NatNet Down Again For You ???
 

Lightspeed, natnet, twistys all down here ??

Lightspeed, natnet down here

twistys up

queue TurboWhore in 3,2,1...

We are not having any issues so I'm checking to see if there is some internet issue out there. We are definitely up and working...

They do seem to have alot of downtime. This is the one thing that puts me off about them. My host has been up constantly since November, and even that was less than 5 minutes.

Two of my friends sites are also down, both on Nat Net so it looks like you do have issues :2 cents:

My sites at nat net seem down but mojohost also down for me.

My Nat Net server is up. NatNet itself is down.

Nameserver trace for www.natnet.com:

* Looking for who is responsible for root zone and followed h.root-servers.net.
* Looking for who is responsible for com and followed b.gtld-servers.net.
* Looking for who is responsible for natnet.com and followed ns1.nationalnet.com.

Nameservers for www.natnet.com:

* ns1.nationalnet.com returned (SERVFAIL)
* ns2.nationalnet.com returned (NORECORDS)

http://www.shemp.com
am i down?

Seems to be related to their DNS then.

Nameserver trace for www.lightspeedcash.com:

* Looking for who is responsible for root zone and followed j.root-servers.net.
* Looking for who is responsible for com and followed m.gtld-servers.net.
* Looking for who is responsible for lightspeedcash.com and followed ns2.national-net.com.

Nameservers for www.lightspeedcash.com:

* ns1.national-net.com returned (NORECORDS)
* ns2.national-net.com returned (NORECORDS)

Nameserver trace for www.shemp.com:

* Looking for who is responsible for root zone and followed a.root-servers.net.
* Looking for who is responsible for com and followed i.gtld-servers.net.
* Looking for who is responsible for shemp.com and followed ns1.strictlyhosting.com.

Nameservers for www.shemp.com:

* ns.strictlyhosting.com returned (SERVFAIL)
* ns1.strictlyhosting.com returned (NORECORDS)

Nameservers for www.mojohost.com:

* ns1.mojohost.com returned (SERVFAIL)
* ns2.mojohost.com returned (SERVFAIL)

oh crap :(

LMAO....YES you are..:1orglaugh




Yes you are totally down again.:helpme

down for me. as well as natnet

well yes Rob, you are down well at least shemp.com is

Yes confirmed ALL natnet sites are down again....:helpme

First, I owe you all an apology. I stated that we were not having issues because in my initial investigation, it showed all working fine. Since then I have found that we are having some DNS issues that are absolutely affecting some sites. We are working on it as quickly as possible and those sites that are down will be back up shortly.

Again my apologies for speaking too soon...

I'll keep you all posted.

-- Bill

down from here and I'm 11 stories up in the same building as NatNet :)

also looks like mojohost's dns is down as well

sorry but it was down, but it is up now

damn whos fucking with our internet!

Mojohost is back up for me already.

edit: Natnet is also back.

Yeah.. I'm seeing problems at mojohost now too.

Given the nature of both natnet and mojohost having DNS issues I would venture a guess that there is a DNS amplification attack going on, been lots of talk going on lately about these types of attacks.

Dude the fact that you don't even know that you are down is a bad bad thing, and not a thing to take lightly. natnet is down and thats all ther is to it, no other way to spin it but down is down.:2 cents:

And that fast it's back

It had to have been down for some time for someone to notice something as down as it takes a considerable amount of time for DNS TTL's to expire. Their network was up but their DNS servers were unreachable. We have some mutual customers with mojo and were trying to troubleshoot some issues only to find nothing wrong on this end and broken dns over there :)

Odd it would happen to mojo and natnet at the same time. I call shenanigans.

my site was down for roughly 5 minutes. during that time dns was not resolving here either

I don't have details to share at this juncture but will when I have more information on the incident.

Brad

Maybe bot of them use one of those stupid dns services? and that where the problem was? who knows. I've never understood why any host would use those services as all it does is add another week link in the chain and another point of failure. Oh well to each his own i guess.

heard from a friend there was some huge broadcast storm on NOTA which prob effected mojo? natnet still seems to have some issues

Apparently you didn't see my apology about this.

I did some initial checks myself and all seemed to be working so I made the incorrect post that all was fine. Unfortunately, I made the fatal mistake of not checking with my staff first. They already knew there was an issue and were already working on it.

I am human - I did make a mistake in posting too quickly. For that, I apologize. Now, with that said, I am off to work with my staff to find out what happened and what can be done to prevent it from occurring again.

-- Bill

We do not use a DNS service. It's a combination of load balanced hardware and a customized software solution. We would never trust our DNS or any other part of our business to a third party company.

:thumbsup :thumbsup

I never said you DID use a 3rd party dns service i just said "Maybe" since mojohost was down at the same time and somone else above suggested it. Anyway good luck to you finding out why your custom hardware and software failed, and figuring out a fix, as i forsee a long night ahead. Good luck.:pimp

how did you come to this conclusion? is there a monitoring service that provides such info/

i've been with natnet for almost 6 years now and can only recall one time in that time the service was down due to issues.

There is/was in fact a broadcast storm on the multi-terrabit peering fabric at the NAP of the Americas. We turned off all peer connections some time ago and are awaiting an explanation.

Something of this magnitude would have affected around 200 networks just within NOTA, I don't know that NOTA is the origin of the problem, but it's probable that this would be damaging to hosts and networks all over the place, at least in the S.E. US and everything south of the United States.

Brad

Just want to be clear here, you seem to have jumped to conclusions.

Mojohost does NOT use an outside DNS service.

We'll post an update as well as email our clients when we have a definitive answer for what happened.

Corey
Mojohost

Natnet is never down and if they are, they are back up in no time...

All you need to do is search gfy and you will see over several hours of natnet downtime in just the past few months. do a search mate. Not only nat net but gfy is a good place to start research on any host for downtime or bad support or anyother info you might want to find.:2 cents::2 cents:

that's simply not true. take your own suggestion and do that search yourself

and you completely disregarded my own stated experience of 5+ years being a natnet customer, which supercedes your perception.

It was my hosted gallery servers that created a storm of porn... SORRY EVERYONE! :upsidedow

I never said you DID use a 3rd party dns service i just said "Maybe" since mojohost and natnet were down at the same time and somone else above in this thread suggested it. As a matter of fact after a bit of searching I see where brad said you have some internap router appliance that is supossed to route traffic through the fastest routes, well that obviously failed this time. Anyway I hear mojo is a decent host so i'm sure this was not a common occurance. good luck mate.:)

Dude i'm not intending to keep bumping this thread and bash on natnet as they are supossed to be a decent host, but you obviously lack the skills to do a good search on a message board. Anyway glad you are happy with your host, that's the way it should be.:)

works fine for me.. lightspeed, twistys, shemp and natnet's site all load fine for me and fast

In the spirit of full disclosure, we went for almost 5 years without an issue, however last year we had a couple of issues, one was due to a massive DDOS/dns reflection attack that affected not only us but some other hosts including one larger well known host. The second issue was a firewall issue that took down part of our network for almost 8 hours due to the fact that we had to touch EVERY server to remove the firewall rules.

We work very hard at giving our customers the best possible hosting and support that there is. We have a culture here of taking care of the customer at any and all cost, and any customer of ours will tell you that we treat customers as partners...but at the end of the day, we still have humans working here that can make mistakes. We have hardware that can fail (yes - even redundancy can fail. You can read at least once a month about a data center that lost power because the redundant generators didn't come up or some software designed to run the redundant hardware failed).

Every host at one time or another is going to have downtime. In fact, the ONLY way to guarantee full 100% uptime is by having duplicated hardware at either two geographically different data centers or duplicated hardware in a tier 4 data center, (of course, very few customers are willing to pay for either one of those solutions) and even then there are no guarantees that there won't be a DDOS attack or a network issue to take you down. Those hosts that did not have any downtime this year either may have had some last year or will have some next year. You rarely see hosts bashing other hosts about downtime because they know darned well it could have been them. It's just a matter of time. The difference is that the GOOD hosts don't hide from it, provide full disclosure and do whatever it takes to make sure that whatever caused it cannot happen again.

Of course, we seem to have our fair share of haters and I find it interesting that it always seems to be the same people and that these same people do not seem to be in threads about other "certain" hosts going down. I wonder why that is?

-- Bill

:thumbsup Good post Bill


This event brought down a bunch of Tier 1 carriers..... it wasn't small.

Brad

One of things that you may have heard me say before is "knowing what I know about the internet, I'm amazed it even works!!!!"

incorrect- again. i did several searches- "natnet" "national net" "natnet down" and "national net down"

the result are absolutely in line with what Bill states here-



thanks for posting the facts, Bill. my experience with your company echoes what you stated here.

LMAO...Bill I have been known to say the same thing many times.:winkwink: It is truly amazing:pimp



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