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Old 08-09-2003, 11:51 AM   #1
rockbear
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I try to contact jupiterhosting!

Do you know if they work the weekend?

I tried by icq and email without a succes since this morning.

Thanks gang

Rockbear
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Old 08-09-2003, 11:52 AM   #2
KC
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they work round the clock.. just open a support ticket!
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Old 08-09-2003, 11:54 AM   #3
rockbear
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I tried by email (technical support) but maybe that I should put a higher priority.
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Old 08-09-2003, 11:54 AM   #4
KC
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Quote:
Originally posted by rockbear
I tried by email (technical support) but maybe that I should put a higher priority.
http://www.jupiterhosting.com/support.php
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Old 08-09-2003, 12:20 PM   #5
johnny5
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i waited like 2 weeks for my server to get setup. they said i didnt fax my contract, so i refaxed it and now they just ignore me.... needless to say i found another host.
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Old 08-09-2003, 12:23 PM   #6
dank
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Quote:
Originally posted by johnny5
i waited like 2 weeks for my server to get setup. they said i didnt fax my contract, so i refaxed it and now they just ignore me.... needless to say i found another host.
Maybe you should find another Fax machine while you are at it?
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Old 08-09-2003, 12:25 PM   #7
dank
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They work around the clock.
Tech is fast and supportive. Send the email and they will get back to ya.
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Old 08-09-2003, 12:25 PM   #8
BobbyR
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Quote:
Originally posted by johnny5
i waited like 2 weeks for my server to get setup. they said i didnt fax my contract, so i refaxed it and now they just ignore me.... needless to say i found another host.

Not sure if you're talking about the same Jupiter Hosting. They had a server up and running for me in two hours on a Friday afternoon.

Best service + best prices = Jupiter Hosting.
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Old 08-09-2003, 12:28 PM   #9
johnny5
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im sure it was just me that had bad luck for some reason. cause ive heard nothing but good things about them. im not trying to talk bad on them, just telling you all my experiences...
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Old 08-09-2003, 12:34 PM   #10
DemonWolfe
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Whats a dedicated with 3MBs running for these days?


Never hurts to have more than one hosting company.
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Old 08-09-2003, 12:50 PM   #11
sextoyking
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Bobby,

good to see you around man.

Are you and Majick coming to BC in oct for the webmastersummit??
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Old 08-09-2003, 12:52 PM   #12
webair
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Quote:
Originally posted by DemonWolfe
Whats a dedicated with 3MBs running for these days?


Never hurts to have more than one hosting company.
hit me on icq ill give you a quote if your interested
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Old 08-09-2003, 01:03 PM   #13
Smegma
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Quote:
Originally posted by johnny5
im sure it was just me that had bad luck for some reason. cause ive heard nothing but good things about them. im not trying to talk bad on them, just telling you all my experiences...
Hey Johnny, If you?re the guy I think you are - yeah, we never got the contract. The Fax number we asked the contract to be faxed to is an E-Fax number. It seems to work for everyone else. If you paid and didn't get a server, damn dude, call me and I'll refund your money asap.

Straight up though, we can't release a server without a signed contract. Sorry.
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Old 08-09-2003, 01:05 PM   #14
Smegma
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Quote:
Originally posted by rockbear
Do you know if they work the weekend?

I tried by icq and email without a succes since this morning.

Thanks gang

Rockbear
always 24 X 7. If we didn't, I doubt so many folks would host with us.


If you don't feel your getting the service you paid for, contact me personally at ray at jupiterhosting.com. (916) 435-2512 Ext. 201.
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Old 08-09-2003, 01:06 PM   #15
Smegma
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For all the customers that chimed in with kind words, I thank you. Nothing better in the world than a happy customer.
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Old 08-09-2003, 01:12 PM   #16
SpeakEasy
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Quote:
Originally posted by webair


hit me on icq ill give you a quote if your interested
Is there ever a thread you don't spam on?? This thread like so many others was not asking for spam....
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Old 08-09-2003, 02:11 PM   #17
Lensman
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There's gotta be another way to reach Jupiter besides phone, fax, ICQ, email, online forms and 800 numbers. It's just so limiting!
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Old 08-09-2003, 03:22 PM   #18
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Bobby R,

Thanks for the kind words.

P
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Last edited by Poppy; 08-09-2003 at 03:28 PM..
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