something out of the ordinary please contact me so we can take a look. Thanks.
I reported this multiple times over the past 2 months, each time I was told 'no problems here'... so i gave up asking. Many times I had the secondary processor outsell ccbill, which should be impossible. I always know when there is a problem as ccbill telephone sales will flood in on 1 day, then I wont see any for weeks.

Currently I don't have any problems, next time I see it I will contact you directly if that is ok?
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Old 10-15-2010, 06:11 AM   #87
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Anyone know if ccbill employees are paid by the hour or on weekly salary. If the majority of us are seeing unexplainable swings in submission form percentages...yes I have been trying desperately for 2 years to spell this oddity out for GFY, if the ccbill team is paid on salary and is not seeing any reduction in salary or pay cuts, then I think it speaks volumes.

The question becomes how can so many ccbill clients see drastic reductions in sales, while the ccbill staff sees no reduction in salary???

Munch on that for a while, then come back when you are ready for a reality check.

They are much like the federal reserve.... in pure survival mode... and assuring the peasants that nothing is wrong...
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Old 10-15-2010, 06:13 AM   #88
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Anyone know if ccbill employees are paid by the hour or on weekly salary. If the majority of us are seeing unexplainable swings in submission form percentages...

yes I have been trying desperately for 2 years to spell this oddity out for GFY, if the ccbill team is paid on salary and is not seeing any reduction in salary or pay cuts, then I think it speaks volumes.

The question becomes how can so many ccbill clients see drastic reductions in sales, while the ccbill staff sees no reduction in salary???

Munch on that for a while, then come back when you are ready for a reality check.

They are much like the federal reserve.... in pure survival mode... and assuring the peasants that nothing is wrong...
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Old 10-15-2010, 06:16 AM   #89
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I reported this multiple times over the past 2 months, each time I was told 'no problems here'... so i gave up asking. Many times I had the secondary processor outsell ccbill, which should be impossible. I always know when there is a problem as ccbill telephone sales will flood in on 1 day, then I wont see any for weeks.

Currently I don't have any problems, next time I see it I will contact you directly if that is ok?
The no problems here but everything suddenly works really pisses me off.
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Old 10-15-2010, 06:54 AM   #90
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The no problems here but everything suddenly works really pisses me off.
Yep a couple days this week, I had ZERO activity on ccbill who is primary biller, but flurry of activity on backup processors on same days...

CUT THE FUCKING SHIT ALREADY CCBILL THE JIG IS UP

Here is what will happen, in the next day or so we will all get a flurry of ccbill sales out of no where, we will be so ecstatic with the sales we will go back to sleep and think it was just our imagination and nothing is wrong with ccbill.

The thread will disappear overnight and another similiar thread we will reappear in another month when the trick bag is deployed for another round.

Our problem is we don't have the collective attention span to see this though and hold them accountable. Also we are all struggling to keep business open and don't have the time or resources to investigate this properly.

remember we are the workhorses, we produce and create websites and adult content. CCBILL and others like them are parasites. They produce nothing but leech off of our hard work and labor. They are crafty and have plenty of resources to help squeeze the most out of their business model.

It never hit me until recently that having ccbill is like having your own mc donalds franchise, you make the egg mc muffins, you make the big macs, you make the french fries right.... but when the customer comes to pay... you have another company collecting the money from the customer and then charging you a fee to collect your money for you!!! Now ain't that nothing!

Same with us, we lure the surfer with our content, then they leave our site to go to ccbill site to "PAY US" for a membership. We have no idea whats really happening when they leave our site and go to ccbill servers. That is the elephant in the room. We have to trust that our data and joins are secure....

ANd for that we have the solid and honest reputation of the ccbill reps, and the robust crisp clear stats in our admin panel that are always 1000% accurate and free from bugs and glitches....

And if the ccbill admin stats and ccbill reps WORD is not enough to convince you then there is a litany of other mysterious gfy people who only show up to co sign and assure the few of us that things are fine, sales are fine... it must be your server, your stats...why would ccbill do this... with respect... kindly STFU you don't know shit about shit

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Old 10-15-2010, 07:39 AM   #91
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Yep a couple days this week, I had ZERO activity on ccbill who is primary biller, but flurry of activity on backup processors on same days...

CUT THE FUCKING SHIT ALREADY CCBILL THE JIG IS UP

Here is what will happen, in the next day or so we will all get a flurry of ccbill sales out of no where, we will be so ecstatic with the sales we will go back to sleep and think it was just our imagination and nothing is wrong with ccbill.

The thread will disappear overnight and another similiar thread we will reappear in another month when the trick bag is deployed for another round.

Our problem is we don't have the collective attention span to see this though and hold them accountable. Also we are all struggling to keep business open and don't have the time or resources to investigate this properly.

remember we are the workhorses, we produce and create websites and adult content. CCBILL and others like them are parasites. They produce nothing but leech off of our hard work and labor. They are crafty and have plenty of resources to help squeeze the most out of their business model.

It never hit me until recently that having ccbill is like having your own mc donalds franchise, you make the egg mc muffins, you make the big macs, you make the french fries right.... but when the customer comes to pay... you have another company collecting the money from the customer and then charging you a fee to collect your money for you!!! Now ain't that nothing!

Same with us, we lure the surfer with our content, then they leave our site to go to ccbill site to "PAY US" for a membership. We have no idea whats really happening when they leave our site and go to ccbill servers. That is the elephant in the room. We have to trust that our data and joins are secure....

ANd for that we have the solid and honest reputation of the ccbill reps, and the robust crisp clear stats in our admin panel that are always 1000% accurate and free from bugs and glitches....

And if the ccbill admin stats and ccbill reps WORD is not enough to convince you then there is a litany of other mysterious gfy people who only show up to co sign and assure the few of us that things are fine, sales are fine... it must be your server, your stats...why would ccbill do this... with respect... kindly STFU you don't know shit about shit
I'd be interested in talking to anyone on this thread (or anywhere else for that matter) who feels this way and would like to test a direct merchant account solution as a potential alternative/backup to their IPSP accounts.
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Old 10-15-2010, 07:44 AM   #92
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was our best day since early 1999. porn is not dead. rock n roll however ...
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Old 10-15-2010, 08:01 AM   #93
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Sales are not going so bad for me.
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Old 10-15-2010, 08:10 AM   #94
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So half you fuckers dump boatloads of free content onto the internet, and then wonder why economy-struck surfers are no longer paying for your sites? So you decide to blame CCBill?!

Yeah, CCBill must be the company flooding the tubes with free fucking shit all day, every day, day after fucking day, right?

Want to know who is to blame? - LOOK IN THE FUCKING MIRROR!!!!
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Old 10-15-2010, 08:14 AM   #95
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Originally Posted by BFT3K View Post
So half you fuckers dump boatloads of free content onto the internet, and then wonder why economy-struck surfers are no longer paying for your sites? So you decide to blame CCBill?!

Yeah, CCBill must be the company flooding the tubes with free fucking shit all day, every day, day after fucking day, right?

Want to know who is to blame? - LOOK IN THE FUCKING MIRROR!!!!
I'm not talking sales in general. I'm talking a HUGE one day drop out of the blue that hits a large number of decent volume guys at once.
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Old 10-15-2010, 08:27 AM   #96
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right on cue, all of you sales are excellent guys who only show up to cosign for ccbill, how about putting your money where your mouth is...

show us those 50-60% join form submission percentages that you had this week....come on show us that it is only a small few of us who are simply disgruntled and here to bash ccbill.

From now on if you report rocking sales in a thread like this, back it up with a screen shot...otherwise I would encourage healthy skepticism for those who report such success.

I personally have been a victim of enough fraud with banks, mortgage companies,auto repair shops, real estate companies, traffic companies (click fraud) to know that anytime we are talking money,especially electronic money... that you cannot take any bodys word for anything.

Humans can and will lie for money...PERIOD If the price is right many will even enjoy a pleasant night's sleep after stealing your earnings right from under you.
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Old 10-15-2010, 08:30 AM   #97
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Originally Posted by BFT3K View Post
So half you fuckers dump boatloads of free content onto the internet, and then wonder why economy-struck surfers are no longer paying for your sites? So you decide to blame CCBill?!

Yeah, CCBill must be the company flooding the tubes with free fucking shit all day, every day, day after fucking day, right?

Want to know who is to blame? - LOOK IN THE FUCKING MIRROR!!!!

The problem with this reasoning is that there are still people going to the join forms, even with the content on tube sites, the tubes are not keeping people from visiting your site, or join page, most are specifically complaining about join form percentages dropping to zero on certain days, while back ups processors become extremely active on these select no ccbill join form submission days....

Now what the hell does tube sites have to do with that phenomenon?
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Old 10-15-2010, 08:36 AM   #98
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I am just glad to know its not just me that sees huge swings in sales.

Last week was great, this week is horrible.

It appears sales just died last Sunday night and havent recovered.

Hopefully this weekend it'll bounce back
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Old 10-15-2010, 08:52 AM   #99
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Originally Posted by SwirlsGirl View Post
The problem with this reasoning is that there are still people going to the join forms, even with the content on tube sites, the tubes are not keeping people from visiting your site, or join page, most are specifically complaining about join form percentages dropping to zero on certain days, while back ups processors become extremely active on these select no ccbill join form submission days....

Now what the hell does tube sites have to do with that phenomenon?
If you are NOT seeing a drop in hits on your join page(s), then you make a good point.

For those who ARE seeing less and less traffic every day however, it does NOT make sense to blame the biller(s).
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Old 10-15-2010, 09:11 AM   #100
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Shap, We work with all the major brands with our solution so i see a lot of information on a lot of programs and i can say this past few days there was definitely something wrong on the processing side!Same traffic, same offers.

I had some of our largest clients show 0 for an entire day and then a few sales trickle in.... We are now seeing some change but it was for days... Please post any info if someone finds out so i can share with clients... Some of them just passed it off as a bad day but there is something up for sure.
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