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-   -   I try to contact jupiterhosting! (https://gfy.com/showthread.php?t=162006)

rockbear 08-09-2003 11:51 AM

I try to contact jupiterhosting!
 
Do you know if they work the weekend?

I tried by icq and email without a succes since this morning.

Thanks gang

Rockbear

KC 08-09-2003 11:52 AM

they work round the clock.. just open a support ticket!

rockbear 08-09-2003 11:54 AM

I tried by email (technical support) but maybe that I should put a higher priority.

KC 08-09-2003 11:54 AM

Quote:

Originally posted by rockbear
I tried by email (technical support) but maybe that I should put a higher priority.
http://www.jupiterhosting.com/support.php

johnny5 08-09-2003 12:20 PM

i waited like 2 weeks for my server to get setup. they said i didnt fax my contract, so i refaxed it and now they just ignore me.... needless to say i found another host.

dank 08-09-2003 12:23 PM

Quote:

Originally posted by johnny5
i waited like 2 weeks for my server to get setup. they said i didnt fax my contract, so i refaxed it and now they just ignore me.... needless to say i found another host.
Maybe you should find another Fax machine while you are at it?

dank 08-09-2003 12:25 PM

They work around the clock.
Tech is fast and supportive. Send the email and they will get back to ya.

BobbyR 08-09-2003 12:25 PM

Quote:

Originally posted by johnny5
i waited like 2 weeks for my server to get setup. they said i didnt fax my contract, so i refaxed it and now they just ignore me.... needless to say i found another host.

Not sure if you're talking about the same Jupiter Hosting. They had a server up and running for me in two hours on a Friday afternoon.

Best service + best prices = Jupiter Hosting.

johnny5 08-09-2003 12:28 PM

im sure it was just me that had bad luck for some reason. cause ive heard nothing but good things about them. im not trying to talk bad on them, just telling you all my experiences...

DemonWolfe 08-09-2003 12:34 PM

Whats a dedicated with 3MBs running for these days?


Never hurts to have more than one hosting company.

sextoyking 08-09-2003 12:50 PM

Bobby,

good to see you around man.

Are you and Majick coming to BC in oct for the webmastersummit??

webair 08-09-2003 12:52 PM

Quote:

Originally posted by DemonWolfe
Whats a dedicated with 3MBs running for these days?


Never hurts to have more than one hosting company.

hit me on icq ill give you a quote if your interested

Smegma 08-09-2003 01:03 PM

Quote:

Originally posted by johnny5
im sure it was just me that had bad luck for some reason. cause ive heard nothing but good things about them. im not trying to talk bad on them, just telling you all my experiences...
Hey Johnny, If you?re the guy I think you are - yeah, we never got the contract. The Fax number we asked the contract to be faxed to is an E-Fax number. It seems to work for everyone else. If you paid and didn't get a server, damn dude, call me and I'll refund your money asap.

Straight up though, we can't release a server without a signed contract. Sorry.

Smegma 08-09-2003 01:05 PM

Quote:

Originally posted by rockbear
Do you know if they work the weekend?

I tried by icq and email without a succes since this morning.

Thanks gang

Rockbear

always 24 X 7. If we didn't, I doubt so many folks would host with us.


If you don't feel your getting the service you paid for, contact me personally at ray at jupiterhosting.com. (916) 435-2512 Ext. 201.

Smegma 08-09-2003 01:06 PM

For all the customers that chimed in with kind words, I thank you. Nothing better in the world than a happy customer.

SpeakEasy 08-09-2003 01:12 PM

Quote:

Originally posted by webair


hit me on icq ill give you a quote if your interested

Is there ever a thread you don't spam on?? This thread like so many others was not asking for spam....

Lensman 08-09-2003 02:11 PM

There's gotta be another way to reach Jupiter besides phone, fax, ICQ, email, online forms and 800 numbers. It's just so limiting!

Poppy 08-09-2003 03:22 PM

Bobby R,

Thanks for the kind words.

P


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